BUSN TEST 2 PART 3 QUESTIONS AND ANSWERS
_____ could be used to explain why members of the night shift at a textile mill refuse to fill openings on
the day shift even though most of the people who work at the plant feel day work is preferable to night
work. - CORRECT ANSWER✅✅✅group cohesiveness
American Express is organized into four divisions that cater to business, consumers, travelers, and
investors. American Express uses ______ departmentalization. - CORRECT ANSWER✅✅✅customer
one of the disadvantages of the matrix structure is: - CORRECT ANSWER✅✅✅lack of cohesiveness
____ is the degree to which group members want to stay in the group and tend to resist outside
influences. - CORRECT ANSWER✅✅✅group cohesiveness
the ____ refers to the levels of management within the organization. These levels usually conform to
the shape of a pyramid. - CORRECT ANSWER✅✅✅managerial hierarchy
___ is the degree to which tasks are subdivided into smaller jobs. - CORRECT
ANSWER✅✅✅specialization
Division of labor refers to: - CORRECT ANSWER✅✅✅the process to dividing work into separate jobs
specialization refers to the: - CORRECT ANSWER✅✅✅degree to which tasks are subdivided into
smaller groups
____ is a permanent organization structure that combines functional and product departmentalization. -
CORRECT ANSWER✅✅✅a matrix structure
the disadvantages of group cohesiveness include: - CORRECT ANSWER✅✅✅conflict with other work
groups in the organization
_____ could be used to explain why members of the night shift at a textile mill refuse to fill openings on
the day shift even though most of the people who work at the plant feel day work is preferable to night
work. - CORRECT ANSWER✅✅✅group cohesiveness
American Express is organized into four divisions that cater to business, consumers, travelers, and
investors. American Express uses ______ departmentalization. - CORRECT ANSWER✅✅✅customer
one of the disadvantages of the matrix structure is: - CORRECT ANSWER✅✅✅lack of cohesiveness
____ is the degree to which group members want to stay in the group and tend to resist outside
influences. - CORRECT ANSWER✅✅✅group cohesiveness
the ____ refers to the levels of management within the organization. These levels usually conform to
the shape of a pyramid. - CORRECT ANSWER✅✅✅managerial hierarchy
___ is the degree to which tasks are subdivided into smaller jobs. - CORRECT
ANSWER✅✅✅specialization
Division of labor refers to: - CORRECT ANSWER✅✅✅the process to dividing work into separate jobs
specialization refers to the: - CORRECT ANSWER✅✅✅degree to which tasks are subdivided into
smaller groups
____ is a permanent organization structure that combines functional and product departmentalization. -
CORRECT ANSWER✅✅✅a matrix structure
the disadvantages of group cohesiveness include: - CORRECT ANSWER✅✅✅conflict with other work
groups in the organization
