PUBLIX PRODUCE MANAGEMENT
TEST PRACTICE EXAM 2025
QUESTIONS AND ANSWERS
Customer Value - ANS Always looks to add value to the role you plan, carefully order, and
handle products to prevent out of stock, as well as to ensure product quality
What is the 5s Process? - ANS The way to keep inventory organized
creates organization
clean/visual support for the workplace
What are the steps to the 5s Process? - ANS 1) Sort and Remove
2) Shine ("grade)
3) Set locations and visual cues (merchandise)
4) Standardize
5) Sustain
What is Step 5 in the 5s process? - ANS Follow up and ensure organization
What is Step 3 in the 5s process? - ANS Set locations and visual cues:
Setting locations for base inventory items
creating signage to maintain correct location
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,What is Step 4 in the 5s process? - ANS Standardize:
Integrating set locations
Order, stocking, rotating, and receiving
Determining necessary amounts needed to maintain inventory
What is Step 2 in the 5s process? - ANS Shine:
Use opportunity to clean the workspace
How can product quality be maintained? - ANS Apply date stickers
Discard expired items
Follow rotation practices
Maintain proper temperatures
Remove items in danger zone for over 4 hours
Know shelf lives of products
Product Quality - ANS Great tasting
Safe to eat
Fresh
Exceeds customers' expectations
ROSCO - ANS (R)etail
(O)peration
(S)core (C)ard
(O)verview
YTD - ANS Year to Date
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, (Found on PnL)
WTD - ANS Week to Date
(Found on PnL)
GL - ANS General Liability
CQA - ANS Corporate Quality Assurance
DSD - ANS Direct Store Delivery
Steps to Shoplifting Detainment - ANS 1) Approach
2) Selection
3) Concealment
4) Maintain 100% continuous observation of customer
5) Suspect must pass all points of purchase and failure to pay
6) Detention
Publix's Founding Facts: Who/where/when was Publix founded? - ANS Publix was funded in
1930 in Winter Haven, Florida, by George W. Jenkins.
Publix's Founding Facts: We are the largest _________ _________ organization in
___________. - ANS We are the largest employee-owned grocery chain in the US.
Publix's Founding Facts: We are one of the ____________ largest volume supermarket chains in
____________. - ANS We are one of the 10 largest-volume supermarket chains in the US.
3 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
TEST PRACTICE EXAM 2025
QUESTIONS AND ANSWERS
Customer Value - ANS Always looks to add value to the role you plan, carefully order, and
handle products to prevent out of stock, as well as to ensure product quality
What is the 5s Process? - ANS The way to keep inventory organized
creates organization
clean/visual support for the workplace
What are the steps to the 5s Process? - ANS 1) Sort and Remove
2) Shine ("grade)
3) Set locations and visual cues (merchandise)
4) Standardize
5) Sustain
What is Step 5 in the 5s process? - ANS Follow up and ensure organization
What is Step 3 in the 5s process? - ANS Set locations and visual cues:
Setting locations for base inventory items
creating signage to maintain correct location
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
,What is Step 4 in the 5s process? - ANS Standardize:
Integrating set locations
Order, stocking, rotating, and receiving
Determining necessary amounts needed to maintain inventory
What is Step 2 in the 5s process? - ANS Shine:
Use opportunity to clean the workspace
How can product quality be maintained? - ANS Apply date stickers
Discard expired items
Follow rotation practices
Maintain proper temperatures
Remove items in danger zone for over 4 hours
Know shelf lives of products
Product Quality - ANS Great tasting
Safe to eat
Fresh
Exceeds customers' expectations
ROSCO - ANS (R)etail
(O)peration
(S)core (C)ard
(O)verview
YTD - ANS Year to Date
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, (Found on PnL)
WTD - ANS Week to Date
(Found on PnL)
GL - ANS General Liability
CQA - ANS Corporate Quality Assurance
DSD - ANS Direct Store Delivery
Steps to Shoplifting Detainment - ANS 1) Approach
2) Selection
3) Concealment
4) Maintain 100% continuous observation of customer
5) Suspect must pass all points of purchase and failure to pay
6) Detention
Publix's Founding Facts: Who/where/when was Publix founded? - ANS Publix was funded in
1930 in Winter Haven, Florida, by George W. Jenkins.
Publix's Founding Facts: We are the largest _________ _________ organization in
___________. - ANS We are the largest employee-owned grocery chain in the US.
Publix's Founding Facts: We are one of the ____________ largest volume supermarket chains in
____________. - ANS We are one of the 10 largest-volume supermarket chains in the US.
3 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
