TEST BANK for The Leadership Experience, 8th Edition by Richard Daft |ALL CHAPTERS|

TEST BANK
The Leadership Experience
RICHARD DAFT
8th Edition

,ÿ$% ÿ

ÿ!"#ÿ
ÿ&'()%*+ÿ,-+(*./ÿ01%ÿ,'*1*2.ÿ341ÿ
5%
ÿ
+1(ÿ67ÿ
ÿ
5%+1(ÿÿ
ÿ
ÿ
89ÿ;<=ÿ>=?@=AB<CDÿDAEF=BBÿCBÿ?GÿCGH>I=GF=ÿA=>?JCEGB<CDÿ?KEGLÿ>=?@=ABÿ?G@ÿHE>>EM=ABÿM<EÿCGJ=G@ÿA=?>ÿF<?GL=Bÿ?G@ÿEIJFEK=Bÿ
J<?JÿA=H>=FJÿJ<=CAÿB<?A=@ÿDIADEB=B9ÿ
ÿÿ ?9ÿÿ;AI=ÿ
ÿÿ N9ÿO ÿ?>B=ÿ
PQRSTUVÿÿÿ ;AI=ÿ
UPXYZQP[TVÿÿÿ ;<=ÿ>=?@=AB<CDÿDAEF=BBÿCBÿ?GÿCGH>I=GF=ÿA=>?JCEGB<CDÿ?KEGLÿ>=?@=ABÿ?G@ÿHE>>EM=ABÿM<EÿCGJ=G@ÿ
A=?>ÿF<?GL=Bÿ?G@ÿEIJFEK=BÿJ<?JÿA=H>=FJÿJ<=CAÿB<?A=@ÿDIADEB=B9ÿ
\ZYQXRVÿÿÿ 8ÿ
]Y^^Y_`[XaVÿÿÿ b?Bcÿ
UT^TUTQ_TRVÿÿÿ D9ÿdÿ
e`TRXYZQÿXa\TVÿÿÿ ;AI=ÿfÿO?>B=ÿ
gPRÿhPUYPi[TRVÿÿÿ O?>B=ÿ
[TPUQYQjÿZikT_XYhTRVÿÿÿ898ÿlÿbmD>?CGÿJ<=ÿHI>>ÿK=?GCGLÿEHÿ>=?@=AB<CDÿ?G@ÿB==ÿJ<=ÿ>=?@=AB<CDÿDEJ=GJC?>ÿCGÿcEIAB=>Hÿ?G@ÿ
EJ<=AB9ÿ
QPXYZQP[ÿRXPQ]PU]RVÿÿÿnGCJ=@ÿoJ?J=Bÿlÿpnoqrstuÿr=H>=FJCv=ÿ;<CGwCGLÿ
RXPXTÿRXPQ]PU]RVÿÿÿ nGCJ=@ÿoJ?J=Bÿlÿxyÿlÿz{o|uÿ}EJCv?JCEGÿ|EGF=DJBÿlÿz{o|uÿbGvCAEGK=GJ?>ÿ{GH>I=GF=ÿ
XZ\Y_RVÿÿÿ 8l8ÿ~<cÿ~=ÿ==@ÿ€=?@=AB<CDÿ
TaSZU]RVÿÿÿ ‚ƒ„„ †‡ˆÿyGEM>=@L=ÿ
ÿ
ÿ




