Nursing 105 Final Week 8- Patient/Workplace Communication:
Nurse/Patient Effective Communication || All Accurately Answered.
Which of the following is an example of verbal communication?
Touching a patients shoulder.
Making eye contact.
Nodding your head.
Writing an email to a co-worker. correct answers Writing an email to a co-worker.
Which of the following is an example of non-verbal communication?
Writing and email to a co-worker.
Asking a fellow nurse for help turning a patient.
Smiling as the patient requests help.
Documenting care given in the patient's chart. correct answers Smiling as the patient requests
help.
Which of the following are examples of non-therapeutic communication? Mark all that apply.
Active Listening
Clarifying
Personal Questions
Confrontation
Sympathy
Asking for Explanations
Sharing Empathy
, Automatic Responses correct answers Personal Questions
Confrontation
Sympathy
Asking for Explanations
Automatic Responses
Non-verbal communication includes all of the following EXCEPT?
Personal Appearance
Posture and Gait
Tone of Voice
Facial Expressions
Eye Contact
Gestures
Sign Language
Territoriality and Personal Space correct answers Tone of Voice
Janice is a 47-year-old woman who is having a surgery to remove a tumor. She tells the nurse
that she is afraid that something will go wrong during surgery. The nurse states, "Everything will
be all right. You'll be fine." What non-therapeutic communication technique has the nurse used?
Changing the subject
Sympathy
Giving approval
False Reassurance correct answers False Reassurance
The nurse is caring a patient who is diabetic. To celebrate a family member's birthday the family
brings cake and ice cream to the hospital. The patient cannot eat these items. The nurse tells to
Nurse/Patient Effective Communication || All Accurately Answered.
Which of the following is an example of verbal communication?
Touching a patients shoulder.
Making eye contact.
Nodding your head.
Writing an email to a co-worker. correct answers Writing an email to a co-worker.
Which of the following is an example of non-verbal communication?
Writing and email to a co-worker.
Asking a fellow nurse for help turning a patient.
Smiling as the patient requests help.
Documenting care given in the patient's chart. correct answers Smiling as the patient requests
help.
Which of the following are examples of non-therapeutic communication? Mark all that apply.
Active Listening
Clarifying
Personal Questions
Confrontation
Sympathy
Asking for Explanations
Sharing Empathy
, Automatic Responses correct answers Personal Questions
Confrontation
Sympathy
Asking for Explanations
Automatic Responses
Non-verbal communication includes all of the following EXCEPT?
Personal Appearance
Posture and Gait
Tone of Voice
Facial Expressions
Eye Contact
Gestures
Sign Language
Territoriality and Personal Space correct answers Tone of Voice
Janice is a 47-year-old woman who is having a surgery to remove a tumor. She tells the nurse
that she is afraid that something will go wrong during surgery. The nurse states, "Everything will
be all right. You'll be fine." What non-therapeutic communication technique has the nurse used?
Changing the subject
Sympathy
Giving approval
False Reassurance correct answers False Reassurance
The nurse is caring a patient who is diabetic. To celebrate a family member's birthday the family
brings cake and ice cream to the hospital. The patient cannot eat these items. The nurse tells to
