EPIC CERTIFICATION STUDY GUIDE
TEST.
What is Chronicles, and is it unique to Epic's clinical products? - CORRECT ANSWER Chronicles is Epic's
database management system and is used by all its software applications.
Fill in the blanks: Master files contain ___________. If you compare two records in the same master file,
you find that the _________ are the same, but the ___________ can be different. - CORRECT ANSWER
Records, items, values
True or False: Hyperspace does not store patient data. - CORRECT ANSWER True
1. Using the filing cabinet analogy, match each Epic term to its counterparts:
a. Masterfile
b. Record
c. Item
d. Contact - CORRECT ANSWER a. Masterfile - Drawer
b. Record- Folder
c. Item- Question
d. Contact- Paper
Which of the following pieces of the Chronicles structure represents a single entity in the system, for
example, a single patient, a single provider, or a single medication? - CORRECT ANSWER Record
Which of the following pieces of the Chronicles structure keeps track of the changes in the records data
over time? - CORRECT ANSWER Contact
Which of the following items does not change per contact? - CORRECT ANSWER DOB
, Page up - CORRECT ANSWER Previous Screen (move to the previous menu) or (Exit)
opt - CORRECT ANSWER Return to main menu
= - CORRECT ANSWER Re-open last accessed record
? - CORRECT ANSWER List of all possible records
Shift +F5 - CORRECT ANSWER Help
Item number - CORRECT ANSWER A unique number used to identify the item.
Item Title - CORRECT ANSWER A descriptive title given to each item.
Guarantor - CORRECT ANSWER The financially and legally responsible party. Typically refers to the
patient, or one who is financially responsible for their medical bills, such as parent, guardian, or
employer.
Coverage - CORRECT ANSWER The insurance company, aka the payor, and the details of the benefit
plan information. For example, insurance company Bravo Insurance (payor) offers Bravo Gold (plan) to
insured members. Bravo Gold covers office visits at 80% of the billed amount.
Subscriber - CORRECT ANSWER The person whose name is on the insurance plan
Member - CORRECT ANSWER A person covered on the insurance plan. The subscriber would also be a
member of their own insurance plan.
Three specific Epic records work behind the scenes to ensure patients receive their statement
Patient - CORRECT ANSWER (EPT) records contain patient demographics; patient demographics are not
to be confused with billing demographics, which are stored in the guarantor account.
TEST.
What is Chronicles, and is it unique to Epic's clinical products? - CORRECT ANSWER Chronicles is Epic's
database management system and is used by all its software applications.
Fill in the blanks: Master files contain ___________. If you compare two records in the same master file,
you find that the _________ are the same, but the ___________ can be different. - CORRECT ANSWER
Records, items, values
True or False: Hyperspace does not store patient data. - CORRECT ANSWER True
1. Using the filing cabinet analogy, match each Epic term to its counterparts:
a. Masterfile
b. Record
c. Item
d. Contact - CORRECT ANSWER a. Masterfile - Drawer
b. Record- Folder
c. Item- Question
d. Contact- Paper
Which of the following pieces of the Chronicles structure represents a single entity in the system, for
example, a single patient, a single provider, or a single medication? - CORRECT ANSWER Record
Which of the following pieces of the Chronicles structure keeps track of the changes in the records data
over time? - CORRECT ANSWER Contact
Which of the following items does not change per contact? - CORRECT ANSWER DOB
, Page up - CORRECT ANSWER Previous Screen (move to the previous menu) or (Exit)
opt - CORRECT ANSWER Return to main menu
= - CORRECT ANSWER Re-open last accessed record
? - CORRECT ANSWER List of all possible records
Shift +F5 - CORRECT ANSWER Help
Item number - CORRECT ANSWER A unique number used to identify the item.
Item Title - CORRECT ANSWER A descriptive title given to each item.
Guarantor - CORRECT ANSWER The financially and legally responsible party. Typically refers to the
patient, or one who is financially responsible for their medical bills, such as parent, guardian, or
employer.
Coverage - CORRECT ANSWER The insurance company, aka the payor, and the details of the benefit
plan information. For example, insurance company Bravo Insurance (payor) offers Bravo Gold (plan) to
insured members. Bravo Gold covers office visits at 80% of the billed amount.
Subscriber - CORRECT ANSWER The person whose name is on the insurance plan
Member - CORRECT ANSWER A person covered on the insurance plan. The subscriber would also be a
member of their own insurance plan.
Three specific Epic records work behind the scenes to ensure patients receive their statement
Patient - CORRECT ANSWER (EPT) records contain patient demographics; patient demographics are not
to be confused with billing demographics, which are stored in the guarantor account.
