Cintas Practice Test Questions and Answers Fully Solved Latest Version 2025-2026
What does C. R. F. stand for? - AnswersCustomer Request Form
What is Uniform Advantage ? - AnswersAn alternative to paying unplanned lost replacement charges for
damaged/ destroyed garments. Does not cover lost or unreturned garments
When should you first discuss AR with a customer? - AnswersAt 30 days
Which of the following are NOT typical uniform customer buying motives? - AnswersCasual Fridays
How often must you complete Smith Driver Training refresher training? - AnswersQuarterly
Which of the following is NOT one of the 5 Keys to Smith Driver's Training? - AnswersDetect Problems
Early
What makes up the total inventory of the customer's physical inventory? - AnswersGarments in Cintas
Possession + Garments in the customer's possession
Which of the following are not components that make up Accounts Receivable funds? - Answers45 Day
Past Due
What is the minimum expectation for your Accounts Receivable? - Answers<5%
Who is ultimately responsible for the quality of the appearance and upgrading of the garments? -
AnswersSSR
What is the maximum you can achieve on your net billing? - Answers100%
If a customer only returned 90 out of the 100 shop towels they rented what should you do? -
AnswersNotify the customer you will bill them for 10 missing shop towels at their LR rate
Which of the following is NOT a standard delivery frequency? - AnswersEvery third week
What does G. R. F. stand for? - AnswersGarment Request Form
What is out of Service Garment? - AnswersGarments returned to the stockroom for cleaning, grading
and storage until requested from a customer
What two items should an SSR always have with them? - AnswersNotebook and Pen
What is a good alternative to measuring a customer? - AnswersProvide size samples to try on
What is the standard term of the Cintas Service Agreement? - Answers60 Months
Which of the following is NOT a standard company emblem type? - AnswersCustomer Embroidery with
Screen Print - the L10x Emblem
, Which of the following is not a main component of Creating Raving Fans? - AnswersCustomers who say
they are "Very Satisfied" and "Definitely Recommend" Cintas
Which of the following is not a sleeve length description? - AnswersMT - Muscle Shirt
What tool can help you find status on your garment request? - AnswersGarment Audit Trail
Your "AR" %" KPI includes all monies in 30, 60, 90+ Days - AnswersFalse
The transition of trust must include the SSR and the Sales Rep. - AnswersTrue
There are three types of National Accounts: Mandatory, Voluntary and Seasonal - AnswersFalse
M. L. R. A. mean "Multi-Location-Rental-Agreement - AnswersTrue
I can make price changes to accounts under GM lock control - AnswersFalse
Soil separation is not important to maintaining quality of my garments - AnswersFalse
Maintenance Code "A" means "Add On" - AnswersTrue
Maintenance Code "W" means Wash Again - AnswersFalse
I can make more money by selling catalog, adding products & renewing accounts. - AnswersTrue
I can borrow up to 10% of my COD, as long as I write an IOU and return in the next day - AnswersFalse
FRC stands for Flame Resistant Clothing - AnswersTrue
Any one wearing the uniforms or using the products can sign a renewal - AnswersFalse
I can sign for all my customers deliveries in the PRC - AnswersFalse
Cintas Payment terms are Net 15 EOM - AnswersFalse
NOG Means "Not Our Goods" and we charge the customers a cleaning fee - AnswersTrue
What is the Principle Objective ? - AnswersWe will exceed our expectations by maximizing the log term
value of Cintas for its shareholders and working partners
What are the Elements of our Corporate Character? - AnswersProfessional, thorough, high principles &
morale values, high standards of performance, Spartan approach, enthusiastic, competitive urgency &
positive discontent.
Explain how the review process works at Cintas. - AnswersPartner receives a review every six months for
the first two years they report to the same supervisor/ manager. After two years, the reviews are
annual.
What does C. R. F. stand for? - AnswersCustomer Request Form
What is Uniform Advantage ? - AnswersAn alternative to paying unplanned lost replacement charges for
damaged/ destroyed garments. Does not cover lost or unreturned garments
When should you first discuss AR with a customer? - AnswersAt 30 days
Which of the following are NOT typical uniform customer buying motives? - AnswersCasual Fridays
How often must you complete Smith Driver Training refresher training? - AnswersQuarterly
Which of the following is NOT one of the 5 Keys to Smith Driver's Training? - AnswersDetect Problems
Early
What makes up the total inventory of the customer's physical inventory? - AnswersGarments in Cintas
Possession + Garments in the customer's possession
Which of the following are not components that make up Accounts Receivable funds? - Answers45 Day
Past Due
What is the minimum expectation for your Accounts Receivable? - Answers<5%
Who is ultimately responsible for the quality of the appearance and upgrading of the garments? -
AnswersSSR
What is the maximum you can achieve on your net billing? - Answers100%
If a customer only returned 90 out of the 100 shop towels they rented what should you do? -
AnswersNotify the customer you will bill them for 10 missing shop towels at their LR rate
Which of the following is NOT a standard delivery frequency? - AnswersEvery third week
What does G. R. F. stand for? - AnswersGarment Request Form
What is out of Service Garment? - AnswersGarments returned to the stockroom for cleaning, grading
and storage until requested from a customer
What two items should an SSR always have with them? - AnswersNotebook and Pen
What is a good alternative to measuring a customer? - AnswersProvide size samples to try on
What is the standard term of the Cintas Service Agreement? - Answers60 Months
Which of the following is NOT a standard company emblem type? - AnswersCustomer Embroidery with
Screen Print - the L10x Emblem
, Which of the following is not a main component of Creating Raving Fans? - AnswersCustomers who say
they are "Very Satisfied" and "Definitely Recommend" Cintas
Which of the following is not a sleeve length description? - AnswersMT - Muscle Shirt
What tool can help you find status on your garment request? - AnswersGarment Audit Trail
Your "AR" %" KPI includes all monies in 30, 60, 90+ Days - AnswersFalse
The transition of trust must include the SSR and the Sales Rep. - AnswersTrue
There are three types of National Accounts: Mandatory, Voluntary and Seasonal - AnswersFalse
M. L. R. A. mean "Multi-Location-Rental-Agreement - AnswersTrue
I can make price changes to accounts under GM lock control - AnswersFalse
Soil separation is not important to maintaining quality of my garments - AnswersFalse
Maintenance Code "A" means "Add On" - AnswersTrue
Maintenance Code "W" means Wash Again - AnswersFalse
I can make more money by selling catalog, adding products & renewing accounts. - AnswersTrue
I can borrow up to 10% of my COD, as long as I write an IOU and return in the next day - AnswersFalse
FRC stands for Flame Resistant Clothing - AnswersTrue
Any one wearing the uniforms or using the products can sign a renewal - AnswersFalse
I can sign for all my customers deliveries in the PRC - AnswersFalse
Cintas Payment terms are Net 15 EOM - AnswersFalse
NOG Means "Not Our Goods" and we charge the customers a cleaning fee - AnswersTrue
What is the Principle Objective ? - AnswersWe will exceed our expectations by maximizing the log term
value of Cintas for its shareholders and working partners
What are the Elements of our Corporate Character? - AnswersProfessional, thorough, high principles &
morale values, high standards of performance, Spartan approach, enthusiastic, competitive urgency &
positive discontent.
Explain how the review process works at Cintas. - AnswersPartner receives a review every six months for
the first two years they report to the same supervisor/ manager. After two years, the reviews are
annual.
