HROB 2090 final exam (true/false
solutions) already passed
false - correct answer ✔✔as morale or satisfaction among employees increases in an
organization, overall performance almost always rises t/f
false - correct answer ✔✔when people work together in groups, productivity is (at least) equal
to the sum of individual contributions t/f
false - correct answer ✔✔most individuals do their best work under conditions of high stress t/f
false - correct answer ✔✔specific goals make people nervous, people work better when asked
to do their best t/f
Susan is neglecting her responsibilities -- she doesn't care about the child. consensus is low,
consistency is high, and distinctiveness is low. Therefore, you would likely make an internal
attribution - correct answer ✔✔Susan works in a daycare center. One day her co-worker,
Stewart observes Susan ignoring a crying child. Most employees respond to a crying child
immediately because it is company policy. Stewart recalls that Susan often doesn't abide by
company policies and he recalls seeing Susan respond slowly to crying children in the past.
Which of the following would Stewart likely think?
liaison. - correct answer ✔✔Victor Lee, the production manager with Alpha Electronics, has
lunch with Lisa Alfredo, the marketing manager. The topics of conversation range from personal
family matters to issues of concern in their respective departments at Alpha. According to
Mintzberg, these managers are performing the role of
If we can accurately predict organizational behaviour, then we can explain the reason for the
behaviour. - correct answer ✔✔Which of the following statements is false?
,- The field of organizational behaviour is concerned with the impact of culture on organizations.
- "Organizational behaviour" refers to both the behaviour and attitudes of organizational
members.
- If we can accurately predict organizational behaviour, then we can explain the reason for the
behaviour.
- The field of organizational behaviour is concerned with both formal and informal groups in
organizations.
- The field of organizational behaviour is concerned with determining the most effective
structure for organizations.
the effectiveness of the leadership style depends on what these factors are. - correct answer
✔✔When we say that the effectiveness of a particular leadership style is contingent upon
certain factors we mean that
organizations don't exist without members. - correct answer ✔✔When we say that
organizations are social inventions we mean that
train workers on all of its equipment - correct answer ✔✔If an organization wants to improve its
flexibility, what should it do?
(Being innovative.
Being motivated to join and remain with the organization.
Performing their work in terms of productivity, quality, and service.
Being flexible.)
All of the above are correct. - correct answer ✔✔Organizational survival is often dependent on
how well the organization can adapt. Which of the following behaviours on the part of
individuals is necessary for the organization to survive?
"We pay labourers by the hour and machinists with a piece rate system." - correct answer
✔✔Which statement reflects a recognition of contingencies?
, The legal restrictions pertaining to share ownership in the newly merged company. - correct
answer ✔✔A large Canadian corporation has recently merged with a French company. Which of
the following is least likely to be related to the field of organizational behaviour?
b and c are correct
(she should examine the cause of her turnover problem
she should look to the research to identify potential solutions to turnover) - correct answer
✔✔Jane is an HR manager at an auto manufacturing firm. She is having a problem with
turnover. Jane knows that one of the company's competitors recently implemented a strategy to
reduce turnover, and was successful. Which of the following actions should Jane take if she was
practicing EBM?
Begin with immediate and continuous reinforcement and gradually go to delayed and partial
reinforcement. - correct answer ✔✔To obtain the best compromise between the speed of
acquisition of a desired response and resistance to its extinction, which reinforcement strategy
should be used in training? (In other words, how do we get the fastest learning combined with
the strongest resistance to extinction?)
negative reinforcer - correct answer ✔✔Ron is a sensitive person, and he works very hard so
that his boss doesn't criticize him. Criticism is a(n) __________ of Ron's work.
internal. - correct answer ✔✔Gary Reynolds is the CEO of Reynolds Software Limited. He
attributes his success to careful planning, hard work, and a good business education. In terms of
locus of control, Gary is most likely a(n)
the person is more calm and has highly effective interactions with co-workers and customers. -
correct answer ✔✔Emotional stability helps support positive work performance if
weak situations of loosely defined roles with few rules. - correct answer ✔✔Personality will
have the most impact in which situation?
