New Presentation - Answers1st meeting
Follow up - Answers2nd visit
Stop by - AnswersIn the area
Weekly activity model - Answers16 NPs
50 OSVs
8-9 NPs per PB
2-3 deals per weeks
TOT - AnswersTransfer of trust at install
Sustained success model - AnswersS2
NPs x Closing ratio x Average account size
3 elements of corporate culture - AnswersPrincipal objective
Company character
Management system
Our vision - AnswersTo be recognized as a company which insists absolute honesty and integrity in
everything we do.
To have a highly talented diverse motivated team of partners who are compatible with our culture and
enjoy what they do.
To consistently increase our market share of the uniform rental and sales business in North America.
To identify additional products and services so that we will ultimately provide a product or service to
every business in North America.
Principal objective - AnswersWe will exceed our customers expectations to maximize the long-term
value of Cintas for our shareholders and working partners.
Management system - AnswersPolicies and procedures assist us in accomplishing our objectives
Cintas character - AnswersProfessional
, Thorough
Spartan approach
Do what is right, not what is expedient
Respect one another
Professional appearance
Courteous
Enthusiastic
We live by the rules we have high ethical and moral standards
Honesty and integrity we do not cheat partners prospects or customers
Comply fully with Carmen salon regulations
Separate business and personal affairs.
Act with competitive urgency
Positive discontent
Asking for referral - AnswersAsk for them on every call
Provide them with direction
Offer an incentive
Gatekeeper greeting - AnswersHi this is _____ is ____ available? THANK YOU!
I'm calling from Cintas Corporation. THANK YOU!