6/21/25, 10:27 PM Illinois CRSS Overview 2025
Illinois CRSS OVERVIEW Test (2025-2026)
(TESTING ACTUAL EXAM QUESTIONS) AND
VERIFIED ANSWERS (MULTIPLE CHOICES) ||A+
GRADED |100% CORRECT!!
_ ____ Concepts and Techniques begins by becoming
comfortable with
discussing suicide. Discussing suicide does not put the
idea into a person's head to end their life. A person
Suicide Prevention Concepts
with the CRSS credential can help by making it
and Techniques
possible to discuss depression and offer support.
Sometimes people exhibit behaviors that may indicate
that they may have suicidal thoughts including giving
away possessions or decreases in self care such as
hygiene, housekeeping or appetite. Openness and
empathy are valuable to a person that is considering suicide.
CRSS professionals
should become familiar with the suicide prevention and
crisis prevention resources in the community.
• If you see someone hitting a person with an object.
• Abuse: If you see marks on a person's body that
do not appear to have been caused by accident.
Indicators of Abuse and/or • Abuse: If a person tells you that he or she has been harmed by
Neglect someone.
• Neglect: If a person appears to be undernourished, is
dressed inappropriately for the weather, or is young
and has been left alone
Working as a CRSS poses both unique opportunities
and potential stressors. There are times when a CRSS
may be put in situations that remind them of traumatic
Identifying and Responding or
Appropriately to Personal triggering events they experienced. In addition, while
Stressors, Triggers, and CRSS professionals are expected to model recovery,
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,6/21/25, 10:27 PM Illinois CRSS Overview 2025
Risk they are not expected to be invincible. In fact,
Indicators modeling recovery involves recognizing one's strengths as well as
their healthy limits.
Having professional boundaries and open communication with
supervisors about
appropriate workloads, potential needs for
accommodations (if necessary), and job satisfaction are
important. A CRSS is responsibly for Identifying and
Responding
Appropriately to ________ ________, ________, and _.
1. Protect consumers of recovery support services
2. Set a professional standard
Purpose of the Code of 3. Increase confidence in the profession
Ethics for CRSS 4. Identify core values which underlie the work performed
Professionals 5. Create accountability among CRSS professionals
6. Establish occupational identity and maturity
These are the 'Seven Steps in _________ ' : -Define the problem
-Identify who is involved
-Identify the ethics relevant to the dilemma
Seven Steps in Ethical -Consider the options
Decision Making -Choose a plan of action
-Evaluate the results of your action
-Document the decision making process including reasoning and
the outcome
What is the immediate problem? Consider the facts of
Define the Problem
the situation. You may find that there is no dilemma, but
rather a lack of information or possible
miscommunication
What people or institutions are involved in the dilemma and who
should be
Identify Who is Involved consulted in its resolution? How might the person
served be involved in any of these steps? Consider any
obligations that you may have to the individuals
involved.
Determine who is your first priority, second priority, etc
Prioritize the ethical standards involved. It is very
Identify the Ethics Relevant to
the Dilemma important in this stage to be aware of the potential for
bias in your judgment
Consider optional plans of action available in resolving
Consider the Options
the issue. Examine the possible positive and
negative consequences for each plan
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,6/21/25, 10:27 PM Illinois CRSS Overview 2025
Choose a Plan of Action In most cases, the person served should have a voice in the plan
of action taken
Determine if reconsideration of the issue is necessary if
Evaluate the Results of your
Action it was not adequately resolved.
Document Document the decision making process, including reasoning and
the outcome
_ _____is a relationship between a person with the CRSS
credential and a person
participating in services that provides an opportunity for the
Mentoring CRSS to model
recovery and share personal skills and experiences that
facilitate recovery. ____________ relationships are
built on trust. These _____ relationships involve
encouragement,
constructive guidance, openness, mutual respect and a
willingness to learn and share.
