MAN 3301 Exam 3 2025

What organization will be most effective at managing risk? A firm known for its rapid response to business crises A firm that rewards managers based on decreasing numbers of compliance issues A firm that includes the issue of risk awareness in its onboarding process An organization that has a highly compartmentalized structure - -A firm that includes the issue of risk awareness in its onboarding process An HR professional is new to an organization. What would be the best first step to gain a proper understanding of the risk context in this organization? Talk with colleagues to gain their perspective on the organization's attitude toward risk Conduct a visual inspection of the organization's facilities Review annual reports from the past decade Look up the organization's rating by investor services firms - -Talk with colleagues to gain their perspective on the organization's attitude toward risk What are the factors in the risk equation? Rate of emergence and degree of impact Probability of occurrence and magnitude of impact Rate of emergence and prevalence Probability, magnitude of impact, and risk tolerance - -Probability of occurrence and magnitude of impact What element is contained in the ISO risk management framework? Certification by an internationally recognized body Mandatory insurance against professional errors and omissions Visible management support of risk management processes Risk management office and officer - -Visible management support of risk management processes An employee's ex-husband waits outside her place of work. When she emerges, he begins yelling. She retreats inside the building. The husband attempts to follow but is prevented by a door that locks automatically behind the employee. An HR staff member observes the incident. What action should the staff member take? Recommend that those involved debrief the incident None. Security measures worked Write a memo to the HR head, documenting the incident MAN 3301 MAN 3301 Call for immediate revision of the organization's security policies - -Recommend that those involved debrief the incident What is the purpose of a risk register? To assess the relative importance of certain risks To demonstrate an organization's total risk exposure To estimate the costs involved with specific risk management tactics To increase transparency and accountability in risk management processes - -To increase transparency and accountability in risk management processes What HR risk management action contributes directly to a business continuity effort? Maintaining succession plans Communicating evacuation plans to all employees Developing channels to facilitate reporting threats Training staff in first aid - -Maintaining succession plans What is risk? Techniques used to minimize loss and maximize gain associated with uncertainty Aggregate value of opportunities and threats an organization faces Organization's vulnerability to external threats Effect of uncertainty on achieving objectives - -Effect of uncertainty on achieving objectives What is a secondary risk? Risk that poses less impact Risk affecting the organization in an indirect way Risk caused by a risk management tactic Risk caused by failure to implement a risk management approach effectively - -Risk caused by a risk management tactic What is the best definition of duty of care? Taking steps to identify threats to global assignees Preserving employees from injuries due to work site incidents Obligation to protect employee health and safety Due diligence in hiring and firing - -Obligation to protect employee health and safety HR is working on an employee wellness initiative that involves encouraging employees to walk more during their breaks. The firm is located in an industrial park. While its grounds are fairly small, if all employees in the park participated, they could install a great walking path system. So HR approaches these neighbors with a proposal. What approach to managing risk is HR illustrating? MAN 3301 MAN 3301 Accepting Optimizing Sharing Enhancing - -Sharing What are the categories of risk in the COSO ERM framework? Preventable, unpreventable, unknown Internal external, strategic Strategy, operations, financial reporting, compliance Compliance, financial, operational - -Strategy, operations, financial reporting, compliance What is risk appetite? Amount of uncertainty an organization is willing to accept Amount of loss an organization can sustain without jeopardizing the organization's existence Degree to which an organization is conscious of risk What the organization has set as its target for gain or loss - -Amount of uncertainty an organization is willing to accept A head of HR would like to create an open-door policy that would allow employees to bring concerns to someone above their direct reports. The CEO thinks this will encourage constant and meritless complaining. What would be the best reason to give the CEO for implementing this communication policy? This would improve morale If would prevent retaliation by supervisors It would help the organization to learn about issues before outsiders do It is required by law in many countries - -It would help the organization to learn about issues before outsiders do An organization has identified the risks associated with its operation. According to the ISO risk management process, what activity should the organization perform next? Seek a deeper understanding of the risks identified Conduct and audit of risk management processes Secure management approval for budget to address risk processes Select the best approach to managing each risk - -Seek a deeper understanding of the risks identified What risk management tool does a country travel advisor illustrate? Key risk indicator MAN 3301 MAN 3301 Risk tolerance Risk position Probability indicator - -Key