Complete Test Bank - DK Communication, 1st Edition
By Lisa Ford-Brown , Dorling Kindersley
(All Chapters| Verified Answers| Original Copy)
C
LE
ST
BE
1
, BESTLEC
TRUE/FALSE
1. Individuals are likely to have more overall success in their educational and professional
careers with good written and oral communication skills.
Answer: True Chapter: 01
Module: 1.1
Learning Objective: 1.1 Explain why we communicate. Topic: Why do we communicate?
Difficulty Level: Easy
Skill Level: Remember the Facts
C
2. How we communicate is usually learned in a one-time event.
Answer: False Chapter: 01 LE
Module: 1.1
Learning Objective: 1.1 Explain why we communicate. Topic: Why do we communicate?
ST
Difficulty Level: Easy
Skill Level: Remember the Facts
BE
3. Communication is the unintentional process of using only verbal interactions to share
information and construct meaning.
Answer: False Chapter: 01
Module: 1.2
Learning Objective: 1.2 Define human communication Topic: What Is Human Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
4. Bill responded to Mary’s request to take out the garbage by rolling his eyes and sighing
loudly. Bill is responding to Mary with verbal interaction.
Answer: False Chapter: 01
2
, BESTLEC
Module: 1.2
Learning Objective: 1.2 Define human communication Topic: What is Human Communication?
Difficulty Level: Moderate
Skill Level: Apply What You Know
5. A process is defined as a method for doing something, generally involving a number of
procedures and parts.
Answer: True Chapter: 01
Module: 1.2
C
Learning Objective: 1.2 Define human communication Topic: What Is Human Communication?
Difficulty Level: Moderate LE
Skill Level: Remember the Facts
ST
6. The linear and interactional communication models have remained fairly constant
throughout their 60-year history, demonstrating that certain elements of communication stay the
same.
BE
Answer: False Chapter: 01
Module: 1.3
Learning Objective: 1.3 Explain communication as a process Topic: How Do We Visualize the
Communication Process? Difficulty Level: Moderate
Skill Level: Understand the Concepts
7. John tells Kate about his hard day at work by discussing the events and throwing his
hands in the air in frustration. Kate responds with kind words and gives John a hug. Kate is
providing what the interactional model calls feedback to John.
Answer: True Chapter: 01
3
, BESTLEC
Module: 1.3
Learning Objective: 1.3 Explain communication as a process Topic: How do We Visualize the
Communication Process? Difficulty Level: Moderate
Skill Level: Apply What You Know
8. One type or style of communication usually works well for most situations.
Answer: False Chapter: 01
Module: 1.4
Learning Objective: 1.4 Discuss the types of communication Topic: What Are the Types of
Communication?
C
Difficulty Level: Moderate
Skill Level: Understand the Concepts
LE
9. Intrapersonal communication is communicating with oneself.
ST
Answer: True Chapter: 01
BE
Module: 1.4
Learning Objective: 1.4 Discuss the types of communication Topic: What Are the Types of
Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
10. Language can generally effectively communicate what is being expressed in messages.
Answer: False Chapter: 01
4