‰9ÿ€=?@=AB<CDÿCBÿ?ÿD=ED>=ÿ?FJCvCJc9ÿ
ÿÿ ?9ÿÿ;AI=ÿ
ÿÿ N9ÿO ÿ?>B=ÿ
PQRSTUVÿÿÿ ;AI=ÿ
UPXYZQP[TVÿÿÿ €=?@=AB<CDÿCBÿ?ÿD=ED>=ÿ?FJCvCJcÿ?G@ÿCBÿ@CBJACFJÿHAEKÿ?@KCGCBJA?JCEGÿD?D=AMEAwÿEAÿD>?GGCGLÿ
?FJCvCJC=B9ÿ
\ZYQXRVÿÿÿ 8ÿ
]Y^^Y_`[XaVÿÿÿ }E@=A?J=ÿ
UT^TUTQ_TRVÿÿÿ D9ÿdÿ
e`TRXYZQÿXa\TVÿÿÿ ;AI=ÿfÿO?>B=ÿ
gPRÿhPUYPi[TRVÿÿÿ O?>B=ÿ
[TPUQYQjÿZikT_XYhTRVÿÿÿ898ÿlÿbmD>?CGÿJ<=ÿHI>>ÿK=?GCGLÿEHÿ>=?@=AB<CDÿ?G@ÿB==ÿJ<=ÿ>=?@=AB<CDÿDEJ=GJC?>ÿCGÿcEIAB=>Hÿ?G@ÿ
EJ<=AB9ÿ
QPXYZQP[ÿRXPQ]PU]RVÿÿÿnGCJ=@ÿoJ?J=Bÿlÿpnoqrstuÿr=H>=FJCv=ÿ;<CGwCGLÿ
RXPXTÿRXPQ]PU]RVÿÿÿ nGCJ=@ÿoJ?J=Bÿlÿxyÿlÿz{o|uÿ€=?@=AB<CDÿqACGFCD>=Bÿ
XZ\Y_RVÿÿÿ 8l8ÿ~<cÿ~=ÿ==@ÿ€=?@=AB<CDÿ
TaSZU]RVÿÿÿ ‚ƒ„„ †‡ˆÿ|EKDA=<=GBCEGÿ
ÿ
ÿ




Š9ÿxÿB<?A=@ÿKCG@B=JÿJ<?JÿA=DA=B=GJBÿ?ÿHIG@?K=GJ?>ÿM?cÿEHÿJ<CGwCGLÿ?NEIJ‹ÿD=AF=CvCGL‹ÿ?G@ÿIG@=ABJ?G@CGLÿJ<=ÿMEA>@ÿCBÿ
F?>>=@ÿ?Gÿ=K=AL=GJÿ>=?@=A9ÿ
012345678ÿ0 6 6 ÿ 456ÿ1 4ÿ3ÿ016 41ÿ ÿÿ
ÿ

,ÿÿ ÿÿ


ÿ
ÿÿ ÿ! ÿ"#ÿ
$%&'()*ÿÿÿ !"#ÿ
)$,-.%$/(*ÿÿÿ 0
1234ÿ2#ÿÿ#5
1ÿ4261#7ÿ757ÿ
8
#67#ÿÿ9
61467"ÿ:;ÿ<9ÿ7526=263ÿ<
7>ÿ
8
?2@263>ÿ61ÿ
61
#761263ÿ75ÿ:<
"1ÿÿ
A.-%,&*ÿÿÿ Bÿ
C-DD-EF/,G*ÿÿÿ H#;ÿ
)(D()(%E(&*ÿÿÿ 8ÿIÿ
JF(&,-.%ÿ,GA(*ÿÿÿ


ÿKÿ!"#ÿ
L$&ÿM$)-$N/(&*ÿÿÿ !"#ÿ
/($)%-%Oÿ.NP(E,-M(&*ÿÿÿBQÿRÿS#?
2ÿ75ÿ92@ÿ9
61467"ÿ7
6#9<
472<6#ÿ9?263ÿTUVWXYZÿ"1
#ÿ61ÿ<
362[72<6#ÿ
%$,-.%$/ÿ&,$%C$)C&*ÿÿÿ\6271ÿ]77#ÿRÿ^\]0_`abÿc<1
7ÿRÿ^\]0_`abÿ_9"?72@ÿ
526=263ÿ
&,$,(ÿ&,$%C$)C&*ÿÿÿ \6271ÿ]77#ÿRÿdeÿRÿSf]gbÿc<72@72<6ÿg<6?87#ÿRÿSf]gbÿH6@2
<6467"ÿf69"
6?ÿ
,.A-E&*ÿÿÿ BRQÿ
5ÿh:ÿ_"27;ÿ9<
ÿi1
#ÿ
j(G'.)C&*ÿÿÿ klUUmYZnÿe6<:"13ÿ
ÿ
ÿ




