BSW EXAM STUDY GUIDE
transference - Answers - Freud. the process by which a client begins to assign feelings
to the social worker such as a romantic one, that is not within the context of the
therapeutic relationship.
countertransference - Answers - Freud. when the social worker brings their own issues
and feelings to the therapeutic relationship.
Maslow's Hierarchy of Needs - Answers - clients are motivated to meet certain needs.
Pyramid is divided into categories of basic (or deficiency) needs and growth (or self-
actualization) needs.
deficiency needs (Maslow's Hierarchy) - Answers - physiological, safety, social and
esteem needs
Self-actualization - Answers - highest on Hierarchy of needs. Stems from a place of
growth rather than deficiency.
social workers consider referring client for services - Answers - refer clients to other
professionals when the other professionals' specialized knowledge or expertise is
needed to serve clients fully or when social workers believe that they are not being
effective or making reasonable profess with clients and additional services is required.
collateral contact - Answers - is a source of information that is knowledgeable about
the client's situation and serves to support or corroborate information provided by a
client. Communication with a collateral contact may be made in person, over the
telephone, or by mail. Occurs during assessment stage.
assessment stage - Answers - a client is the source of providing essential information
upon which to define the problem and solutions
Engagement stage - Answers - First stage of problem-solving process where sw meets
clt., establishes the clt's rationale for seeking help and begins to establish rapport.
planning stage - Answers - goals are developed to help the client move toward their
preferred lifestyle.
intervention stage - Answers - client and sw work together to help the client make
progress towards goals and objectives
Generalist Intervention Model (GIM) - Answers - engagement, assessment, planning,
implementation, eval., termination, follow up
formative evaluation - Answers - typically assessed during their development or early
implementation to provide information about how best to revise and modify for
, improvement. This type of evaluation often is helpful for pilot projects and new
programs, but can be used for progress monitoring of ongoing programs
Summative evaluation - Answers - Occurs at the end of services and provide an
overall description of their effectiveness. It examines outcomes to determine whether
objectives were met. Enables decisions to be made regarding future service directions
that cannot be made during implementation. (Cost-benefit analyses)
needs assessment - Answers - a systematic process for determining and addressing
needs, or "gaps" between current conditions and desired conditions or "wants". The
discrepancy between the current condition and wanted condition must be measured to
appropriately identify the need.
cost-benefit analysis - Answers - seek to measure the financial gain of a program
against its costs. Used to determine options that provide the best approach to achieve
benefits while preserving savings
self-disclosure - Answers - when a therapist shares their own personal views or
experience with a client with the purpose of improving the client's emotional or mental
state. Counselors must be very careful when using this. Otherwise the session can
become more about the counselor than the client, and that does not serve the clients'
needs.
interactionist - Answers - a theoretical perspective that derives social processes from
human interaction. It is the study of how individuals shape society and are shaped by
society through meaning that arises in interactions
role theory - Answers - views day-to-day social bx as indivs. carrying out their defined
roles
structural-functional perspective - Answers - sees society as a complex system whose
parts work together to promote solidarity and stability. It asserts that our lives are guided
by social structures, which are relatively stable patterns of social behavior
strengths-based perspective - Answers - focuses on understanding clients on the basis
of their strengths and resources
ecological perspective - Answers - is an approach to social work practice that
addresses the complex transactions between people and their environment. focus of
intervention is the interface b/w a client and a client's environment.
formal steps in ethical-problem solving - Answers - 1. ID ethical standards relevant to
the situation
2. determining whether a dilemma exists
3. weighing ethical issues
4. suggesting modifications
transference - Answers - Freud. the process by which a client begins to assign feelings
to the social worker such as a romantic one, that is not within the context of the
therapeutic relationship.
countertransference - Answers - Freud. when the social worker brings their own issues
and feelings to the therapeutic relationship.
Maslow's Hierarchy of Needs - Answers - clients are motivated to meet certain needs.
Pyramid is divided into categories of basic (or deficiency) needs and growth (or self-
actualization) needs.
deficiency needs (Maslow's Hierarchy) - Answers - physiological, safety, social and
esteem needs
Self-actualization - Answers - highest on Hierarchy of needs. Stems from a place of
growth rather than deficiency.
social workers consider referring client for services - Answers - refer clients to other
professionals when the other professionals' specialized knowledge or expertise is
needed to serve clients fully or when social workers believe that they are not being
effective or making reasonable profess with clients and additional services is required.
collateral contact - Answers - is a source of information that is knowledgeable about
the client's situation and serves to support or corroborate information provided by a
client. Communication with a collateral contact may be made in person, over the
telephone, or by mail. Occurs during assessment stage.
assessment stage - Answers - a client is the source of providing essential information
upon which to define the problem and solutions
Engagement stage - Answers - First stage of problem-solving process where sw meets
clt., establishes the clt's rationale for seeking help and begins to establish rapport.
planning stage - Answers - goals are developed to help the client move toward their
preferred lifestyle.
intervention stage - Answers - client and sw work together to help the client make
progress towards goals and objectives
Generalist Intervention Model (GIM) - Answers - engagement, assessment, planning,
implementation, eval., termination, follow up
formative evaluation - Answers - typically assessed during their development or early
implementation to provide information about how best to revise and modify for
, improvement. This type of evaluation often is helpful for pilot projects and new
programs, but can be used for progress monitoring of ongoing programs
Summative evaluation - Answers - Occurs at the end of services and provide an
overall description of their effectiveness. It examines outcomes to determine whether
objectives were met. Enables decisions to be made regarding future service directions
that cannot be made during implementation. (Cost-benefit analyses)
needs assessment - Answers - a systematic process for determining and addressing
needs, or "gaps" between current conditions and desired conditions or "wants". The
discrepancy between the current condition and wanted condition must be measured to
appropriately identify the need.
cost-benefit analysis - Answers - seek to measure the financial gain of a program
against its costs. Used to determine options that provide the best approach to achieve
benefits while preserving savings
self-disclosure - Answers - when a therapist shares their own personal views or
experience with a client with the purpose of improving the client's emotional or mental
state. Counselors must be very careful when using this. Otherwise the session can
become more about the counselor than the client, and that does not serve the clients'
needs.
interactionist - Answers - a theoretical perspective that derives social processes from
human interaction. It is the study of how individuals shape society and are shaped by
society through meaning that arises in interactions
role theory - Answers - views day-to-day social bx as indivs. carrying out their defined
roles
structural-functional perspective - Answers - sees society as a complex system whose
parts work together to promote solidarity and stability. It asserts that our lives are guided
by social structures, which are relatively stable patterns of social behavior
strengths-based perspective - Answers - focuses on understanding clients on the basis
of their strengths and resources
ecological perspective - Answers - is an approach to social work practice that
addresses the complex transactions between people and their environment. focus of
intervention is the interface b/w a client and a client's environment.
formal steps in ethical-problem solving - Answers - 1. ID ethical standards relevant to
the situation
2. determining whether a dilemma exists
3. weighing ethical issues
4. suggesting modifications
