Rules & Regulations Latest Update.
1. What percentage of the original estimate
0%
are you allowed to exceed without
obtaining the customer's consent for
additional cost for re- pairs?
2. A customer has left his vehicle in front of
your Yes, in this unusual circumstance,
I do
smog shop's door before business hours with a the following 1) prepare a
written es-
note bearing his/her name and phone number timate,
on it, and a request for a smog inspection. 2) contact the
Do you need further authorization for customer by
repairs be- fore performing the phone/fax/email, and
inspection? 3) properly document
customer's au- thorization on
work order and final invoice
3. When a technician is renewing his/her 2 years
Smog Check technician license, how long
is the re- newed license valid?
4. A smog check technician is repairing a
failing This person is not following regula-
vehicle by replacing parts and using diagnostic tions. The tech should
follow specific
strategies that have worked on similar using?"
emis- sion failures on other vehicles.
This diagnos- tic approach is not based 5. May a Test-Only
on diagnostic proce- dures from that station refer a
specific vehicle manufacturer or known customer, whose
industry trade standards. Is this per- son vehicle failed an
following regulations? If no, what emissions test at
proce- dure should that technician be their station, to a
specific repair
1/
9
, Rules & Regulations Latest Update.
facility? manufacturer diagnostic
procedures.
No
6.
2/
9
1. What percentage of the original estimate
0%
are you allowed to exceed without
obtaining the customer's consent for
additional cost for re- pairs?
2. A customer has left his vehicle in front of
your Yes, in this unusual circumstance,
I do
smog shop's door before business hours with a the following 1) prepare a
written es-
note bearing his/her name and phone number timate,
on it, and a request for a smog inspection. 2) contact the
Do you need further authorization for customer by
repairs be- fore performing the phone/fax/email, and
inspection? 3) properly document
customer's au- thorization on
work order and final invoice
3. When a technician is renewing his/her 2 years
Smog Check technician license, how long
is the re- newed license valid?
4. A smog check technician is repairing a
failing This person is not following regula-
vehicle by replacing parts and using diagnostic tions. The tech should
follow specific
strategies that have worked on similar using?"
emis- sion failures on other vehicles.
This diagnos- tic approach is not based 5. May a Test-Only
on diagnostic proce- dures from that station refer a
specific vehicle manufacturer or known customer, whose
industry trade standards. Is this per- son vehicle failed an
following regulations? If no, what emissions test at
proce- dure should that technician be their station, to a
specific repair
1/
9
, Rules & Regulations Latest Update.
facility? manufacturer diagnostic
procedures.
No
6.
2/
9
