USPS 421 Test with 100% Correct
Solutions
Calming Words - ANS-Words that make us feel relaxed and composed
Point of Service - ANS-What does POS stand for
Retail Communication Channels - ANS-Postal Bulletin, Retail Digest, LMS, Emails,
service talks, postal message center, news link are all
10 expanded access channels - ANS-SSK, ATM, Stamps by mail, USPS.COM, CPU,
Village post offices, mobile retail units, stamps-to-go, stamps by phone, approved
shippes,
End of the day report - ANS-PS Form 1412
$100 in cash(AIC753) and blank money orders - ANS-SSA is accountable for ______ at
the retail floor
General Delivery - ANS-Available at designated PO for transients and people waiting to
get PO Boxes and the mail is help for a max of 30 days unless extended my Postmaster
Segmented Inventory Accountability - ANS-SIA
SIA - Segmented Inventory Accountability - ANS-what credit is it when the stock
custodian holds unit resolve and transfer to retail floor SSA and the abbreviation for it
1st day of the month (10 day grace period) - ANS-on the due date a PO Box powered
mail is distributed to the box but not delivered
20th day - ANS-on this day a reminder letter is generated from webbats and placed in
the PO Box
11th day - ANS-on this day the PO Box is returned to sender
30 days - ANS-When customer goes on vacation the post office can hold their mail for a
max of
Retail Customer Experience - ANS-What does RCE stand for
13 oz - ANS-Max weight for a 1st class letter
Solutions
Calming Words - ANS-Words that make us feel relaxed and composed
Point of Service - ANS-What does POS stand for
Retail Communication Channels - ANS-Postal Bulletin, Retail Digest, LMS, Emails,
service talks, postal message center, news link are all
10 expanded access channels - ANS-SSK, ATM, Stamps by mail, USPS.COM, CPU,
Village post offices, mobile retail units, stamps-to-go, stamps by phone, approved
shippes,
End of the day report - ANS-PS Form 1412
$100 in cash(AIC753) and blank money orders - ANS-SSA is accountable for ______ at
the retail floor
General Delivery - ANS-Available at designated PO for transients and people waiting to
get PO Boxes and the mail is help for a max of 30 days unless extended my Postmaster
Segmented Inventory Accountability - ANS-SIA
SIA - Segmented Inventory Accountability - ANS-what credit is it when the stock
custodian holds unit resolve and transfer to retail floor SSA and the abbreviation for it
1st day of the month (10 day grace period) - ANS-on the due date a PO Box powered
mail is distributed to the box but not delivered
20th day - ANS-on this day a reminder letter is generated from webbats and placed in
the PO Box
11th day - ANS-on this day the PO Box is returned to sender
30 days - ANS-When customer goes on vacation the post office can hold their mail for a
max of
Retail Customer Experience - ANS-What does RCE stand for
13 oz - ANS-Max weight for a 1st class letter
