WGU C724 Information System Management Exam
131 Questions with Verified Answers
Database administrator - CORRECT ANSWER A small company that is growing
quickly into a medium-sized company is facing the challenge of consolidating and
storing information received from multiple sources from the ground up in order to
ensure that operations run efficiently. The company needs to hire an expert who
will, in addition to the above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this
challenge?
Develop strong relationships with suppliers - CORRECT ANSWER The manufacturer
of a popular mouthwash liquid brand is losing sales to a competitor who has been
able to use bulk purchasing of its main ingredients from its wholesalers to receive
a substantial price break in materials
.Which IT management challenge is addressed in this scenario?
Ensure long-term survival - CORRECT ANSWER A medium-sized legal services firm
is facing an uncertain future as its larger competitors have managed to outsource
their legal transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal services firm face
in this scenario?
Chief technology officer - CORRECT ANSWER An automobile manufacturer is
considering equipping the engines of its new models with the capability of
detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the
,customer purchased the car, and the dealership automatically contacting the
customer to schedule a repair appointment. It is facing the challenge of whether
all this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through technology use?
User requirements - CORRECT ANSWER A car dealership has been receiving
complaints from its customers about its inflexible repair system in which
customers who drop off their cars the previous evening are not properly placed in
the queue and tend to be placed behind those who drop off their cars the
morning of the scheduled repair. It needs technical staff members who
understand the scheduling/drop-off operation so it can determine and articulate
precise customer needs to the programmers who would then build the code
behind the system.What type of challenge is this?
Synchronous - CORRECT ANSWER An international company is facing the
challenge of its software development team working on a specific application
spread across the globe in 16 countries in 12 different time zones. Flying them to
the same location once a week or even once a month for coordination purposes
would be prohibitively expensive. Moreover, the issues that arise tend to be
urgent and in need of almost immediate resolution in communication with team
members in other countries.
Which communication style is necessary to resolve the issues in the given
scenario?
Accounting department - CORRECT ANSWER An employee processes accounts
payable using proprietary software.
Sales and marketing department - CORRECT ANSWER An employee verifies a
customer's credit status using a credit check software.
,Human resources department - CORRECT ANSWER An employee processes
monthly payroll checks and benefits using an open-source software.
Production and operations department - CORRECT ANSWER An employee reviews
daily inventory reports using an inventory management software.
People and processes - CORRECT ANSWER There are six major components of a
computer-based information system, four of which are also in the information
technology component. Which two components are only parts of the information
system?
Providing real-time assessment of organizational choices - CORRECT ANSWER An
organization has recently implemented an enterprise resource planning system.
What competitive advantage will this system provide to the business?
Provide a competitive advantage based on business intelligence - CORRECT
ANSWER A retail organization has implemented a data warehouse. The
organization has also recently implemented a customer relationship management
system.
What benefit will the functional integration of these two systems provide for this
business?
A network router, A host computer operating system, An Android-based
smartphone - CORRECT ANSWER What are three primary components of
information technology?Choose 3 answers
, Data corruption & Inaccurate search results - CORRECT ANSWER Database
management systems have evolved over time to include user-friendly command
interfaces What issues does a healthcare organization risk experiencing when
deploying user-friendly interface tools to access complex data?
Web sales - CORRECT ANSWER What business strategy relies heavily on efficient
and secure software implementations?
Product sales support - CORRECT ANSWER What business function benefits from
both wireless networks and cellular technologies?
3d printer - CORRECT ANSWER An architect needs to create a multidimensional
model on a computer of a proposed construction project in order to demonstrate
the functionality and aesthetics of the building
.Which hardware component is required to accomplish this task?
A server computer - CORRECT ANSWER A company needs to allow multiple
computers to have access to a shared printer. Which type of computer is required
to manage the print requests to a shared printer
Mainframe computer - CORRECT ANSWER A large online retail store needs a
computer system that can quickly process sales orders, inventory, payment, and
shipping.
Which computer system is required to accomplish these tasks?
