Progression: Field Tech V - VI
Conventional 2025
COMPREHENSIVE EXAM
QUESTIONS |FREQUENTLY
TESTED QUESTIONS |RECENTLY
TESTING REAL EXAM
QUESTIONS|VERIFIED
SOLUTIONS (100% CORRECT)
Save
Terms in this set (144)
,Allows Toll free numbers
customer to
offer toll-free
access to
callers call
triggers an
inquiry from the
local telephone
switch to a
large database
which translates
the number into
the actual 10
digit number so
the call can be
routed and
completed
,A virtual Automated attendant
switchboard
operator that
directs
incoming
callers to
appropriate
extension
A process of Automatic call distribution
distributing
numerous
incoming calls
to a specific
group of
terminals callers
are greeted by
an automated
message that
notifies them
they will be
placed on hold
until someone is
available
, Allows Roll over
incoming calls
when faced
with a busy line
to roll to the
next number
until it finds a
line that is
available
Allows multiple Hunting
numbers to act
as a single
group and
incoming calls
will find an
available line
within that
group
Links multiple Conference call
parties into a
single
conversation
Conventional 2025
COMPREHENSIVE EXAM
QUESTIONS |FREQUENTLY
TESTED QUESTIONS |RECENTLY
TESTING REAL EXAM
QUESTIONS|VERIFIED
SOLUTIONS (100% CORRECT)
Save
Terms in this set (144)
,Allows Toll free numbers
customer to
offer toll-free
access to
callers call
triggers an
inquiry from the
local telephone
switch to a
large database
which translates
the number into
the actual 10
digit number so
the call can be
routed and
completed
,A virtual Automated attendant
switchboard
operator that
directs
incoming
callers to
appropriate
extension
A process of Automatic call distribution
distributing
numerous
incoming calls
to a specific
group of
terminals callers
are greeted by
an automated
message that
notifies them
they will be
placed on hold
until someone is
available
, Allows Roll over
incoming calls
when faced
with a busy line
to roll to the
next number
until it finds a
line that is
available
Allows multiple Hunting
numbers to act
as a single
group and
incoming calls
will find an
available line
within that
group
Links multiple Conference call
parties into a
single
conversation