risk indicator What is the primary purpose of a health and safety audit? To identify more appropriate risk management strategies for identified risks To update health and safety programs to reflect new technologies To determine if policies are being followed To assess the soundness of a policy - -To determine if policies are being followed A risk is analyzed as likely to emerge slowly and likely to occur. According to the PAPA evaluation model, how would this risk be prioritized? Act Prepare Park Adapt - -Adapt What would be the best approach for identifying ethical risks in a new country of operation? Visit to local site Employee survey Local experts Local publications - -Local experts How can an HR professional best help an organization prevent a union strike? Arrange for contingency workers with a labor contractor Analyze comparable industry wages around the world Develop cases supporting changes in work rules Improve manager and supervisor communication skills - -Improve manager and supervisor communication skills How is collective bargaining conducted? Bargaining may occur at a national level with groups of employers and groups of unions Contracts may not be influenced by precedents created under previous labor contracts Contract negotiations focus on wages and benefits only Legally, any employee must be allowed to participate in contract talks - -Bargaining may occur at a national level with groups of employers and groups of unions What would be good advice to an organization developing an employee relations strategy? MAN 3301 MAN 3301 Ensure alignment with the organization's values Keep the strategy at a high level and aim for an inspirational tone Engage organized labor groups representing parts of the workforce to participate in creating strategy Fit the strategy to the existing organizational culture - -Ensure alignment with the organization's values What is the current state of resolution of employee complaints through third parties, such as labor tribunals and agencies? Punitive awards are widely used to correct employer behavior Conciliation is not widely used Agencies can be pro-employer in some countries and pro-employee in others Complaints are immediately forwarded to civil courts for hearing and resolution - Agencies can be pro-employer in some countries and pro-employee in others What is the primary function of a works council? Resolving local workplace grievances Protecting local workforces from loss of jobs Facilitating exchange of information and consultation Facilitating contract negotiations - -Facilitating exchange of information and consultation A home healthcare agency hires only experienced nursing assistants and because of this has not found it necessary to publish explicit work rules. A supervisor conducting a routine inspection finds that a new employee is not wearing the company-provided uniform and recommends that the employee be disciplined. The employee is told about the infraction at a meeting with management and explains that the uniform is uncomfortably tight and inhibits the employee's ability to lift patients. The employee is suspended for one day without pay. The employee protests that she has not received due process. What part of due process was violated here? The requirement is unreasonable The penalty was inconsistently applied The employee was not given an opportunity to defend herself The employee was not informed of the requirement - -The employee was not informed of the requirement What is one of the core labor standards of the International Labour Organization (ILO)? Management respect for employees Minimum working age Provision of training and development Prohibition of hiring quotas - -Minimum working age What does the term "union density" mean? MAN 3301 MAN 3301 Number of employees in a country covered by union agreements Union's historical success in directing concerted actions Vertical integration of a union in an industry Percentage of workers that belong to a union - -Percentage of workers that belong to a union What situation illustrates an employee unfair labor practice (ULP)? A group of employees ostracize a coworker who did not participate in a recent work action An employee discusses union activities with a friend over lunch in the employee breakroom A union collects dues from its members that are used to support union services, such as bargaining A high-level union official meets regularly with a high-level manager from the employer - -A group of employees ostracize a coworker who did not participate in a recent work action What is the surest tactic in a union avoidance policy? Removing the appeal of unionization Seeking government support for maintaining a union-free workplace Training supervisors in persuading employees not to join unions Establishing cooperation agreement with unions - -Removing the appeal of unionization What is tripartism? Representation of employee interests to employers by elected union representatives Collaboration of government, employers, and unions in labor negotiations External resolution of employer-employee decisions Alliance of management, unions, and works councils - -Collaboration of government, employers, and unions in labor negotiations A supervisor disciplines an employee for being more than 15 minutes late for two shifts a week, a violation of work rules. The employee complains to HR that other employees are late in this manner just as often but are not disciplined. How could HR help this situation? Ask supervisors to clear all cases of discipline with HR first Make sure the employee understands the employer's expectations regarding tardiness Gather evidence from other employees about discipline for past tardiness Since this is not a summary issue, meriting immediate termination, let the supervisor handle it - -Gather evidence from other employees a