oÿi1
#ÿ7<1;ÿ4
#7ÿ=8ÿ75263#ÿ

66263ÿ<6ÿÿ#71;>ÿ@6ÿ="ÿ9<
ÿ75ÿ<
362[72<6ÿ7<ÿÿ#
??##9
"ÿ
ÿÿ ÿÿ


ÿ
ÿÿ ÿ! ÿ"#ÿ
$%&'()*ÿÿÿ !"#ÿ
)$,-.%$/(*ÿÿÿ f6ÿ75ÿ8#7>ÿ46;ÿ"1
#ÿ##
41ÿ757ÿ29ÿ75;ÿ?<
"1ÿp
#7ÿ=8ÿ75263#ÿ

66263ÿ<6ÿÿ#71;>ÿ
@6ÿ=">ÿ75ÿ<
362[72<6ÿ:<
"1ÿÿ#
??##9
"ÿ
A.-%,&*ÿÿÿ Bÿ
C-DD-EF/,G*ÿÿÿ H#;ÿ
)(D()(%E(&*ÿÿÿ 8ÿBqÿ
JF(&,-.%ÿ,GA(*ÿÿÿ


ÿKÿ!"#ÿ
L$&ÿM$)-$N/(&*ÿÿÿ !"#ÿ
/($)%-%Oÿ.NP(E,-M(&*ÿÿÿBQÿRÿS#?
2ÿ75ÿ92@ÿ9
61467"ÿ7
6#9<
472<6#ÿ9?263ÿTUVWXYZÿ"1
#ÿ61ÿ<
362[72<6#ÿ
%$,-.%$/ÿ&,$%C$)C&*ÿÿÿ\6271ÿ]77#ÿRÿ^\]0_`abÿ_9"?72@ÿ
526=263ÿ
&,$,(ÿ&,$%C$)C&*ÿÿÿ \6271ÿ]77#ÿRÿdeÿRÿSf]gbÿc<72@72<6ÿg<6?87#ÿRÿSf]gbÿH6@2
<6467"ÿf69"
6?ÿ
,.A-E&*ÿÿÿ BRQÿ
5ÿh:ÿ_"27;ÿ9<
ÿi1
#ÿ
j(G'.)C&*ÿÿÿ klUUmYZnÿg<48
56#2<6ÿ
ÿ
ÿ




rÿdÿ"1
#528ÿ8
26?28"#ÿ1<871ÿ9
<4ÿ75ÿstUVuÿ<9ÿ75ÿvuZTwÿ2#ÿ7=263ÿ8
21ÿ26ÿ;<

ÿ:<
=ÿ
ÿÿ ÿÿ


ÿ
ÿÿ ÿ! ÿ"#ÿ
$%&'()*ÿÿÿ


ÿ
)$,-.%$/(*ÿÿÿ
5ÿg<: <;ÿg<1ÿ<
ÿ75ÿg<1ÿ<9ÿ75ÿx#7ÿ
ÿ#2?ÿ@"
#ÿ757ÿ8
<@211ÿ6ÿ269<
4"ÿ?<1ÿ
<9ÿ?<61
?7ÿ9<
ÿ82<6
#ÿ#77"263ÿ75ÿ:#7
6ÿd4
2?6ÿ9
<672
ÿ5@ÿ6ÿ12#72""1ÿ267<ÿ76ÿ
8
26?28"#ÿ757ÿ4;ÿ#72""ÿÿ88"2?"ÿ7<ÿ"1
#ÿÿ
A.-%,&*ÿÿÿ Bÿ
C-DD-EF/,G*ÿÿÿ H#;ÿ
)(D()(%E(&*ÿÿÿ 8ÿByÿ
JF(&,-.%ÿ,GA(*ÿÿÿ


