BUS 381 Midterm - R. Weston questions
well answered passed
Scientific Management (Fredrick Winslow Taylor) - correct answer ✔✔scientifically analyzing
manufacturing processes to reduce costs and compensating employees based on performance.
- Doesn't include employee discretion
- 1911 book
- people are lazy and unmotivated
- concern for production
Human Relations Movement (Elton Mayo) - correct answer ✔✔Belief in the alignment of goals
between employees and their work and its mission.
- concern for people and productivity
- 1930s
Hawthorne Experiments - correct answer ✔✔Western Electric Plant in Chicago led to the belief
that relations between workers and managers and among workers are the main determinants of
efficiency.
- Also concluded that the effect of being watched and receiving special attention could alter a
person's behavior.
- Started with changing the light levels of a work space
Theory X managers - correct answer ✔✔assume that employees are basically lazy and
extrinsically motivated.
Theory Y managers - correct answer ✔✔assume that, under the proper conditions, employees
are intrinsically motivated to work for reasons other than money.
,Evolutionary Phases of HR - correct answer ✔✔Phase 1: early 1900's
- hiring, firing, payroll/benefits
Phase 2: 1930's to 1950's (post depression)
- union liaison, compliance with new laws
- orientation, performance appraisal, employee relations
Phase 3: 1960's to 1980's
- realization that HR could contribute to business outcomes
- outsourcing of many admin functions
- emphasis on contribution and proactive management of people (part of strategic management
model)
Phase 4: 1990's to present
- HR part of top level management
- activist, change steward, talent manager/organizational designer
- enables achievement of organizational strategic objectives
Characteristics of a profession - correct answer ✔✔- common body of knowledge
- performance standards
- ethical practice
- external perception (seen as a professional)
- have a professional org that sets and monitors:
~ code of ethics
~ required training credentials
~ ongoing skill development
~ maintenance of professional competence
,Chartered Professional in Human Resources (CPHR) - correct answer ✔✔- used to be CHPR
- 7 paths
1. Degree: NKE (national knowledge exam) > Degree > 3 yrs HR experience > CPHR Designation
2. Non-Degree: NKE > 8 years HR exp > CPHR
3. Accredited > degree > accredited (degree/diploma in HR) > 3 yrs exp
4. Masters: Masters (approved & in HR) > 3 yrs exp
5. Senior Level: Degree > 10 yrs senior professional HR related experience
6. Transfer: CPHR Equivalent Canadian
7. International: CPHR Equivalent International
3 levels of competencies (9 functional areas of HR Competencies) - correct answer
✔✔Organizational (Macro)
Team Based (Intermediate)
Individual (Micro)
Organizational Competency - correct answer ✔✔1. Workforce planning & talent management
2. Labour & employee relations
3. Total rewards
Team Based Competency - correct answer ✔✔4. Professional practices
5. Organizational effectiveness
6. Labour and employee relations
Individual Competency - correct answer ✔✔7. Learning & development
8. Health, wellness, & safe workplace
9. HR metrics, reporting, & financial management
, Internal Environmental Influences on HRM - correct answer ✔✔Organizational culture
Organizational climate
Management practices
External Environmental Influences on HRM - correct answer ✔✔- Economic conditions
- Labour market issues
- Technology
- Government
- Globalization
- Environmental concerns
External Influences: Economic Conditions - correct answer ✔✔employment levels
productivity levels
growth of the primary, secondary, and tertiary (service) sectors
External Influences: Labour Market Issues - correct answer ✔✔increasing workforce diversity
higher level of education (54% have post secondary)
high level of functional illiteracy (need score of 300 to be employable)
increase in non-standard or contingent workers
generational differences:
- traditionalists (pre-1946)
- baby boomers (1946-1964)
- gen x (1965-1980)
- gen y millennials (1981-1995)
- gen z (1995-present)
well answered passed
Scientific Management (Fredrick Winslow Taylor) - correct answer ✔✔scientifically analyzing
manufacturing processes to reduce costs and compensating employees based on performance.
- Doesn't include employee discretion
- 1911 book
- people are lazy and unmotivated
- concern for production
Human Relations Movement (Elton Mayo) - correct answer ✔✔Belief in the alignment of goals
between employees and their work and its mission.
- concern for people and productivity
- 1930s
Hawthorne Experiments - correct answer ✔✔Western Electric Plant in Chicago led to the belief
that relations between workers and managers and among workers are the main determinants of
efficiency.
- Also concluded that the effect of being watched and receiving special attention could alter a
person's behavior.
- Started with changing the light levels of a work space
Theory X managers - correct answer ✔✔assume that employees are basically lazy and
extrinsically motivated.
Theory Y managers - correct answer ✔✔assume that, under the proper conditions, employees
are intrinsically motivated to work for reasons other than money.
,Evolutionary Phases of HR - correct answer ✔✔Phase 1: early 1900's
- hiring, firing, payroll/benefits
Phase 2: 1930's to 1950's (post depression)
- union liaison, compliance with new laws
- orientation, performance appraisal, employee relations
Phase 3: 1960's to 1980's
- realization that HR could contribute to business outcomes
- outsourcing of many admin functions
- emphasis on contribution and proactive management of people (part of strategic management
model)
Phase 4: 1990's to present
- HR part of top level management
- activist, change steward, talent manager/organizational designer
- enables achievement of organizational strategic objectives
Characteristics of a profession - correct answer ✔✔- common body of knowledge
- performance standards
- ethical practice
- external perception (seen as a professional)
- have a professional org that sets and monitors:
~ code of ethics
~ required training credentials
~ ongoing skill development
~ maintenance of professional competence
,Chartered Professional in Human Resources (CPHR) - correct answer ✔✔- used to be CHPR
- 7 paths
1. Degree: NKE (national knowledge exam) > Degree > 3 yrs HR experience > CPHR Designation
2. Non-Degree: NKE > 8 years HR exp > CPHR
3. Accredited > degree > accredited (degree/diploma in HR) > 3 yrs exp
4. Masters: Masters (approved & in HR) > 3 yrs exp
5. Senior Level: Degree > 10 yrs senior professional HR related experience
6. Transfer: CPHR Equivalent Canadian
7. International: CPHR Equivalent International
3 levels of competencies (9 functional areas of HR Competencies) - correct answer
✔✔Organizational (Macro)
Team Based (Intermediate)
Individual (Micro)
Organizational Competency - correct answer ✔✔1. Workforce planning & talent management
2. Labour & employee relations
3. Total rewards
Team Based Competency - correct answer ✔✔4. Professional practices
5. Organizational effectiveness
6. Labour and employee relations
Individual Competency - correct answer ✔✔7. Learning & development
8. Health, wellness, & safe workplace
9. HR metrics, reporting, & financial management
, Internal Environmental Influences on HRM - correct answer ✔✔Organizational culture
Organizational climate
Management practices
External Environmental Influences on HRM - correct answer ✔✔- Economic conditions
- Labour market issues
- Technology
- Government
- Globalization
- Environmental concerns
External Influences: Economic Conditions - correct answer ✔✔employment levels
productivity levels
growth of the primary, secondary, and tertiary (service) sectors
External Influences: Labour Market Issues - correct answer ✔✔increasing workforce diversity
higher level of education (54% have post secondary)
high level of functional illiteracy (need score of 300 to be employable)
increase in non-standard or contingent workers
generational differences:
- traditionalists (pre-1946)
- baby boomers (1946-1964)
- gen x (1965-1980)
- gen y millennials (1981-1995)
- gen z (1995-present)