Waterfall approach - CORRECT ANSWER A large and established client gives your
company an inflexible list of requirements and expects a formal, systematic, and
131 Questions with Verified Answers
Database administrator - CORRECT ANSWER A small company that is growing
quickly into a medium-sized company is facing the challenge of consolidating and
storing information received from multiple sources from the ground up in order to
ensure that operations run efficiently. The company needs to hire an expert who
will, in addition to the above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this
challenge?
Develop strong relationships with suppliers - CORRECT ANSWER The manufacturer
of a popular mouthwash liquid brand is losing sales to a competitor who has been
able to use bulk purchasing of its main ingredients from its wholesalers to receive
a substantial price break in materials
.Which IT management challenge is addressed in this scenario?
Ensure long-term survival - CORRECT ANSWER A medium-sized legal services firm
is facing an uncertain future as its larger competitors have managed to outsource
their legal transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal services firm face
in this scenario?
Chief technology officer - CORRECT ANSWER An automobile manufacturer is
considering equipping the engines of its new models with the capability of
detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the
,customer purchased the car, and the dealership automatically contacting the
customer to schedule a repair appointment. It is facing the challenge of whether
all this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through technology use?
User requirements - CORRECT ANSWER A car dealership has been receiving
complaints from its customers about its inflexible repair system in which
customers who drop off their cars the previous evening are not properly placed in
the queue and tend to be placed behind those who drop off their cars the
morning of the scheduled repair. It needs technical staff members who
understand the scheduling/drop-off operation so it can determine and articulate
precise customer needs to the programmers who would then build the code
behind the system.What type of challenge is this?
Synchronous - CORRECT ANSWER An international company is facing the
challenge of its software development team working on a specific application
spread across the globe in 16 countries in 12 different time zones. Flying them to
the same location once a week or even once a month for coordination purposes
would be prohibitively expensive. Moreover, the issues that arise tend to be
urgent and in need of almost immediate resolution in communication with team
members in other countries.
Which communication style is necessary to resolve the issues in the given
scenario?
Accounting department - CORRECT ANSWER An employee processes accounts
payable using proprietary software.
Sales and marketing department - CORRECT ANSWER An employee verifies a
customer's credit status using a credit check software.
,Human resources department - CORRECT ANSWER An employee processes
monthly payroll checks and benefits using an open-source software.
Production and operations department - CORRECT ANSWER An employee reviews
daily inventory reports using an inventory management software.
People and processes - CORRECT ANSWER There are six major components of a
computer-based information system, four of which are also in the information
technology component. Which two components are only parts of the information
system?
Providing real-time assessment of organizational choices - CORRECT ANSWER An
organization has recently implemented an enterprise resource planning system.
What competitive advantage will this system provide to the business?
Provide a competitive advantage based on business intelligence - CORRECT
ANSWER A retail organization has implemented a data warehouse. The
organization has also recently implemented a customer relationship management
system.
What benefit will the functional integration of these two systems provide for this
business?
A network router, A host computer operating system, An Android-based
smartphone - CORRECT ANSWER What are three primary components of
information technology?Choose 3 answers
, Data corruption & Inaccurate search results - CORRECT ANSWER Database
management systems have evolved over time to include user-friendly command
interfaces What issues does a healthcare organization risk experiencing when
deploying user-friendly interface tools to access complex data?
Web sales - CORRECT ANSWER What business strategy relies heavily on efficient
and secure software implementations?
Product sales support - CORRECT ANSWER What business function benefits from
both wireless networks and cellular technologies?
3d printer - CORRECT ANSWER An architect needs to create a multidimensional
model on a computer of a proposed construction project in order to demonstrate
the functionality and aesthetics of the building
.Which hardware component is required to accomplish this task?
A server computer - CORRECT ANSWER A company needs to allow multiple
computers to have access to a shared printer. Which type of computer is required
to manage the print requests to a shared printer
Mainframe computer - CORRECT ANSWER A large online retail store needs a
computer system that can quickly process sales orders, inventory, payment, and
shipping.
Which computer system is required to accomplish these tasks?
Waterfall approach - CORRECT ANSWER A large and established client gives your
company an inflexible list of requirements and expects a formal, systematic, and