ÿKÿ!"#ÿ
L$&ÿM$)-$N/(&*ÿÿÿ !"#ÿ
/($)%-%Oÿ.NP(E,-M(&*ÿÿÿBQÿRÿS#?
2ÿ75ÿ92@ÿ9
61467"ÿ7
6#9<
472<6#ÿ9?263ÿTUVWXYZÿ"1
#ÿ61ÿ<
362[72<6#ÿ
012345678ÿ0 6 6 ÿ 456ÿ1 4ÿ3ÿ016 41ÿ ÿÿ
ÿ

, 


ÿ!"! #ÿÿÿ$%&'()ÿ+','(-ÿ.ÿ/$+01234ÿ1(56(7'&8(ÿ9:&%;&%<ÿ
=ÿ!"! #ÿÿÿ $%&'()ÿ+','(-ÿ.ÿ>?ÿ.ÿ@A+B4ÿC(,)(D-:&Eÿ0D&%7&E6(-ÿ

F
G #ÿÿÿ H.Iÿ9:(ÿJ(Kÿ1(,6&'Lÿ5MDÿC(,)(D-ÿ
N=OP
"! #ÿÿÿ QRSSTUVWÿBMXED(:(%-&M%ÿ
ÿ
ÿ




YZÿ@(D,&6()ÿX,%,<(D-ÿ,D(ÿ-[77(--5[6ÿE(ME6(ÿK:Mÿ(\7(66()ÿ&%ÿ,ÿ5[%7'&M%,6ÿ,D(,ÿ,%)ÿK(D(ÿ(\E(7'()ÿ'Mÿ<Mÿ5,D]ÿ^['ÿ':(Lÿ
D(,7:()ÿ,ÿE6,'(,[]ÿK(D(ÿ5&D()]ÿMDÿK(D(ÿ5MD7()ÿ'MÿD('&D(ÿ(,D6LZÿ
ÿÿ ,Zÿÿ9D[(ÿ
ÿÿ ^Zÿ_ÿ,6-(ÿ
 P="#ÿÿÿ 9D[(ÿ
"


=#ÿÿÿ @(D,&6X(%'ÿD(5(D-ÿ'Mÿ,ÿE:(%MX(%M%ÿ&%ÿMD<,%&`,'&M%-ÿ&%ÿK:&7:ÿ,ÿX,%,<(DÿK&':ÿ,%ÿ&XED(--&8(ÿ
'D,7;ÿD(7MD)ÿD(,7:(-ÿ,ÿ7(D',&%ÿ6(8(6ÿ^['ÿ<M(-ÿM55ÿ'D,7;ÿ,%)ÿabcUdÿ,)8,%7(ÿ^(7,[-(ÿM5ÿ,ÿ
X&-X,'7:ÿ^('K((%ÿeM^ÿ%(()-ÿ,%)ÿ':(ÿTbcbfghUVÿE(D-M%,6ÿ-;&66-ÿ,%)ÿi[,6&'&(-Zÿ@(D,&6()ÿ
X,%,<(D-ÿ,D(ÿ-[77(--5[6ÿE(ME6(ÿK:Mÿ(\7(66()ÿ&%ÿ,ÿ5[%7'&M%,6ÿ,D(,ÿ,%)ÿK(D(ÿ(\E(7'()ÿ'Mÿ<Mÿ
5,D]ÿ^['ÿ':(LÿD(,7:()ÿ,ÿE6,'(,[]ÿK(D(ÿ5&D()]ÿMDÿK(D(ÿ5MD7()ÿ'MÿD('&D(ÿ(,D6LZÿ
F

#ÿÿÿ Hÿ
!
jj
Gk
O#ÿÿÿ lM)(D,'(ÿ
"=j="=G= #ÿÿÿ EZÿImÿ
nk= 

ÿOF=#ÿÿÿ 9D[(ÿoÿ_,6-(ÿ
p ÿq"
r
= #ÿÿÿ _,6-(ÿ

="
sÿ
rt=G
q= #ÿÿÿH.mÿ.ÿA)(%'&5Lÿ':(ÿED&X,DLÿD(,-M%-ÿ5MDÿ6(,)(D-:&Eÿ)(D,&6X(%'ÿ,%)ÿ':(ÿ%(KÿE,D,)&<Xÿ-;&66-ÿ':,'ÿ
7,%ÿ:(6EÿLM[ÿ,8M&)ÿ&'Zÿ



