Professional Communication and Interpersonal Skills
Study online at https://quizlet.com/_h7p819
1. Communication Unavoidable process involving message exchange.
2. Nonverbal Com- Communication without spoken words, includes body language.
munication
3. Strategic Com- Purposeful communication aimed at achieving specific goals.
munication
4. Relational Com- Building and maintaining relationships through interaction.
munication
5. Instrumental Communication aimed at achieving practical objectives.
Communication
6. Identity Manage- Presenting oneself through speech and appearance.
ment
7. Irreversible Com- Messages cannot be taken back once sent.
munication
8. Communication Two-way interaction involving sending and receiving messages.
Process
9. Encoding Sender's intentional message formulation using strategies.
10. Decoding Receiver's interpretation of the sender's message.
11. Noise Barriers that hinder effective communication.
12. Environmental External distractions like sounds or smells.
Noise
13. Physiological Physical conditions affecting communication, like hearing loss.
Noise
, Professional Communication and Interpersonal Skills
Study online at https://quizlet.com/_h7p819
14. Psychological Mental barriers like biases and assumptions.
Noise
15. Transactional Communication model recognizing context influences.
Model
16. Social Context Norms guiding communication behavior in social settings.
17. Relational Con- Influence of relationships on communication dynamics.
text
18. Cultural Context Behavioral norms learned from specific cultures.
19. Channels Methods used to deliver messages.
20. Richness of Amount of information conveyed through a channel.
Channels
21. Synchronous Real-time communication with no time lag.
Communication
22. Asynchronous Delayed communication, suitable for non-urgent messages.
Communication
23. Control in Com- Degree of management over the communication process.
munication
24. Affiliation Expression of love, respect, or hatred.
25. Communication Anxiety hindering effective communication.
apprehension
26. Effective commu- Strategic, professional, and adaptable interaction.
nication
Study online at https://quizlet.com/_h7p819
1. Communication Unavoidable process involving message exchange.
2. Nonverbal Com- Communication without spoken words, includes body language.
munication
3. Strategic Com- Purposeful communication aimed at achieving specific goals.
munication
4. Relational Com- Building and maintaining relationships through interaction.
munication
5. Instrumental Communication aimed at achieving practical objectives.
Communication
6. Identity Manage- Presenting oneself through speech and appearance.
ment
7. Irreversible Com- Messages cannot be taken back once sent.
munication
8. Communication Two-way interaction involving sending and receiving messages.
Process
9. Encoding Sender's intentional message formulation using strategies.
10. Decoding Receiver's interpretation of the sender's message.
11. Noise Barriers that hinder effective communication.
12. Environmental External distractions like sounds or smells.
Noise
13. Physiological Physical conditions affecting communication, like hearing loss.
Noise
, Professional Communication and Interpersonal Skills
Study online at https://quizlet.com/_h7p819
14. Psychological Mental barriers like biases and assumptions.
Noise
15. Transactional Communication model recognizing context influences.
Model
16. Social Context Norms guiding communication behavior in social settings.
17. Relational Con- Influence of relationships on communication dynamics.
text
18. Cultural Context Behavioral norms learned from specific cultures.
19. Channels Methods used to deliver messages.
20. Richness of Amount of information conveyed through a channel.
Channels
21. Synchronous Real-time communication with no time lag.
Communication
22. Asynchronous Delayed communication, suitable for non-urgent messages.
Communication
23. Control in Com- Degree of management over the communication process.
munication
24. Affiliation Expression of love, respect, or hatred.
25. Communication Anxiety hindering effective communication.
apprehension
26. Effective commu- Strategic, professional, and adaptable interaction.
nication
