CHL Certification Questions With Complete Solutions
Auto Cratic Correct Answers A type of leader who prefers to
make decisions and resolve problems without input from
affected staff members
bench Mark Correct Answers A standard used to compare and
improve a departments own products or services by measuring
them against specific standards
Bottleneck Correct Answers Problem that arises when a work
piles up faster than it could be handled
Bureaucratic Correct Answers Leaders who practice this type
of leadreship place emphasis on the enforcement of policies,
procedures, and rules
Capital Bidget Correct Answers Plan for new and replacement
equipment
Capital Budget Correct Answers This budget is used to plan for
the purchase of expensive items, for example, sterilizer or
automated wahser
Capital Expenditure Correct Answers The cost to acquire or
make improvements to a long temr asset such as building,
property, or equipment
CCU Correct Answers Nursing unit reserved for patients with
intensive nursing needs that requires skilled nursing or constant
care and supoervision
, Chief Nursing Officer (CNO) Correct Answers Supervises
registered nurses and LNA's
CMS (Centers for Medicare and Medicaid Services) Correct
Answers Federal Agency within the U.S Department of health
and human services responsible for medicare, medicaid, states
children's health insurance program, and the health insurance
portability and privacy act
Cost Containment Correct Answers The process of controlling
inefficiencies in consumption, allocation or production of
services that contribute to higher than necessary costs is called
Culture Correct Answers The beliefs, values, and norms shared
by the department personnel that are considered valid and are
passed on to new employees in the department (pge 12)
DashBoard Correct Answers A collection of statistical data
about a central service department's key performance indicators
that indicates the extent to which goals are being attained
Delegation Correct Answers The process of assigning authority
to subordinates to do work that a manager at a higher
organizational level would otherwise do
Emergency Medical Treatment & Labor Act (EMTALA)
Correct Answers A federal act that requires hospitals to provide
emergency treatment to all individuals regardless of their
insurance status or ability to pay
Auto Cratic Correct Answers A type of leader who prefers to
make decisions and resolve problems without input from
affected staff members
bench Mark Correct Answers A standard used to compare and
improve a departments own products or services by measuring
them against specific standards
Bottleneck Correct Answers Problem that arises when a work
piles up faster than it could be handled
Bureaucratic Correct Answers Leaders who practice this type
of leadreship place emphasis on the enforcement of policies,
procedures, and rules
Capital Bidget Correct Answers Plan for new and replacement
equipment
Capital Budget Correct Answers This budget is used to plan for
the purchase of expensive items, for example, sterilizer or
automated wahser
Capital Expenditure Correct Answers The cost to acquire or
make improvements to a long temr asset such as building,
property, or equipment
CCU Correct Answers Nursing unit reserved for patients with
intensive nursing needs that requires skilled nursing or constant
care and supoervision
, Chief Nursing Officer (CNO) Correct Answers Supervises
registered nurses and LNA's
CMS (Centers for Medicare and Medicaid Services) Correct
Answers Federal Agency within the U.S Department of health
and human services responsible for medicare, medicaid, states
children's health insurance program, and the health insurance
portability and privacy act
Cost Containment Correct Answers The process of controlling
inefficiencies in consumption, allocation or production of
services that contribute to higher than necessary costs is called
Culture Correct Answers The beliefs, values, and norms shared
by the department personnel that are considered valid and are
passed on to new employees in the department (pge 12)
DashBoard Correct Answers A collection of statistical data
about a central service department's key performance indicators
that indicates the extent to which goals are being attained
Delegation Correct Answers The process of assigning authority
to subordinates to do work that a manager at a higher
organizational level would otherwise do
Emergency Medical Treatment & Labor Act (EMTALA)
Correct Answers A federal act that requires hospitals to provide
emergency treatment to all individuals regardless of their
insurance status or ability to pay
