Peer Support Specialist Certification Exam Study
1. Person-Centered: A person-centered approach is where the person is placed at the
center of the service and treated as a
person first.
2. What are the OARS tools in Motivational Interviewing?: O Open-ended ques-
tions invite others to "tell their story" in their own words without
leading them in a specific direction (as opposed to questions that can be answered yes
or no). Be cautious about asking too many questions as it can damage the peer relationship.
A Affirmations are statements and gestures that recognize a person's strengths and
acknowledge behaviors that lead in the direction of positive change, no matter how large or
small.
R Reflections/ Reflective listening ensures that the person's words are interpreted
correctly and their inner wisdom is respected.
S Summaries are a type of reflective listening which helps to ensure that there is clear
1/
20
,communication between the speaker and listener. Summaries can provide a step- ping
stone towards change. Reflections/
3. What is the tool "Elicit- Provide-Elicit" in Motivational Interviewing?: Elic-
it—Ask permission to give information or ask which information the person is asking for.
Ï "Would it be all right if I tell you about a few self-help support groups that have worked
for other people?'
Ï "Would you like to know about. ...... ?"
Ï "What would you like to know about. ...... ?"
4. What are whole health goals?: Whole person health involves looking at the
whole person instead of looking at health as fragments of
diseases, symptoms and problems. It is shifting from only thinking about 'What is the matter
with you?'
to thinking about what matters to you.
5. What are the basic five stages in the recovery process?: Pre-Contemplation
Not ready
Contemplation Getting ready
2/
20
, Preparation Ready
Action Making change Maintenance
Keeping up change
3/
20
1. Person-Centered: A person-centered approach is where the person is placed at the
center of the service and treated as a
person first.
2. What are the OARS tools in Motivational Interviewing?: O Open-ended ques-
tions invite others to "tell their story" in their own words without
leading them in a specific direction (as opposed to questions that can be answered yes
or no). Be cautious about asking too many questions as it can damage the peer relationship.
A Affirmations are statements and gestures that recognize a person's strengths and
acknowledge behaviors that lead in the direction of positive change, no matter how large or
small.
R Reflections/ Reflective listening ensures that the person's words are interpreted
correctly and their inner wisdom is respected.
S Summaries are a type of reflective listening which helps to ensure that there is clear
1/
20
,communication between the speaker and listener. Summaries can provide a step- ping
stone towards change. Reflections/
3. What is the tool "Elicit- Provide-Elicit" in Motivational Interviewing?: Elic-
it—Ask permission to give information or ask which information the person is asking for.
Ï "Would it be all right if I tell you about a few self-help support groups that have worked
for other people?'
Ï "Would you like to know about. ...... ?"
Ï "What would you like to know about. ...... ?"
4. What are whole health goals?: Whole person health involves looking at the
whole person instead of looking at health as fragments of
diseases, symptoms and problems. It is shifting from only thinking about 'What is the matter
with you?'
to thinking about what matters to you.
5. What are the basic five stages in the recovery process?: Pre-Contemplation
Not ready
Contemplation Getting ready
2/
20
, Preparation Ready
Action Making change Maintenance
Keeping up change
3/
20