_ ______ Behaviors: The person with the CRSS credential serves
as a role model
of a wellness focused lifestyle, effective advocacy,
professional responsibility, mentoring and recovery
Role Modeling Behaviors
support. This means that the person with the CRSS
credential consistently serves as an example of how to
live and work effectively in these areas. The person
with the CRSS credential is aware that persons often
learn more from what a person practices than what
they say and acts accordingly. They demonstrate
encouragement, constructive guidance, openness,
mutual trust,
respect, a willingness to learn and share, and a lifestyle
consistent with recovery
________ Learning is the process of learning by observation
and interaction. In ________ learning, modeling comes
Social Learning
before other types of teaching. By demonstrating a
wellness focused lifestyle and the domains of the CRSS
credential, the person with the CRSS credential helps
to create a culture where persons learn about recovery
3/35
, 6/21/25, 10:27 PM Illinois CRSS Overview 2025
The steps of _____ are: 1) The skill or behavior to be taught is first
modeled
by the person with the CRSS credential for the individual.
2) The skill or behavior is explained to the individual
Social Learning
3) The individual is given the opportunity to practice
or demonstrate the skill or behavior.
4) The person with the CRSS credential gives the
individual feedback on their progress toward
achievement
The achievement of _ increases independence, enhances self
Self-Advocacy respect,
advances opportunities for learning from mistakes, and
allows for enriched utilization of support
_ _ Skills are things we do every day to be able to live
independently. A person with
Life Skills the CRSS credential may assist when a person has
obstacles in their life which inhibit their ability to live
independently. They teach and model a full range of
life skills,
from budgeting to personal hygiene to skills useful for
competitive employment
_ _____Principles and Techniques: Every adult has a large set of
valuable life
experiences. They learn by drawing upon these life
experiences and building upon existing skills and
Adult Learning Principles and
Techniques perspectives. When CRSS professionals help individuals
learn, they are not fixing deficits, but assisting
individuals to build upon those strengths. They
recognize each individual's ability, not simply to learn,
but to teach others. In _____
_______, each individual contributes to the learning process is all
about
shared, mutual teaching and learning.
In dependent relationships, one person provides all the
support while the other receives. With independence,
one person does it all without support. In co-
Healthy, Interdependent
dependent relationships, neither person can function without the
Relationships other ________________________________________ ,
_ __________ occur when two people participate in mutual give
and take.
CRSS professionals help persons to build _______,and support
networks in the community.
4/35
Illinois CRSS OVERVIEW Test (2025-2026)
(TESTING ACTUAL EXAM QUESTIONS) AND
VERIFIED ANSWERS (MULTIPLE CHOICES) ||A+
GRADED |100% CORRECT!!
_ ____ Concepts and Techniques begins by becoming
comfortable with
discussing suicide. Discussing suicide does not put the
idea into a person's head to end their life. A person
Suicide Prevention Concepts
with the CRSS credential can help by making it
and Techniques
possible to discuss depression and offer support.
Sometimes people exhibit behaviors that may indicate
that they may have suicidal thoughts including giving
away possessions or decreases in self care such as
hygiene, housekeeping or appetite. Openness and
empathy are valuable to a person that is considering suicide.
CRSS professionals
should become familiar with the suicide prevention and
crisis prevention resources in the community.
• If you see someone hitting a person with an object.
• Abuse: If you see marks on a person's body that
do not appear to have been caused by accident.
Indicators of Abuse and/or • Abuse: If a person tells you that he or she has been harmed by
Neglect someone.
• Neglect: If a person appears to be undernourished, is
dressed inappropriately for the weather, or is young
and has been left alone
Working as a CRSS poses both unique opportunities
and potential stressors. There are times when a CRSS
may be put in situations that remind them of traumatic
Identifying and Responding or
Appropriately to Personal triggering events they experienced. In addition, while
Stressors, Triggers, and CRSS professionals are expected to model recovery,
1/35
,6/21/25, 10:27 PM Illinois CRSS Overview 2025
Risk they are not expected to be invincible. In fact,
Indicators modeling recovery involves recognizing one's strengths as well as
their healthy limits.
Having professional boundaries and open communication with
supervisors about
appropriate workloads, potential needs for
accommodations (if necessary), and job satisfaction are
important. A CRSS is responsibly for Identifying and
Responding
Appropriately to ________ ________, ________, and _.