solutions) already passed
false - correct answer ✔✔as morale or satisfaction among employees increases in an
organization, overall performance almost always rises t/f
false - correct answer ✔✔when people work together in groups, productivity is (at least) equal
to the sum of individual contributions t/f
false - correct answer ✔✔most individuals do their best work under conditions of high stress t/f
false - correct answer ✔✔specific goals make people nervous, people work better when asked
to do their best t/f
Susan is neglecting her responsibilities -- she doesn't care about the child. consensus is low,
consistency is high, and distinctiveness is low. Therefore, you would likely make an internal
attribution - correct answer ✔✔Susan works in a daycare center. One day her co-worker,
Stewart observes Susan ignoring a crying child. Most employees respond to a crying child
immediately because it is company policy. Stewart recalls that Susan often doesn't abide by
company policies and he recalls seeing Susan respond slowly to crying children in the past.
Which of the following would Stewart likely think?
liaison. - correct answer ✔✔Victor Lee, the production manager with Alpha Electronics, has
lunch with Lisa Alfredo, the marketing manager. The topics of conversation range from personal
family matters to issues of concern in their respective departments at Alpha. According to
Mintzberg, these managers are performing the role of
If we can accurately predict organizational behaviour, then we can explain the reason for the
behaviour. - correct answer ✔✔Which of the following statements is false?
,- The field of organizational behaviour is concerned with the impact of culture on organizations.
- "Organizational behaviour" refers to both the behaviour and attitudes of organizational
members.
- If we can accurately predict organizational behaviour, then we can explain the reason for the
behaviour.
- The field of organizational behaviour is concerned with both formal and informal groups in
organizations.
- The field of organizational behaviour is concerned with determining the most effective
structure for organizations.
the effectiveness of the leadership style depends on what these factors are. - correct answer
✔✔When we say that the effectiveness of a particular leadership style is contingent upon
certain factors we mean that
organizations don't exist without members. - correct answer ✔✔When we say that
organizations are social inventions we mean that
train workers on all of its equipment - correct answer ✔✔If an organization wants to improve its
flexibility, what should it do?
(Being innovative.
Being motivated to join and remain with the organization.
Performing their work in terms of productivity, quality, and service.
Being flexible.)
All of the above are correct. - correct answer ✔✔Organizational survival is often dependent on
how well the organization can adapt. Which of the following behaviours on the part of
individuals is necessary for the organization to survive?
"We pay labourers by the hour and machinists with a piece rate system." - correct answer
✔✔Which statement reflects a recognition of contingencies?
, The legal restrictions pertaining to share ownership in the newly merged company. - correct
answer ✔✔A large Canadian corporation has recently merged with a French company. Which of
the following is least likely to be related to the field of organizational behaviour?
b and c are correct
(she should examine the cause of her turnover problem
she should look to the research to identify potential solutions to turnover) - correct answer
✔✔Jane is an HR manager at an auto manufacturing firm. She is having a problem with
turnover. Jane knows that one of the company's competitors recently implemented a strategy to
reduce turnover, and was successful. Which of the following actions should Jane take if she was
practicing EBM?
Begin with immediate and continuous reinforcement and gradually go to delayed and partial
reinforcement. - correct answer ✔✔To obtain the best compromise between the speed of
acquisition of a desired response and resistance to its extinction, which reinforcement strategy
should be used in training? (In other words, how do we get the fastest learning combined with
the strongest resistance to extinction?)
negative reinforcer - correct answer ✔✔Ron is a sensitive person, and he works very hard so
that his boss doesn't criticize him. Criticism is a(n) __________ of Ron's work.
internal. - correct answer ✔✔Gary Reynolds is the CEO of Reynolds Software Limited. He
attributes his success to careful planning, hard work, and a good business education. In terms of
locus of control, Gary is most likely a(n)
the person is more calm and has highly effective interactions with co-workers and customers. -
correct answer ✔✔Emotional stability helps support positive work performance if
weak situations of loosely defined roles with few rules. - correct answer ✔✔Personality will
have the most impact in which situation?
