Cintas SSR certification Exam Questions and Answers Solved Correctly Rated A+
What is CRF? - AnswersCustomer request form
What is uniform advantage? - AnswersAlternative to paying for damaged/destroy garments
When should discuss accounts receivable with a customer - Answers30 days past due
Which is not a typical uniform buying motive? - AnswersCasual Friday
How often do you complete Smith Training? - AnswersQuarterly
Five keys for Smith Driving? - AnswersAim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What makes up customers total inventory? - AnswersGarments in their possession. Garments in our
possession
Which of the following is not components that make up A/R funds? - Answers45 days past due.
Minimum expectation for Accounts Receivables? - AnswersLess than 5%
Who is responsible for appearance and upgrading of garments? - AnswersThe ssr
Highest you can achieve in net billing? - Answers100% why is this a question?
If a customer turns in 90 out of 100, what should you do? - AnswersL/R the remaining ten
Which is not a standard delivery frequency? - AnswersEvery third week.
What does GRF mean? - AnswersGarment request form
What are out of service garments? - AnswersGarments returned for cleaning, grading, and storage until
needed
What two items should the ssr always have? - AnswersPen and paper
What is a good alternative to measuring? - AnswersSize samples
Standard term of Cintas agreement? - Answers60 months
Which is not standard company type? - AnswersL ten X-- embroidery and screen printing
, Which is not component of creating raving fans? - AnswersCustomers who are "very satisfied/definitely
recommend" cintas
Which is not a sleeve length description? - AnswersMT- muscle shirt
What tool helps you find status on your garment requests? - AnswersGarment audit trail
Who is a good competitor and why? - AnswersAramark--local plant
Poor competition and why? - AnswersAmeripride--no plant
If customer pays by check, what information goes on it? - AnswersRt/day/customer number/invoice
number
Briefly describe customer on boarding process - AnswersShowing customers how we track garments
turned in and delivered to build their trust in us.
TorF? AR% kpi includes money at 30/60/90+ days? - AnswersFalse. Only at 30/60/90
TorF? Transition of trust must include the sales rep and ssr? - AnswersTrue.
TorF? There are three types of national accounts. - AnswersFalse. Voluntary and mandatory
TorF? MLRA means multi location rental agreement. - AnswersTrue
TorF? I can make price changes under GM lock control - AnswersFalse
TorF? Soil separation is not important to maintaining quality of my garments - AnswersFalse
TorF? Maintenance code A means add on - AnswersTrue
TorF? Maintenance code W means wash again - AnswersFalse. Wear upgrade
TorF? I can make more money by selling catalog, adding, and renewing - AnswersTrue
TorF? FRC means fire resistant clothing - AnswersTrue
TorF? Anyone using our uniform or using our products can renew - AnswersFalse
TorF? I can sign for all my customers in the PRC - AnswersFalse
TorF? Cintas payment terms are NET 15 EOM - AnswersFalse
TorF? NOG means not our goods and we charge a cleaning fee - AnswersTrue
Group Vice President - AnswersDave armbrester
Territory Senior VP? - AnswersScott Garula
HR director? - AnswersLynn boyd/MacKenzie
What is CRF? - AnswersCustomer request form
What is uniform advantage? - AnswersAlternative to paying for damaged/destroy garments
When should discuss accounts receivable with a customer - Answers30 days past due
Which is not a typical uniform buying motive? - AnswersCasual Friday
How often do you complete Smith Training? - AnswersQuarterly
Five keys for Smith Driving? - AnswersAim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What makes up customers total inventory? - AnswersGarments in their possession. Garments in our
possession
Which of the following is not components that make up A/R funds? - Answers45 days past due.
Minimum expectation for Accounts Receivables? - AnswersLess than 5%
Who is responsible for appearance and upgrading of garments? - AnswersThe ssr
Highest you can achieve in net billing? - Answers100% why is this a question?
If a customer turns in 90 out of 100, what should you do? - AnswersL/R the remaining ten
Which is not a standard delivery frequency? - AnswersEvery third week.
What does GRF mean? - AnswersGarment request form
What are out of service garments? - AnswersGarments returned for cleaning, grading, and storage until
needed
What two items should the ssr always have? - AnswersPen and paper
What is a good alternative to measuring? - AnswersSize samples
Standard term of Cintas agreement? - Answers60 months
Which is not standard company type? - AnswersL ten X-- embroidery and screen printing
, Which is not component of creating raving fans? - AnswersCustomers who are "very satisfied/definitely
recommend" cintas
Which is not a sleeve length description? - AnswersMT- muscle shirt
What tool helps you find status on your garment requests? - AnswersGarment audit trail
Who is a good competitor and why? - AnswersAramark--local plant
Poor competition and why? - AnswersAmeripride--no plant
If customer pays by check, what information goes on it? - AnswersRt/day/customer number/invoice
number
Briefly describe customer on boarding process - AnswersShowing customers how we track garments
turned in and delivered to build their trust in us.
TorF? AR% kpi includes money at 30/60/90+ days? - AnswersFalse. Only at 30/60/90
TorF? Transition of trust must include the sales rep and ssr? - AnswersTrue.
TorF? There are three types of national accounts. - AnswersFalse. Voluntary and mandatory
TorF? MLRA means multi location rental agreement. - AnswersTrue
TorF? I can make price changes under GM lock control - AnswersFalse
TorF? Soil separation is not important to maintaining quality of my garments - AnswersFalse
TorF? Maintenance code A means add on - AnswersTrue
TorF? Maintenance code W means wash again - AnswersFalse. Wear upgrade
TorF? I can make more money by selling catalog, adding, and renewing - AnswersTrue
TorF? FRC means fire resistant clothing - AnswersTrue
TorF? Anyone using our uniform or using our products can renew - AnswersFalse
TorF? I can sign for all my customers in the PRC - AnswersFalse
TorF? Cintas payment terms are NET 15 EOM - AnswersFalse
TorF? NOG means not our goods and we charge a cleaning fee - AnswersTrue
Group Vice President - AnswersDave armbrester
Territory Senior VP? - AnswersScott Garula
HR director? - AnswersLynn boyd/MacKenzie
