7/1/25, 7:18 PM BMGT 301 EXAM 1 UMD
BMGT 301 UMD TEST BANK EXAM 1 \NEWEST VERSION
WITH COMPLETE QUESTIONS AND ACCURATE DETAILED
ANSWERS \VERIFIED ANSWERS \ALREADY GRADED A+
\ACTUAL EXAM 2025-2026
---The Internet has nearly destroyed some industries
and severely threatened others. The Internet has also
created entirely new markets and formed the basis of
thousands of new businesses.
Describe how the Internet has ---The Internet has enabled new products and services,
changed competitive forces new business models, and new industries to rapidly
and competitive advantage. develop.
---Because of the Internet, competitive rivalry has
become much more intense. Internet technology is
based on universal standards that any company can
use,
making it easy for rivals to compete on price alone and
for new competitors to enter the market.
---Because information is available to everyone, the
Internet raises the bargaining power of customers,
who can quickly find the lowest-cost provider on the
Web.
Identify and describe the From highest to lowest, the three levels of the
different levels in a business organizational hierarchy are senior, middle, and
firm and their information operational management.
needs.
need summary information that quickly informs them
Senior managers about the overall performance of the firm, such as
gross sales revenues, sales by product group and
1/16
,7/1/25, 7:04 PM BMGT 1327
region, and overall profitability.
---need more specific information on the results of
specific functional areas and departments of the firm,
such as sales contacts by the sales force, production
Middle managers statistics for specific factories or product lines,
employment levels and costs, and sales revenues for
each month or even each day.
---Knowledge workers, such as engineers, scientists, or
architects, design products or services and create new
knowledge for the firm. They may need access to
external scientific databases or internal databases with
organizational knowledge.
---need transaction-level information, such as the
number of parts in inventory each day or the number
of hours logged on Tuesday by each employee.
Operational managers
---Production or service workers actually produce the product
and deliver the
service. Production workers need access to information
from production machines. Service workers need
access to customer records so they can take orders
and answer questions from customers.
transaction processing at the
operational level decision-
Types of information systems
support systems
management information systems at
the middle level executive support
systems at the senior level.
--- New developments in technology, politics, customer
preferences, and
Explain why environments are regulations happen all the time. In general, when
important for understanding businesses fail, it is often because they failed to respond
a business. adequately to changes in their environments. A firm
must
monitor changes in its environment and share information
with key entities in that environment in order to stay in
business.
External business technology and science; economy, international change, and
politics.
/ 2/16
, 7/1/25, 7:04 PM BMGT 1327
environmental forces include:
Internal business customers, suppliers, stockholders, regulations, and competitors.
environmental forces include:
---Transaction processing systems (TPS) are
computerized systems that perform and record daily
routine transactions necessary in conducting business;
they serve the
Describe the characteristics of organization's operational level. The principal purpose of
transaction processing systems at this level is to answer routine questions
systems (TPS) and the role and to track the flow of transactions through the
they play in a business. organization.
---tasks, resources, and goals are predefined and highly
structured.
---monitor the status of internal operations and the firm's
relationship with its external environment.
---major producers of information for other types of systems.
---are often so central to a business that TPS failure for
a few hours can lead to a firm's demise and perhaps
that of other firms linked to it.
---Middle management needs systems to help
with monitoring, controlling, decision-making,
and administrative activities.
---provide middle managers with reports on the
organization's current performance. This information is
used to monitor and control the business and predict
future performance.
Describe the characteristics
---summarize and report the company's basic operations
of MIS and explain how MIS
using data supplied by TPS. The basic transaction data
differ from TPS and from DSS.
from TPS are compressed and usually presented in
reports that are produced on a regular schedule.
---serve managers primarily interested in weekly, monthly, and
yearly results,
although some MIS enable managers to drill down to
see daily or hourly data if required.
--- provide answers to routine questions that have been
specified in advance and have a predefined procedure
for answering them.
--- generally are not flexible and have little analytical capability.
