CCMA EXAM 2025 (NHA)
QUESTIONS AND ANSWERS
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? - ANSWER✔✔-
MITOCHONDIRA
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH
ACTIONS SHOULD MA TAKE? - ANSWER✔✔-MAKE SURE THE PATIENT DOES NOT
LEAN FOWARD DURING THE TEST.
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE &
DIAPHORETIC. WHAT CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT? -
ANSWER✔✔-SYNCOPE
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT &
STATES THAT SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH
FOLLOWING REASONS SHOULD MA DOCUMENT THIS INFORMATION ON THE
PATIENT'S CHART? - ANSWER✔✔-TO PROVE THAT THE OFFICE WAS NOT
NEGLIGENT
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
,WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL
RECORD, A MA REALIZES SHE MADE AN ERROR. WHICH ACTIONS SHOULD MA
TAKE? - ANSWER✔✔-DRAW A LINE THROUGH THE ERROR & INITIAL IT
WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA
RECOGNIZE AS INDICATING THE MEDICAL NECESSITY OF A PROCEDURE? -
ANSWER✔✔-DIAGNOSIS CODE
WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S
UNDERSTANDING OF INSULIN ADMINISTRATION? - ANSWER✔✔-OBSERVE THE
PATIENT AS SHE PERFORMS A SELF-DEMONSTRATION
A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS
SHOULD MA TAKE 1ST? - ANSWER✔✔-COMPILE A LIST OF LOCAL COMMUNITY
AGENCIES
A MA is disposing of the syringe and needle she used to inject a seasonal influenza vaccine Which of
the following actions should the assistant take? - ANSWER✔✔-DROP THE SYRINGE,
NEEDLE FIRST, INTO THE BIOHAZARDS SHARP CONTAINER
A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE
PROVIDER. WHEN INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD
EXPECT TO OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS? -
ANSWER✔✔-SILVERY, SCALY
A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S CHOLECYSTECTOMY.
THE REASON STATED IS "NONCOVERED SERVICES." IF THIS PROCEDURE WAS
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
,DEEMED EMERGENT BY THE PROVIDER. WHICH ACTIONS SHOULD MA TAKE? -
ANSWER✔✔-INSTRUCT THE PATIENT TO CONTACT THE INSURER ABOUT THE
DENIAL OF PAYMENT
WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE
SUPPLIES BEFORE BEGINNING A BLOOD DRAW? - ANSWER✔✔-INSPECT THE
INTEGRITY OF THE NEEDLE'S SEAL
WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING
AN ENTERIC-COATED TABLET? - ANSWER✔✔-SWALLOW THE TABLET WHOLE
WITH GLASS OF WATER
A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT
WHO EXHIBITS MODERATE HEARING LOSS. WHICH ACTION SHOULD MA TAKE? -
ANSWER✔✔-REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-READING
A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS
SCABIES. BESIDES GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE
EQUIPMENT SHOULD THE MA WEAR? - ANSWER✔✔-GOWN
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS &
ALL ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF
SCHEDULING IS THE CLINIC USING? - ANSWER✔✔-CLUSTER SCHEDULING
THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE
INFORMATION ABOOUT HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 3
, EXPLAINING THAT PEDICULOSIS IS WHICH TYPES OF INFECTION? - ANSWER✔✔-
PARASITIC
A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING
TO LEAVE THE OFFICE. THE PROVIDER RECOMMENDS THAT THE PATIENT
PURCHASE AN OVER-THE-COUNTER ANTITUSSIVE, BUT THE PATIENT TELLS THE
MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH OF THE
FOLLOWING RESPONSES SHOULD THE MA MAKE? - ANSWER✔✔-IT IS A
MEDICATION THAT SUPPRESSES THE COUGH REFLEX
WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD
PRESSURE. WHICH INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE
THE CUFF? - ANSWER✔✔-30 mm Hg ABOVE THE RADIAL PULSE CESSATION
A first-time patient is late arriving to the office which of the following should the medical assistant
say first? - ANSWER✔✔-"HELLO. WELCOME TO OUR OFFICE"
A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT.
WHICH ACTION SHOULD MA TAKE? - ANSWER✔✔-CLEANSE THE SITE IN A
CIRCULAR MOTION FROM THE CENTER OUTWARD
A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH
STATEMENTS SHOULD MA MAKE? - ANSWER✔✔-ILL BE COLLECTING A BLOOD
SAMPLE FROM YOU TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM.
