CNA chapter 4 exam/ CNA test guide with
complete solution
What should the nursing assistant do first when dealing with a resident with a visual
impairment? - ANS Announce yourself and greet the resident
How can a nursing assistant explain the position of objects to the visually impaired resident? -
ANS Use the face of imaginary clock to explain the position of objects
When speaking with the hearing-impaired resident, whose face should the light be on, the
nursing assistants or the residence? - ANS The nursing assistants
Why do you think that a nursing assistant should not chew gum or cover her mouth was
speaking with the hearing-impaired resident? - ANS It could make it more difficult for the
resident to understand and read her lips
Look at the defense mechanisms listed in learning objective four. Right one example of how I'm
resident could display each defense mechanism listed. - ANS Denial, displacement,
projection, rationalization, repression, regression.
What is the difference between anxiety and fear? - ANS Anxiety is uneasiness opted about a
situation or condition. Fear is a reaction to an actual danger
List for losses that could cause residents to be depressed. - ANS Loss of freedom, loss of
independence, loss of loved ones, loss of pets
Can a person who is depressed simply choose to be well? - ANS No
List five possible causes of anger. - ANS Illness, fear, pain, grief, loneliness
If a resident hits a nursing assistant first is it okay for the nursing assistant to strike back? -
ANS No
What can cause inappropriate sexual behavior? - ANS Illness, dementia, confusion,
medication
What are reasons a resident might exhibit what appears to be inappropriate behavior? - ANS
"
Define "disorientation" and "confusion". - ANS Disorientation: confusion about a person place
or time
, Confusion: the inability to think clearly and logically
Are disorientation and confusion always permit states? - ANS No
Why should a nursing assistant explain procedures and introduce herself to an unconscious
resident? - ANS what is the correct order of the three-step communication process - ANS
sender sends message ,receiver receives message ,receiver provides feedback
which of the following is an example of non verbal communication - ANS pointing to a cookie
types of verbal communication include - ANS writing
which of the following is an example of a barrier to communication - ANS NA uses medical
terminology with the resident
which of the following are ways for the Na to avoid barriers to communication - ANS the na
should ask open-ended questions requires more than a yes or no response
examples of active listening is - ANS na focusing on the resident and providing feedback
which of the following statement is an example of a fact - ANS mrs. silva needs help to get to
the bathroom today
which of the following is an example of an objective information - ANS there are raised red
marks the size of pin Pricks on mr. Jones tourso
why is it important for an NA to consider a residence cultural background when communicating
with him - ANS because cultural background helps determine how people communicate and
help the na communicate better with the resident
what is the proper way for an NA to respond if a resident does not hear her but does not
understand her - ANS the na should speak slowly and clearly
which of the following statement is true of touch - ANS nursing assistants can softly Pat
residents shoulders to communicate caring
positive responses to cultural diversity include - ANS valuing and respecting each person as
an individual
which of the following sentences is not used in making of a observations - ANS taste
what time should the nursing assistants use medical terms and abbreviations - ANS nurses
complete solution
What should the nursing assistant do first when dealing with a resident with a visual
impairment? - ANS Announce yourself and greet the resident
How can a nursing assistant explain the position of objects to the visually impaired resident? -
ANS Use the face of imaginary clock to explain the position of objects
When speaking with the hearing-impaired resident, whose face should the light be on, the
nursing assistants or the residence? - ANS The nursing assistants
Why do you think that a nursing assistant should not chew gum or cover her mouth was
speaking with the hearing-impaired resident? - ANS It could make it more difficult for the
resident to understand and read her lips
Look at the defense mechanisms listed in learning objective four. Right one example of how I'm
resident could display each defense mechanism listed. - ANS Denial, displacement,
projection, rationalization, repression, regression.
What is the difference between anxiety and fear? - ANS Anxiety is uneasiness opted about a
situation or condition. Fear is a reaction to an actual danger
List for losses that could cause residents to be depressed. - ANS Loss of freedom, loss of
independence, loss of loved ones, loss of pets
Can a person who is depressed simply choose to be well? - ANS No
List five possible causes of anger. - ANS Illness, fear, pain, grief, loneliness
If a resident hits a nursing assistant first is it okay for the nursing assistant to strike back? -
ANS No
What can cause inappropriate sexual behavior? - ANS Illness, dementia, confusion,
medication
What are reasons a resident might exhibit what appears to be inappropriate behavior? - ANS
"
Define "disorientation" and "confusion". - ANS Disorientation: confusion about a person place
or time
, Confusion: the inability to think clearly and logically
Are disorientation and confusion always permit states? - ANS No
Why should a nursing assistant explain procedures and introduce herself to an unconscious
resident? - ANS what is the correct order of the three-step communication process - ANS
sender sends message ,receiver receives message ,receiver provides feedback
which of the following is an example of non verbal communication - ANS pointing to a cookie
types of verbal communication include - ANS writing
which of the following is an example of a barrier to communication - ANS NA uses medical
terminology with the resident
which of the following are ways for the Na to avoid barriers to communication - ANS the na
should ask open-ended questions requires more than a yes or no response
examples of active listening is - ANS na focusing on the resident and providing feedback
which of the following statement is an example of a fact - ANS mrs. silva needs help to get to
the bathroom today
which of the following is an example of an objective information - ANS there are raised red
marks the size of pin Pricks on mr. Jones tourso
why is it important for an NA to consider a residence cultural background when communicating
with him - ANS because cultural background helps determine how people communicate and
help the na communicate better with the resident
what is the proper way for an NA to respond if a resident does not hear her but does not
understand her - ANS the na should speak slowly and clearly
which of the following statement is true of touch - ANS nursing assistants can softly Pat
residents shoulders to communicate caring
positive responses to cultural diversity include - ANS valuing and respecting each person as
an individual
which of the following sentences is not used in making of a observations - ANS taste
what time should the nursing assistants use medical terms and abbreviations - ANS nurses