/ 3/16
BMGT 301 UMD TEST BANK EXAM 1 \NEWEST VERSION
WITH COMPLETE QUESTIONS AND ACCURATE DETAILED
ANSWERS \VERIFIED ANSWERS \ALREADY GRADED A+
\ACTUAL EXAM 2025-2026
---The Internet has nearly destroyed some industries
and severely threatened others. The Internet has also
created entirely new markets and formed the basis of
thousands of new businesses.
Describe how the Internet has ---The Internet has enabled new products and services,
changed competitive forces new business models, and new industries to rapidly
and competitive advantage. develop.
---Because of the Internet, competitive rivalry has
become much more intense. Internet technology is
based on universal standards that any company can
use,
making it easy for rivals to compete on price alone and
for new competitors to enter the market.
---Because information is available to everyone, the
Internet raises the bargaining power of customers,
who can quickly find the lowest-cost provider on the
Web.
Identify and describe the From highest to lowest, the three levels of the
different levels in a business organizational hierarchy are senior, middle, and
firm and their information operational management.
needs.
need summary information that quickly informs them
Senior managers about the overall performance of the firm, such as
gross sales revenues, sales by product group and
1/16
,7/1/25, 7:04 PM BMGT 1327
region, and overall profitability.
---need more specific information on the results of
specific functional areas and departments of the firm,
such as sales contacts by the sales force, production
Middle managers statistics for specific factories or product lines,
employment levels and costs, and sales revenues for
each month or even each day.
---Knowledge workers, such as engineers, scientists, or
architects, design products or services and create new
knowledge for the firm. They may need access to
external scientific databases or internal databases with
organizational knowledge.
---need transaction-level information, such as the
number of parts in inventory each day or the number
of hours logged on Tuesday by each employee.
Operational managers
---Production or service workers actually produce the product
and deliver the
service. Production workers need access to information
from production machines. Service workers need
access to customer records so they can take orders
and answer questions from customers.
transaction processing at the
operational level decision-
Types of information systems
support systems
management information systems at
the middle level executive support
systems at the senior level.
--- New developments in technology, politics, customer
preferences, and
Explain why environments are regulations happen all the time. In general, when
important for understanding businesses fail, it is often because they failed to respond
a business. adequately to changes in their environments. A firm
must
monitor changes in its environment and share information
with key entities in that environment in order to stay in
business.
External business technology and science; economy, international change, and
politics.
/ 2/16
, 7/1/25, 7:04 PM BMGT 1327
environmental forces include:
Internal business customers, suppliers, stockholders, regulations, and competitors.
environmental forces include:
---Transaction processing systems (TPS) are
computerized systems that perform and record daily
routine transactions necessary in conducting business;
they serve the
Describe the characteristics of organization's operational level. The principal purpose of
transaction processing systems at this level is to answer routine questions
systems (TPS) and the role and to track the flow of transactions through the
they play in a business. organization.
---tasks, resources, and goals are predefined and highly
structured.
---monitor the status of internal operations and the firm's
relationship with its external environment.
---major producers of information for other types of systems.
---are often so central to a business that TPS failure for
a few hours can lead to a firm's demise and perhaps
that of other firms linked to it.
---Middle management needs systems to help
with monitoring, controlling, decision-making,
and administrative activities.
---provide middle managers with reports on the
organization's current performance. This information is
used to monitor and control the business and predict
future performance.
Describe the characteristics
---summarize and report the company's basic operations
of MIS and explain how MIS
using data supplied by TPS. The basic transaction data
differ from TPS and from DSS.
from TPS are compressed and usually presented in
reports that are produced on a regular schedule.
---serve managers primarily interested in weekly, monthly, and
yearly results,
although some MIS enable managers to drill down to
see daily or hourly data if required.
--- provide answers to routine questions that have been
specified in advance and have a predefined procedure
for answering them.
--- generally are not flexible and have little analytical capability.
/ 3/16
