1
HPRS-3309 final exam review Questions
with Correct Answers for Specific
Exam Mail
To improve health in their community, healthcare
managers and their healthcare organizations (HCOs)
often improve ________?
Ans: Social environment
Healthcare services
Individual behavior
A stakeholder analysis can help managers better
understand
Ans: What is expected of their HCO.
The external environment affecting healthcare
organizations includes ________.
Ans: Competitors
Governments
Economic forces
Pretest - Stuvia US
,2
Compare to the average of all jobs, the number of jobs in
medical and health services management is expected to
grow ______ between 2019 ad 2029.
Ans: more than average
The Institute for Healthcare Improvement advocates for
the Triple Aim that emphasizes three broad goals:
improving the patient's experience of care, improving the
health of populations, and _______.
Ans: reducing per capita cost of healthcare
True or false: As defined by the World Health
Organization, health is the absence of disease or infirmity.
Ans: False
For which reason are hospitals developing continuums of
care?
Ans: To adapt to new payment methods for care.
Pretest - Stuvia US
,3
In order to have the range of services needed to fully
care for a person or population, an HCO may
Ans: provide a continuum of care
The health outcomes of a group of individuals, including
the distribution of outcomes within the group, is known as
Ans: population health
True or false: An HCO must be concerned about
stakeholders because stakeholders have an interest in
what the HCO does.
Ans: True
According to Robert Katz, managers use three basic
types of skills to perform work with things, peoples, and
ideas. Which of the following is not one of the three skills
identified by Katz?
Conceptual skill
Technical skill
Pretest - Stuvia US
, 4
Informational skill
Human skill
Conceptual skill
Ans: Informational skill
The study of individual and group dynamics within an
organizational setting is known as
Ans: organizational behavior
Mayo and the Hawthorne studies in the 1920s and 1930s
led to which of the following approaches in
management?
Ans: Human relationship approach
Which of the following is not a fundamental principle of
bureaucracy?
Ans: Control is based on personal relationships rather
than authority.
Pretest - Stuvia US
HPRS-3309 final exam review Questions
with Correct Answers for Specific
Exam Mail
To improve health in their community, healthcare
managers and their healthcare organizations (HCOs)
often improve ________?
Ans: Social environment
Healthcare services
Individual behavior
A stakeholder analysis can help managers better
understand
Ans: What is expected of their HCO.
The external environment affecting healthcare
organizations includes ________.
Ans: Competitors
Governments
Economic forces
Pretest - Stuvia US
,2
Compare to the average of all jobs, the number of jobs in
medical and health services management is expected to
grow ______ between 2019 ad 2029.
Ans: more than average
The Institute for Healthcare Improvement advocates for
the Triple Aim that emphasizes three broad goals:
improving the patient's experience of care, improving the
health of populations, and _______.
Ans: reducing per capita cost of healthcare
True or false: As defined by the World Health
Organization, health is the absence of disease or infirmity.
Ans: False
For which reason are hospitals developing continuums of
care?
Ans: To adapt to new payment methods for care.
Pretest - Stuvia US
,3
In order to have the range of services needed to fully
care for a person or population, an HCO may
Ans: provide a continuum of care
The health outcomes of a group of individuals, including
the distribution of outcomes within the group, is known as
Ans: population health
True or false: An HCO must be concerned about
stakeholders because stakeholders have an interest in
what the HCO does.
Ans: True
According to Robert Katz, managers use three basic
types of skills to perform work with things, peoples, and
ideas. Which of the following is not one of the three skills
identified by Katz?
Conceptual skill
Technical skill
Pretest - Stuvia US
, 4
Informational skill
Human skill
Conceptual skill
Ans: Informational skill
The study of individual and group dynamics within an
organizational setting is known as
Ans: organizational behavior
Mayo and the Hawthorne studies in the 1920s and 1930s
led to which of the following approaches in
management?
Ans: Human relationship approach
Which of the following is not a fundamental principle of
bureaucracy?
Ans: Control is based on personal relationships rather
than authority.
Pretest - Stuvia US
