NAB RC/AL Leadership Complete Study Test.
1. Leadership Process of influencing people while meeting organizational
requirements. Pow- erful driver to achieving organizational
excellence and obtaining quality service outcomes. Directing others.
Drives performance through its influence on organi- zational culture.
Sets agenda, supports change and enhances communication.
2. Management Activities of planning, decision-making, organizing, staflng, directing,
and control- ling.
3. Leadership Style Manner and approach of providing direction, implementing plans,
and motivating people.
4. 1. Three common leadership styles
Authoritarian
2. Participativ
e
3. Laissez-faire Autocratic. Instructs and directs without input.
5. Authoritaria
n Leader
6. Participative Democratic. Includes one or more decision-making process.
Leader maintains final decision-making authority. Usually used
when leader has part of info and employees have other parts.
Otters mutual benefit. Enhances decision-making process.
7. Laissez-faire Free reign. Leader allows employees to make decision but leader is
responsible for decisions made. Used when employees are able to
analyze situation and determine what needs to be done and how to do
it. Ettective with motivated, and knowledgeable employees, and with
professional statt.
8. Manager In charge because of an oflcial designation. Gets things done through
and with other people. Ensures that goals of facility are met. Are
appointed but never emergent.
1/
4
1. Leadership Process of influencing people while meeting organizational
requirements. Pow- erful driver to achieving organizational
excellence and obtaining quality service outcomes. Directing others.
Drives performance through its influence on organi- zational culture.
Sets agenda, supports change and enhances communication.
2. Management Activities of planning, decision-making, organizing, staflng, directing,
and control- ling.
3. Leadership Style Manner and approach of providing direction, implementing plans,
and motivating people.
4. 1. Three common leadership styles
Authoritarian
2. Participativ
e
3. Laissez-faire Autocratic. Instructs and directs without input.
5. Authoritaria
n Leader
6. Participative Democratic. Includes one or more decision-making process.
Leader maintains final decision-making authority. Usually used
when leader has part of info and employees have other parts.
Otters mutual benefit. Enhances decision-making process.
7. Laissez-faire Free reign. Leader allows employees to make decision but leader is
responsible for decisions made. Used when employees are able to
analyze situation and determine what needs to be done and how to do
it. Ettective with motivated, and knowledgeable employees, and with
professional statt.
8. Manager In charge because of an oflcial designation. Gets things done through
and with other people. Ensures that goals of facility are met. Are
appointed but never emergent.
1/
4
