HCA-105 Final Exam Study Guide
Study online at https://quizlet.com/_h11y3o
1. What option is an example if clinical supplies: needles, syringes
2. The primary purpose of the American Association of raise the standards of pro-
Medical Assistants (AAMA) is to: fessionalism
3. Rules or guidelines that dictate the day-today opera- the policies and proce-
tions of the office are called: dures
4. General practitioners are also known as: PCP
5. A payment made by the medical office for goods or Accounts payable
services purchased is considered:
6. A_____ transmits images from documents to computer scanner
files via a photocopier:
7. Common office equipment found in the medical office storage containers
include all of the following except:
8. Part of the patient registration process includes the medical history form
registration form and:
9. The Fair Debt Collections Practices Act of 1977: governs the methods that
can be used to collect un-
paid debts
10. When scheduling multiple advance appointments for try to schedule on the
the same patient, the medical assistant should: same day of the week at
the same time of day
11. ______are personal qualities and behaviors that en- soft skills
hance interpersonal communication, job perfor-
mance, and job prospects:
1/5
, HCA-105 Final Exam Study Guide
Study online at https://quizlet.com/_h11y3o
12. Unpredictable or unexpected small expenditures that petty cash
occur in the medical office can be covered by:
13. Scheduling two patients at the same time with the double booking
same physician is called:
14. In a small medical office, administrative supplies are near the areas where they
generally kept: are used
15. All of the following are daily opening procedures in a computers are logged off
medical office expect: and shut down
16. A collection of documents that can bring to an inter- portfolio
view is:
17. Desired professional behaviors include: professional appearance
and punctuality
18. Patients experiencing hardship may include: uninsured, elderly, and
limited income
19. The contents of a first-aid kit can include: hand sanitizer, aspirin,
glucose tablets
20. Which of the following is the best definition of net- building alliances that
working? generate opportunities
21. Why are internal audits of medical records (chart) ad- verify the charges billed to
visable for every medical office? the insurance company
22. The professional attribute that indicates the attribute empathy
that indicates the ability to identify with someone
else's situation is:
2/5
Study online at https://quizlet.com/_h11y3o
1. What option is an example if clinical supplies: needles, syringes
2. The primary purpose of the American Association of raise the standards of pro-
Medical Assistants (AAMA) is to: fessionalism
3. Rules or guidelines that dictate the day-today opera- the policies and proce-
tions of the office are called: dures
4. General practitioners are also known as: PCP
5. A payment made by the medical office for goods or Accounts payable
services purchased is considered:
6. A_____ transmits images from documents to computer scanner
files via a photocopier:
7. Common office equipment found in the medical office storage containers
include all of the following except:
8. Part of the patient registration process includes the medical history form
registration form and:
9. The Fair Debt Collections Practices Act of 1977: governs the methods that
can be used to collect un-
paid debts
10. When scheduling multiple advance appointments for try to schedule on the
the same patient, the medical assistant should: same day of the week at
the same time of day
11. ______are personal qualities and behaviors that en- soft skills
hance interpersonal communication, job perfor-
mance, and job prospects:
1/5
, HCA-105 Final Exam Study Guide
Study online at https://quizlet.com/_h11y3o
12. Unpredictable or unexpected small expenditures that petty cash
occur in the medical office can be covered by:
13. Scheduling two patients at the same time with the double booking
same physician is called:
14. In a small medical office, administrative supplies are near the areas where they
generally kept: are used
15. All of the following are daily opening procedures in a computers are logged off
medical office expect: and shut down
16. A collection of documents that can bring to an inter- portfolio
view is:
17. Desired professional behaviors include: professional appearance
and punctuality
18. Patients experiencing hardship may include: uninsured, elderly, and
limited income
19. The contents of a first-aid kit can include: hand sanitizer, aspirin,
glucose tablets
20. Which of the following is the best definition of net- building alliances that
working? generate opportunities
21. Why are internal audits of medical records (chart) ad- verify the charges billed to
visable for every medical office? the insurance company
22. The professional attribute that indicates the attribute empathy
that indicates the ability to identify with someone
else's situation is:
2/5
