FOI Study Guide Test Correctly
Answered.
What is the study of human behavior? - CORRECT ANSWER An attempt to explain how and why humans
function the way we do.
Why is it important for an instructor to observe human behavior? - CORRECT ANSWER Working with the
style of learning the student has benefits both the instructor and student.
Why is it good to learn about personality types of individuals? - CORRECT ANSWER Personality types
influence how one learns, and also influences how one teaches.
Draw and label "Maslow's Hierarchy of Needs". Explain how knowledge of these needs can help an
instructor to teach? - CORRECT ANSWER -Self-Actualization: Vitality, Creativity, Self-Sufficiency,
Authenticity, Playfulness, Meaningfulness
-Self-Esteem
-Love and Belongingness
-Safety and Security
-Physiological Needs: Air, Water, Food, Shelter, Sleep, Sex
What are the characteristics of Theory X individuals? - CORRECT ANSWER ● People have an inherent
dislike for work and will avoid it whenever possible.
● People must be coerced, controlled, directed, or threatened with punishment in order to get them to
achieve the organizational objectives.
● People prefer to be directed, do not want responsibility, and have little or no ambition.
● People seek security above all else.
What are the characteristics of Theory Y individuals? - CORRECT ANSWER ● Work is as natural as play
and rest.
● People will exercise self-direction if they are committed to the objectives.
,● Commitment to objectives is a function of the rewards associated with their achievement.
● People learn to accept and seek responsibility.
● Creativity, Ingenuity, and Imagination are widely distributed I'm on the population. People are capable
of using these abilities to solve an organizational problem.
● People have potential.
List the defense mechanisms and give an example other than the one in the book of each of them. -
CORRECT ANSWER Repression- is the defense mechanism whereby a person places uncomfortable
thoughts into inaccessible areas of the unconscious mind. For example, a student pilot may have
repressed fear of height that inhibits his or her ability to learn how to fly.
Denial- is a refusal to accept external reality because it is too threatening. For example, This student
forgets to do a GUMPS check and the instructor questions him on it after they land. The student
minimizes the incident accepting that they did not do the check but pointing out that nothing bad
happened as a result of the action.
Compensation- is a process of psychologically counterbalancing perceived weaknesses by emphasizing
strength in other areas.
Projection- is when an individual places his or her own unacceptable impulses onto someone else. For
example, a student blames his instructor for his poor flying skills.
Rationalization- is a subconscious technique for justifying actions that otherwise would be unacceptable.
For example, a student does not use the study tools available to him and fails a test claims that he did
not have enough time to prepare for the test.
Reaction- formation is when a person fakes a belief opposite to the true belief because the true belief
causes anxiety. For example, student wants some candy but does not take the candy to cover up the fact
that he wants the candy.
Fantasy- occurs when a student engages in daydreams about how things should be rather than doing
anything about how things are. For example, A student dreams about being a captain but is failing in
school and doesn't do anything about it.
Displacement- results in an unconscious shift of emotion, affect, or desire from the original object to a
more acceptable, less threatening substitute.
What is the most significant student psychological factor affecting flight instruction and why? - CORRECT
ANSWER Anxiety because flying is potentially threatening experience for those who are not accustomed
to flying and the fear of falling is universal in humans.
Describe several normal reactions to stress - CORRECT ANSWER ● Think rationally
, ● Heighten awareness
● Responses are correct and automatic
● Student is fully aware of the situation and deals with it correctly
List several abnormal reactions to stress and what recommended steps an instructor could take to deal
with these situations. - CORRECT ANSWER Extreme over cooperation, painstaking self-control,
inappropriate laughter or singing, Rapid changes in emotions. Severe anger directed toward flight
instructor or service personnel or others.
What are the basic elements of communication? - CORRECT ANSWER Basic elements of communication
are source, symbols, receiver.
What are the barriers to effective communication? Describe each. - CORRECT ANSWER ● Lack of
common experience between the communicator and the receiver is probably the greatest single barrier
to effective communication.
● Confusion between the symbol and the symbolized object results when a word is confused with what
it is meant to represent.
● Abstractions are words that are General rather than specific.
● Interference, or the prevention of a process or activity from being carried out properly, is composed of
factors outside the control of the instructor.
What is interference? - CORRECT ANSWER Interference, or the prevention of a process or activity from
being carried out properly, is composed of factors outside the control of the instructor.
What are the different types of interference? - CORRECT ANSWER Psychological interference,
environmental interference physiological
What is the benefit of role playing? - CORRECT ANSWER ● Can be used to develop greater involvement
with the knowledge that is the focus of the training
● Allows an assessment tool to determine how well a learner understands a topic or task
● Provides an opportunity to practice in a safe environment
● Provides an opportunity to create unique situations that might occur later in real world operations
Answered.