1. Protect consumers of recovery support services
2. Set a professional standard
Purpose of the Code of 3. Increase confidence in the profession
Ethics for CRSS 4. Identify core values which underlie the work performed
Professionals 5. Create accountability among CRSS professionals
6. Establish occupational identity and maturity
These are the 'Seven Steps in _________ ' : -Define the problem
-Identify who is involved
-Identify the ethics relevant to the dilemma
Seven Steps in Ethical -Consider the options
Decision Making -Choose a plan of action
-Evaluate the results of your action
-Document the decision making process including reasoning and
the outcome
What is the immediate problem? Consider the facts of
Define the Problem
the situation. You may find that there is no dilemma, but
rather a lack of information or possible
miscommunication
What people or institutions are involved in the dilemma and who
should be
Identify Who is Involved consulted in its resolution? How might the person
served be involved in any of these steps? Consider any
obligations that you may have to the individuals
involved.
Determine who is your first priority, second priority, etc
Prioritize the ethical standards involved. It is very
Identify the Ethics Relevant to
the Dilemma important in this stage to be aware of the potential for
bias in your judgment
Consider optional plans of action available in resolving
Consider the Options
the issue. Examine the possible positive and
negative consequences for each plan
2/35
,6/21/25, 10:27 PM Illinois CRSS Overview 2025
Choose a Plan of Action In most cases, the person served should have a voice in the plan
of action taken
Determine if reconsideration of the issue is necessary if
Evaluate the Results of your
Action it was not adequately resolved.
Document Document the decision making process, including reasoning and
the outcome
_ _____is a relationship between a person with the CRSS
credential and a person
participating in services that provides an opportunity for the
Mentoring CRSS to model
recovery and share personal skills and experiences that
facilitate recovery. ____________ relationships are
built on trust. These _____ relationships involve
encouragement,
constructive guidance, openness, mutual respect and a
willingness to learn and share.
_ ______ Behaviors: The person with the CRSS credential serves
as a role model
of a wellness focused lifestyle, effective advocacy,
professional responsibility, mentoring and recovery
Role Modeling Behaviors
support. This means that the person with the CRSS
credential consistently serves as an example of how to
live and work effectively in these areas. The person
with the CRSS credential is aware that persons often
learn more from what a person practices than what
they say and acts accordingly. They demonstrate
encouragement, constructive guidance, openness,
mutual trust,
respect, a willingness to learn and share, and a lifestyle
consistent with recovery
________ Learning is the process of learning by observation
and interaction. In ________ learning, modeling comes
Social Learning
before other types of teaching. By demonstrating a
wellness focused lifestyle and the domains of the CRSS
credential, the person with the CRSS credential helps
to create a culture where persons learn about recovery
3/35
, 6/21/25, 10:27 PM Illinois CRSS Overview 2025
The steps of _____ are: 1) The skill or behavior to be taught is first
modeled
by the person with the CRSS credential for the individual.
2) The skill or behavior is explained to the individual
Social Learning
3) The individual is given the opportunity to practice
or demonstrate the skill or behavior.
4) The person with the CRSS credential gives the
individual feedback on their progress toward
achievement
The achievement of _ increases independence, enhances self
Self-Advocacy respect,
advances opportunities for learning from mistakes, and
allows for enriched utilization of support
_ _ Skills are things we do every day to be able to live
independently. A person with
Life Skills the CRSS credential may assist when a person has
obstacles in their life which inhibit their ability to live
independently. They teach and model a full range of
life skills,
from budgeting to personal hygiene to skills useful for
competitive employment
_ _____Principles and Techniques: Every adult has a large set of
valuable life
experiences. They learn by drawing upon these life
experiences and building upon existing skills and
Adult Learning Principles and
Techniques perspectives. When CRSS professionals help individuals
learn, they are not fixing deficits, but assisting
individuals to build upon those strengths. They
recognize each individual's ability, not simply to learn,
but to teach others. In _____
_______, each individual contributes to the learning process is all
about
shared, mutual teaching and learning.
In dependent relationships, one person provides all the
support while the other receives. With independence,
one person does it all without support. In co-
Healthy, Interdependent
dependent relationships, neither person can function without the
Relationships other ________________________________________ ,
_ __________ occur when two people participate in mutual give
and take.
CRSS professionals help persons to build _______,and support
networks in the community.
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