A MA is examining the skin on a patient's forearm where the patient reports developing a rash. The
assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 4
QUESTIONS AND ANSWERS
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? - ANSWER✔✔-
MITOCHONDIRA
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH
ACTIONS SHOULD MA TAKE? - ANSWER✔✔-MAKE SURE THE PATIENT DOES NOT
LEAN FOWARD DURING THE TEST.
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE &
DIAPHORETIC. WHAT CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT? -
ANSWER✔✔-SYNCOPE
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT &
STATES THAT SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH
FOLLOWING REASONS SHOULD MA DOCUMENT THIS INFORMATION ON THE
PATIENT'S CHART? - ANSWER✔✔-TO PROVE THAT THE OFFICE WAS NOT
NEGLIGENT
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
,WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL
RECORD, A MA REALIZES SHE MADE AN ERROR. WHICH ACTIONS SHOULD MA
TAKE? - ANSWER✔✔-DRAW A LINE THROUGH THE ERROR & INITIAL IT
WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA
RECOGNIZE AS INDICATING THE MEDICAL NECESSITY OF A PROCEDURE? -
ANSWER✔✔-DIAGNOSIS CODE
WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S
UNDERSTANDING OF INSULIN ADMINISTRATION? - ANSWER✔✔-OBSERVE THE
PATIENT AS SHE PERFORMS A SELF-DEMONSTRATION
A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS
SHOULD MA TAKE 1ST? - ANSWER✔✔-COMPILE A LIST OF LOCAL COMMUNITY
AGENCIES
A MA is disposing of the syringe and needle she used to inject a seasonal influenza vaccine Which of
the following actions should the assistant take? - ANSWER✔✔-DROP THE SYRINGE,
NEEDLE FIRST, INTO THE BIOHAZARDS SHARP CONTAINER
A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE
PROVIDER. WHEN INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD
EXPECT TO OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS? -
ANSWER✔✔-SILVERY, SCALY
A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S CHOLECYSTECTOMY.
THE REASON STATED IS "NONCOVERED SERVICES." IF THIS PROCEDURE WAS
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
,DEEMED EMERGENT BY THE PROVIDER. WHICH ACTIONS SHOULD MA TAKE? -
ANSWER✔✔-INSTRUCT THE PATIENT TO CONTACT THE INSURER ABOUT THE
DENIAL OF PAYMENT
WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE
SUPPLIES BEFORE BEGINNING A BLOOD DRAW? - ANSWER✔✔-INSPECT THE
INTEGRITY OF THE NEEDLE'S SEAL
WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING
AN ENTERIC-COATED TABLET? - ANSWER✔✔-SWALLOW THE TABLET WHOLE
WITH GLASS OF WATER
A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT
WHO EXHIBITS MODERATE HEARING LOSS. WHICH ACTION SHOULD MA TAKE? -
ANSWER✔✔-REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-READING
A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS
SCABIES. BESIDES GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE
EQUIPMENT SHOULD THE MA WEAR? - ANSWER✔✔-GOWN
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS &
ALL ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF
SCHEDULING IS THE CLINIC USING? - ANSWER✔✔-CLUSTER SCHEDULING
THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE
INFORMATION ABOOUT HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 3
, EXPLAINING THAT PEDICULOSIS IS WHICH TYPES OF INFECTION? - ANSWER✔✔-
PARASITIC
A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING
TO LEAVE THE OFFICE. THE PROVIDER RECOMMENDS THAT THE PATIENT
PURCHASE AN OVER-THE-COUNTER ANTITUSSIVE, BUT THE PATIENT TELLS THE
MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH OF THE
FOLLOWING RESPONSES SHOULD THE MA MAKE? - ANSWER✔✔-IT IS A
MEDICATION THAT SUPPRESSES THE COUGH REFLEX
WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD
PRESSURE. WHICH INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE
THE CUFF? - ANSWER✔✔-30 mm Hg ABOVE THE RADIAL PULSE CESSATION
A first-time patient is late arriving to the office which of the following should the medical assistant
say first? - ANSWER✔✔-"HELLO. WELCOME TO OUR OFFICE"
A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT.
WHICH ACTION SHOULD MA TAKE? - ANSWER✔✔-CLEANSE THE SITE IN A
CIRCULAR MOTION FROM THE CENTER OUTWARD
A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH
STATEMENTS SHOULD MA MAKE? - ANSWER✔✔-ILL BE COLLECTING A BLOOD
SAMPLE FROM YOU TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM.
A MA is examining the skin on a patient's forearm where the patient reports developing a rash. The
assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 4