What is the study of human behavior? - CORRECT ANSWER An attempt to explain how and why humans
function the way we do.
Why is it important for an instructor to observe human behavior? - CORRECT ANSWER Working with the
style of learning the student has benefits both the instructor and student.
Why is it good to learn about personality types of individuals? - CORRECT ANSWER Personality types
influence how one learns, and also influences how one teaches.
Draw and label "Maslow's Hierarchy of Needs". Explain how knowledge of these needs can help an
instructor to teach? - CORRECT ANSWER -Self-Actualization: Vitality, Creativity, Self-Sufficiency,
Authenticity, Playfulness, Meaningfulness
-Self-Esteem
-Love and Belongingness
-Safety and Security
-Physiological Needs: Air, Water, Food, Shelter, Sleep, Sex
What are the characteristics of Theory X individuals? - CORRECT ANSWER ● People have an inherent
dislike for work and will avoid it whenever possible.
● People must be coerced, controlled, directed, or threatened with punishment in order to get them to
achieve the organizational objectives.
● People prefer to be directed, do not want responsibility, and have little or no ambition.
● People seek security above all else.
What are the characteristics of Theory Y individuals? - CORRECT ANSWER ● Work is as natural as play
and rest.
● People will exercise self-direction if they are committed to the objectives.
,● Commitment to objectives is a function of the rewards associated with their achievement.
● People learn to accept and seek responsibility.
● Creativity, Ingenuity, and Imagination are widely distributed I'm on the population. People are capable
of using these abilities to solve an organizational problem.
● People have potential.
List the defense mechanisms and give an example other than the one in the book of each of them. -
CORRECT ANSWER Repression- is the defense mechanism whereby a person places uncomfortable
thoughts into inaccessible areas of the unconscious mind. For example, a student pilot may have
repressed fear of height that inhibits his or her ability to learn how to fly.
Denial- is a refusal to accept external reality because it is too threatening. For example, This student
forgets to do a GUMPS check and the instructor questions him on it after they land. The student
minimizes the incident accepting that they did not do the check but pointing out that nothing bad
happened as a result of the action.
Compensation- is a process of psychologically counterbalancing perceived weaknesses by emphasizing
strength in other areas.
Projection- is when an individual places his or her own unacceptable impulses onto someone else. For
example, a student blames his instructor for his poor flying skills.
Rationalization- is a subconscious technique for justifying actions that otherwise would be unacceptable.
For example, a student does not use the study tools available to him and fails a test claims that he did
not have enough time to prepare for the test.
Reaction- formation is when a person fakes a belief opposite to the true belief because the true belief
causes anxiety. For example, student wants some candy but does not take the candy to cover up the fact
that he wants the candy.
Fantasy- occurs when a student engages in daydreams about how things should be rather than doing
anything about how things are. For example, A student dreams about being a captain but is failing in
school and doesn't do anything about it.
Displacement- results in an unconscious shift of emotion, affect, or desire from the original object to a
more acceptable, less threatening substitute.
What is the most significant student psychological factor affecting flight instruction and why? - CORRECT
ANSWER Anxiety because flying is potentially threatening experience for those who are not accustomed
to flying and the fear of falling is universal in humans.
Describe several normal reactions to stress - CORRECT ANSWER ● Think rationally
, ● Heighten awareness
● Responses are correct and automatic
● Student is fully aware of the situation and deals with it correctly
List several abnormal reactions to stress and what recommended steps an instructor could take to deal
with these situations. - CORRECT ANSWER Extreme over cooperation, painstaking self-control,
inappropriate laughter or singing, Rapid changes in emotions. Severe anger directed toward flight
instructor or service personnel or others.
What are the basic elements of communication? - CORRECT ANSWER Basic elements of communication
are source, symbols, receiver.
What are the barriers to effective communication? Describe each. - CORRECT ANSWER ● Lack of
common experience between the communicator and the receiver is probably the greatest single barrier
to effective communication.
● Confusion between the symbol and the symbolized object results when a word is confused with what
it is meant to represent.
● Abstractions are words that are General rather than specific.
● Interference, or the prevention of a process or activity from being carried out properly, is composed of
factors outside the control of the instructor.
What is interference? - CORRECT ANSWER Interference, or the prevention of a process or activity from
being carried out properly, is composed of factors outside the control of the instructor.
What are the different types of interference? - CORRECT ANSWER Psychological interference,
environmental interference physiological
What is the benefit of role playing? - CORRECT ANSWER ● Can be used to develop greater involvement
with the knowledge that is the focus of the training
● Allows an assessment tool to determine how well a learner understands a topic or task
● Provides an opportunity to practice in a safe environment
● Provides an opportunity to create unique situations that might occur later in real world operations
