6/13/25, 1:44 PM WGU D072 Business Fundamentals Practice Test - results
WGU D072 Business PA and OA Fundamentals
Practice Test
Taken by: Wiseman
Score 186/ 186
1. In which of the following decruitment methods does an organization refrain
from filling the openings created by voluntary resignations or normal
retirements of its employees?
attrition
ransfers
layoffs
firing
2. What is the primary characteristic of transactional leadership?
Inspires and motivates through vision
Allows employees to work independently without guidance
Uses rewards and penalties to motivate employees
Encourages employee participation in decision-making
3. In a scenario where a company is facing low employee morale and high
turnover, which leadership style would be most effective in improving the
situation?
Transactional
Autocratic
Laissez-Faire
Transformational
4. If a company decides to implement a new employee wellness program,
which of the following outcomes would best demonstrate its commitment to
,6/13/25, 1:44 PM WGU D072 Business Fundamentals Practice Test - results
social responsibility?
Enhanced product quality
Increased profit margins
Reduction in employee turnover rates
Improved employee health and job satisfaction
5. In which of the following situations would the Equal Employment
Opportunity Commission (EEOC) find that an English-only policy by an
employer is presumptively discriminatory?
When the rules are applied only during business time and not during
breaks.
When the rules are applied for safety purposes.
When the rules are applied to improve communication between
clients and employees.
When the rules are applied at all times.
6. One of the main concepts within transformational leadership is ______
motivation.
compromised
extrinsic
intrinsic
lack of
7. Which culture archetype is characterized by a focus on stability and
structured procedures?
Clan
,6/13/25, 1:44 PM WGU D072 Business Fundamentals Practice Test - results
Market
Adhocracy
Hierarchy
8. In a scenario where a company is struggling to meet its sales targets, which
culture archetype might be most effective in driving performance
improvements?
Hierarchy
Adhocracy
Market
Clan
9. Ken is leading a team to design a new technology that will be used across the
organization. Ken has invited employees to a brainstorming meeting in which
all employees are encouraged to think creatively and outside of the box.
Which of the following Transformational-Transactional Leadership Theory
components is Ken demonstrating?
Individualized Consideration
Idealized Influence
Intellectual Stimulation
Inspirational Motivation
10. What term describes the communication barrier that results from differences
in cultural backgrounds?
Supportive feedback
Cultural misunderstandings
Clear articulation
, 6/13/25, 1:44 PM WGU D072 Business Fundamentals Practice Test - results
Active listening
11. Describe the main characteristics of a Hierarchy culture within the Competing
Values Framework.
A Hierarchy culture emphasizes stability, control, and formalized
processes to ensure efficiency and predictability.
A Hierarchy culture focuses on team collaboration and employee
engagement.
A Hierarchy culture encourages innovation and flexibility in response
to market changes.
A Hierarchy culture prioritizes competition and achieving market
goals.
12. Why did Congress create the Equal Employment Opportunity Commission
(EEOC)?
To protect federal employees who report an agency's misconduct
To create the Federal Trade Commission to investigate illegal trade
practices
To regulate home mortgages, car loans, and credit cards
To initiate training programs for the hard-core unemployed
To investigate complaints of employment discrimination and sue
firms that practice it
13. In the Competing Values Framework, which culture is characterized by a
focus on control and efficiency?
Adhocracy
Clan
WGU D072 Business PA and OA Fundamentals
Practice Test
Taken by: Wiseman
Score 186/ 186
1. In which of the following decruitment methods does an organization refrain
from filling the openings created by voluntary resignations or normal
retirements of its employees?
attrition
ransfers
layoffs
firing
2. What is the primary characteristic of transactional leadership?
Inspires and motivates through vision
Allows employees to work independently without guidance
Uses rewards and penalties to motivate employees
Encourages employee participation in decision-making
3. In a scenario where a company is facing low employee morale and high
turnover, which leadership style would be most effective in improving the
situation?
Transactional
Autocratic
Laissez-Faire
Transformational
4. If a company decides to implement a new employee wellness program,
which of the following outcomes would best demonstrate its commitment to
,6/13/25, 1:44 PM WGU D072 Business Fundamentals Practice Test - results
social responsibility?
Enhanced product quality
Increased profit margins
Reduction in employee turnover rates
Improved employee health and job satisfaction
5. In which of the following situations would the Equal Employment
Opportunity Commission (EEOC) find that an English-only policy by an
employer is presumptively discriminatory?
When the rules are applied only during business time and not during
breaks.
When the rules are applied for safety purposes.
When the rules are applied to improve communication between
clients and employees.
When the rules are applied at all times.
6. One of the main concepts within transformational leadership is ______
motivation.
compromised
extrinsic
intrinsic
lack of
7. Which culture archetype is characterized by a focus on stability and
structured procedures?
Clan
,6/13/25, 1:44 PM WGU D072 Business Fundamentals Practice Test - results
Market
Adhocracy
Hierarchy
8. In a scenario where a company is struggling to meet its sales targets, which
culture archetype might be most effective in driving performance
improvements?
Hierarchy
Adhocracy
Market
Clan
9. Ken is leading a team to design a new technology that will be used across the
organization. Ken has invited employees to a brainstorming meeting in which
all employees are encouraged to think creatively and outside of the box.
Which of the following Transformational-Transactional Leadership Theory
components is Ken demonstrating?
Individualized Consideration
Idealized Influence
Intellectual Stimulation
Inspirational Motivation
10. What term describes the communication barrier that results from differences
in cultural backgrounds?
Supportive feedback
Cultural misunderstandings
Clear articulation
, 6/13/25, 1:44 PM WGU D072 Business Fundamentals Practice Test - results
Active listening
11. Describe the main characteristics of a Hierarchy culture within the Competing
Values Framework.
A Hierarchy culture emphasizes stability, control, and formalized
processes to ensure efficiency and predictability.
A Hierarchy culture focuses on team collaboration and employee
engagement.
A Hierarchy culture encourages innovation and flexibility in response
to market changes.
A Hierarchy culture prioritizes competition and achieving market
goals.
12. Why did Congress create the Equal Employment Opportunity Commission
(EEOC)?
To protect federal employees who report an agency's misconduct
To create the Federal Trade Commission to investigate illegal trade
practices
To regulate home mortgages, car loans, and credit cards
To initiate training programs for the hard-core unemployed
To investigate complaints of employment discrimination and sue
firms that practice it
13. In the Competing Values Framework, which culture is characterized by a
focus on control and efficiency?
Adhocracy
Clan
