Phlebotomy Latest Revised Exam 2025

What should you do to ensure that your bedside manner is always pleasant and professional? - -You should introduce yourself and explain the procedure in easy to understand terms What is the first thing you should do before beginning the procedure? - -You should identify the patient by asking them to state and spell their full name, and provide their date of birth. Even if a phlebotomy procedure has begun, the patient can still choose to terminate the procedure. True or false - -True Failure tow stop a phlebotomy procedure, after the patient wishes to stop, can result in what? - -Assault or battery charges HIPAA requires providers to get written permission before disclosing healthcare information to anyone outside the provider team/ True or false - -True The Protected Health Information (PHI) is what? - -Any individually identifiable health information that is transmitted or stored electronically Safeguarded information includes what? - -Treatments Test results Medications Procedures Appointment times and dates The Joint Commission - -Founded in 1951 The oldest organization in healthcare facility oversight Establish standards and practices of operations in healthcare settings Clinical and Laboratory Standards Institute (CLSI) - -Nonprofit organization that publishes standards and guidelines for clinical laboratory procedures Equipment Check Forms - -ensure the machines are inspected for performance and operation compliance at time intervals specific to the equipment and clinical application What are the consequences of not completing equipment check forms - -Specimens may expire, skewed testing outcomes and patient care mismanagement NPS NPS Incident Report Forms - -Should identify everyone involved the problems actions taken to correct the issue Examples of illegal and unethical behaviors - -negligence, Assault Battery slander libel duty of care breach of duty malpractice When a law is broken, even if the provider is unaware of the law, the action is still considered illegal and can have court repercussions True or false - -True As a phlebotomist, you should never give patients results or explain what the tests check for. True or false - -True, as you are not medically qualified What are the types of consent? - -Informed consent Expressed consent Implied Consent HIV Testing Consent Parental Consent for Minors Define Informed Consent - -A competent person gives voluntary permission for a medical procedure after receiving adequate information about the risk of the procedure's methods and consequences Define Expressed Consent - -Permission is given by the patient verbally or in writing for a procedure Define Implied Consent - -The patients actions permit the procedure without verbal or written consent. This includes a patient going to the emergency room or holding out their arm when told they need their blood drawn. HIV Testing Consent - -special permission is needed to administer a test that detects HIV Parental Consent for Minors - -A parent or legal guardian must permit procedures administered to underage patients depending on state law. Patients under the custody of parents or law enforcement cannot refuse care. NPS NPS True or False - -True, as this falls on to the custodian of that individual If a patient is in an in-patient facility, how should you identify them before the procedure? - -Patients in an in-patient setting will be given a non-removable waterproof ID band in place of their government ID. How should you identify outpatient patients? - -Using a state issued ID containing their DOB Can you identify an in-patient patient using a band found on their bedrail, headboard, or in their pocket? - -NO NEVER, the band must be on the patients wrist Can a phlebotomist put a band found laying around on a patient if the patient states that its theirs? - -NO, phlebotomists should never band a patient. The Occupational Safety and Health Administration - -a federal agency responsible for overseeing the Occupational Safety and Health Act. OSHA LABORATORY RULES - -Never eat , drink , smoke , or chew gum in the lab . Never place pens or pencils in your mouth Never put food or drinks in the specimen refrigerator . Never wear long chains , large earrings , or loose bracelets . Never apply cosmetics perfume or cologne in the lab. Always wear a fully buttoned lab coat in the lab . Never wear lab attire outside the lab. Always wear comfortable , non - slip shoes made of impenetrable materials. Always tie back long hair . Always keep fingernails cut short. Never bite fingernails. Always wear proper personal protective equipment ( PPE ) when working in the lab . OSHA patient care room rules - -report unresponsive patients immediately! Avoid running Be careful entering and exiting the patients room. Do not touch elecrical equipment in patient care rooms while drawing blood. Follow standard precautions when handling specimens. Properly dispose of contaminated materials. Replace bedrails to the exact setting as when you entered the room before exiting. Report infiltrated IV catheters and lines or other IV problems. Report unusual orders in patients room. Watch out for and report spilled food or liquid on the floor Types of OSHA Inspections - -The Complaint Inspection The Fatality or Accidents Inspection The Programmed Inspection The Imminent Danger Inspection NPS NPS The Complaint Inspection - -Occurs after an employee files a formal complaint with OSHA. This is most common type of inspection The Fatality or Accidents Inspection - -Occurs after OSHA receives notice from the employer of a workplace fatality or accident resulting in 3 or more employees' hospitalizations. The Programmed Inspection - -An inspection conducted of randomly chosen workplaces determined to be engaged in particularly hazardous types of work according to their Standard Industry Classification codes The Imminent Danger Inspection - -occurs when OSHA receives a report that a condition of imminent danger exists at a workplace. This is the least common type of inspection HBV and HIV can be transmitted through contact with infected human blood or other infected bodily fluids transmitted the following ways: - -Sexual contact Sharing of hypodermic needles From mothers to babies at or before birth Accidental puncture from contaminated needles Through broken glass or other sharps Contact between mucous membranes and infected bodily fluids Contact between broken or damaged skin and infected bodily fluids Blood to blood contact with blood or bodily fluids Through eyes, nose, and mouth mucous membranes To ensure personal safety from pathogens, even if not visible, what should you do/think? - -Always assume every fluid you are handling is possibly contaminated Agents are infectious microorganisms classified in