ÿ!"! #ÿÿÿ$%&'()ÿ+','(-ÿ.ÿ/$+01234ÿ>%,6L'&7ÿ.ÿ9(7:%M6M<Lÿ
=ÿ!"! #ÿÿÿ $%&'()ÿ+','(-ÿ.ÿ>?ÿ.ÿ@A+B4ÿlM'&8,'&M%ÿBM%7(E'-ÿ.ÿ@A+B4ÿu%8&DM%X(%',6ÿA%56[(%7(ÿ

F
G #ÿÿÿ H.mÿC(,)(D-:&EÿB,%ÿ/(ÿC(,D%()ÿ
N=OP
"! #ÿÿÿ QRSSTUVWÿBMXED(:(%-&M%ÿ
ÿ
ÿ




vZÿ>%ÿ(\,XE6(ÿM5ÿ,ÿC(8(6ÿmÿ6(,)(Dÿ&-ÿ+,'L,ÿJ,)(66,]ÿBu2ÿM5ÿl&7DM-M5']ÿK:Mÿ'D,%-5MDX()ÿ':(ÿShfbcwxbdwScUVÿ6(,)(DÿX&%)-('ÿ
5DMXÿ,ÿyzcS{.&'.bRR|ÿ'Mÿ,ÿyRgbhc.&'.bRR}|ÿ
ÿÿ ,Zÿÿ9D[(ÿ
ÿÿ ^Zÿ_ÿ,6-(ÿ
 P="#ÿÿÿ 9D[(ÿ
"


=#ÿÿÿ +,'L,ÿJ,)(66,]ÿBu2ÿM5ÿl&7DM-M5']ÿK:MÿeM&%()ÿ&%ÿH~~Iÿ,'ÿ':(ÿ,<(ÿM5ÿImÿ,%)ÿK,-ÿD(6,'&8(6Lÿ
[%;%MK%]ÿXM8()ÿ'Mÿ'D,%-5MDXÿl&7DM-M5'ÿ6(,)(D-ÿ5MDXÿ,ÿ;%MK.&'.bRR|ÿ'Mÿ,ÿyRgbhc.&'.bRR|ÿ
X&%)-('Zÿ
F

#ÿÿÿ Hÿ
!
jj
Gk
O#ÿÿÿ lM)(D,'(ÿ
"=j="=G= #ÿÿÿ EZÿHÿ
nk= 

ÿOF=#ÿÿÿ 9D[(ÿoÿ_,6-(ÿ
p ÿq"
r
= #ÿÿÿ _,6-(ÿ

="
sÿ
rt=G
q= #ÿÿÿH.ÿIÿ.ÿ@(-7D&^(ÿ':(ÿ5&8(ÿ5[%),X(%',6ÿ'D,%-5MDX,'&M%-ÿ5,7&%<ÿdS€bUVÿ6(,)(D-ÿ,%)ÿ
MD<,%&`,'&M%-Zÿ



ÿ!"! #ÿÿÿ$%&'()ÿ+','(-ÿ.ÿ/$+01234ÿ>%,6L'&7ÿ.ÿ9(7:%M6M<Lÿ
=ÿ!"! #ÿÿÿ $%&'()ÿ+','(-ÿ.ÿ>?ÿ.ÿ@A+B4ÿlM'&8,'&M%ÿBM%7(E'-ÿ.ÿ@A+B4ÿu%8&DM%X(%',6ÿA%56[(%7(ÿ

F
G #ÿÿÿ H.Iÿ9:(ÿJ(Kÿ1(,6&'Lÿ5MDÿC(,)(D-ÿ
N=OP
"! #ÿÿÿ QRSSTUVWÿ?%MK6()<(ÿ
ÿ
ÿ




012345678ÿ0 6 6 ÿ 456ÿ1 4ÿ3ÿ016 41ÿ ÿÿ
ÿ