PHARMACY BASICS-CVS TEST
QUESTIONS WITH COMPLETE
SOLUTIONS
What |is |the |pharmacy's |workflow? |- |CORRECT |ANSWER✔✔-Drop |off-Production-Quality |
Assurance-Pickup/Drivethru
What |are |the |8 |service |standards? |- |CORRECT |ANSWER✔✔-work |efficiently
-follow |workstation |assignment |board
-follow |patient |priority |cards |
-work |the |queue |top |down
-use |process |systems |(follow |workflow)
care |more
-acknowledge |all |customers
-provide |undivided |attention |to |the |customers
-use |action |notes |& |immediately |follow |up |on |issue
-cal |for |help |at |pickup |if |there |are |3+ |in |line
FDA |(WHAT, |WHY, |HOW) |- |CORRECT |ANSWER✔✔-Food |and |Drug |Administration
-they |regulate |development, |testing, |safety, |effectiveness |of |prescription |meds |and |OTC
-WHY- |for |patient |safety
-HOW- |through |laws |and |regulations. |they |approve |all |USA's |medications, |monitor |and |
regulate |advertisements |of |OTC |& |Labels |
-pharmacist |handles |recalled |scripts, |they |automatically |send |us |new |meds
, Comprehensive |Drug |Abuse |Prevention |& |Control |act |of |1970 |(CSA- |Controlled |substance |act) |
and |state |controlled |substance |laws |- |CORRECT |ANSWER✔✔-WHat- |they |regulate |
manufacturing, |distribution |and |prescribing |of |controlled |substances
-How- |DEA |(Drug |Enforcement |Administration) |enforces |Controlled |Substance |Act
-Why- |controls |have |a |high |rate |of |abuse, |precautions |are |to |protect |patients
-when |filling |controls, |prescriber |DEA |MUST |BE |ON |WRITTEN |SCRIPT
Consumer |Product |Safety |Commission |(CPSC) |- |CORRECT |ANSWER✔✔--oversees |Poison |
Prevention |Packaging |act
-requires |most |scripts |use |child |safety |caps
-WHY- |To |prevent |kids |from |consuming |potentially |harmful |meds
HOW- |all |scripts |must |have |a |child |safety |cap. |If |a |patient |requests |non |child |safety |caps, |
acknowledgement |must |be |signed |and |the |record |must |be |kept
Omnibus |Budget |Reconciliation |Act |of |1990 |(OBRA |'90) |- |CORRECT |ANSWER✔✔--Law |
requiring |all |patient |prescriptions |records |must |be |kept |(patient |profile)
-requires |pharmacists |to |counsel |on |new |scripts
why- |makes |sure |patient |gets |all |needed |info |on |meds
how- |at |pick |up |and |drive |thru, |counseling |offer |must |be |made |(only |pharmacists |and |interns |
can |counsel) |(elog |must |be |kept |if |counseling |was |declined)
State |Boards |of |Pharmacy |- |CORRECT |ANSWER✔✔--agency |that |licenses |Pharmacist |and |
support |staff
-monitors |issued |licenses
why- |for |patients |health
how- |through |law |and |regulations
QUESTIONS WITH COMPLETE
SOLUTIONS
What |is |the |pharmacy's |workflow? |- |CORRECT |ANSWER✔✔-Drop |off-Production-Quality |
Assurance-Pickup/Drivethru
What |are |the |8 |service |standards? |- |CORRECT |ANSWER✔✔-work |efficiently
-follow |workstation |assignment |board
-follow |patient |priority |cards |
-work |the |queue |top |down
-use |process |systems |(follow |workflow)
care |more
-acknowledge |all |customers
-provide |undivided |attention |to |the |customers
-use |action |notes |& |immediately |follow |up |on |issue
-cal |for |help |at |pickup |if |there |are |3+ |in |line
FDA |(WHAT, |WHY, |HOW) |- |CORRECT |ANSWER✔✔-Food |and |Drug |Administration
-they |regulate |development, |testing, |safety, |effectiveness |of |prescription |meds |and |OTC
-WHY- |for |patient |safety
-HOW- |through |laws |and |regulations. |they |approve |all |USA's |medications, |monitor |and |
regulate |advertisements |of |OTC |& |Labels |
-pharmacist |handles |recalled |scripts, |they |automatically |send |us |new |meds
, Comprehensive |Drug |Abuse |Prevention |& |Control |act |of |1970 |(CSA- |Controlled |substance |act) |
and |state |controlled |substance |laws |- |CORRECT |ANSWER✔✔-WHat- |they |regulate |
manufacturing, |distribution |and |prescribing |of |controlled |substances
-How- |DEA |(Drug |Enforcement |Administration) |enforces |Controlled |Substance |Act
-Why- |controls |have |a |high |rate |of |abuse, |precautions |are |to |protect |patients
-when |filling |controls, |prescriber |DEA |MUST |BE |ON |WRITTEN |SCRIPT
Consumer |Product |Safety |Commission |(CPSC) |- |CORRECT |ANSWER✔✔--oversees |Poison |
Prevention |Packaging |act
-requires |most |scripts |use |child |safety |caps
-WHY- |To |prevent |kids |from |consuming |potentially |harmful |meds
HOW- |all |scripts |must |have |a |child |safety |cap. |If |a |patient |requests |non |child |safety |caps, |
acknowledgement |must |be |signed |and |the |record |must |be |kept
Omnibus |Budget |Reconciliation |Act |of |1990 |(OBRA |'90) |- |CORRECT |ANSWER✔✔--Law |
requiring |all |patient |prescriptions |records |must |be |kept |(patient |profile)
-requires |pharmacists |to |counsel |on |new |scripts
why- |makes |sure |patient |gets |all |needed |info |on |meds
how- |at |pick |up |and |drive |thru, |counseling |offer |must |be |made |(only |pharmacists |and |interns |
can |counsel) |(elog |must |be |kept |if |counseling |was |declined)
State |Boards |of |Pharmacy |- |CORRECT |ANSWER✔✔--agency |that |licenses |Pharmacist |and |
support |staff
-monitors |issued |licenses
why- |for |patients |health
how- |through |law |and |regulations
