MGMT 309 Exam 4 || WITH ERROR-FREE ANSWERS.
Psychological Contract correct answers the overall set of expectations held by an individual with
respect to what he or she will contribute to the organization and what the organization will
provide in return (inducements)
Person-Job Fit correct answers extent to which the contributions made by the individual will
match the inducements offered by the organization
Poor Person-Job Fit correct answers -imperfect organizational selection procedures
-change in both people and organization over time
-new technologies require new employee skills
-unique individuals and unique jobs
Individual Differences correct answers personal attributes (physical, pyscohological, or
emotional) that vary from one person to another
Personality correct answers the relatively stable set of psychological and behavioral attributes
that distinguish one person from another
Big Five Personality Traits correct answers -agreeableness
-conscientiousness
-negative emotionality
-extraversion
-openness
-OCEAN or CANOE
Agreeableness correct answers a person's ability to get along with others
,Conscientiousness correct answers -the number of goals on which a person focuses
-best predictor of success across all jobs
Negative Emotionality correct answers the extent to which a person is calm, resilient, and secure
Extraversion correct answers a person's comfort level with relationships
Openness correct answers a person's rigidity of beliefs and range of interests
The Break Up correct answers -example of Big 5
-couple is too different in concientiousness
Myers-Briggs Type Indicator (MBTI) correct answers -popular questionnaire that some
organizations use to assess personality types
-is a useful method for determining communication styles and interaction preferences
Personality Types correct answers -Extraversion vs. Introversion
-Sensing vs. Intuition
-Thinking vs. Feeling
-Judging vs. Perceiving
Locus of Control correct answers the extent to which people believe that their behavior has a real
effect on what happens to them
Internal Locus of Control correct answers individuals who believe they are in control of their
lives/destiny
,External Locus of Control correct answers individuals believe that external forces dictate what
happens to them
Self-Efficacy correct answers -a person's belief about his or her capabilities to perform a task
-high self efficacy individuals believe they can perform well while low self efficacy individuals
doubt their ability to perform
Authoritarianism correct answers the extent to which an individual believes that power and status
differences are appropriate within hierarchical social organizations
Machiavellianism correct answers behavior directed at gaining power and controlling the
behavior of others
Self-Esteem correct answers the extent to which a person believes they are a worthwhile
individual
Risk Propensity correct answers the degree to which an individual is willing to take chances and
make risky decisions
Emotional Intelligence correct answers the extent to which people are self-aware, can manage
their emotions, can motivate themselves, express empathy for others, and possess social skills
Self-Awareness correct answers a person's capacity for being aware of how they are feeling
Managing Emotions correct answers a person's capacity to ensure that feelings do not interfere
with getting things accomplished
Motivating Oneself correct answers a person's ability to remain optimistic in the face of failure
Empathy correct answers -a person's ability to understand how others are feeling
, -best indicator of work well internationally
Social Skill correct answers a person's ability to get along with others
Attitudes correct answers complexes of beliefs and feelings that people have about specific ideas,
situations, or other people
Affective Component correct answers feelings and emotions toward a situation (how we feel)
Cognitive Component correct answers perceived knowledge (why we feel the way we feel)
Intentional Component correct answers expected behavior in a given situation (what we intend to
do about the situation)
Cognitive Dissonance correct answers -the conflict individuals experience among their attitudes
-the affective and cognitive components of the individual's attitude are in conflict with intended
behavior
Job Satisfaction or Dissatisfaction correct answers an attitude that reflects the extent to which an
individual is gratified or fulfilled by his or her work
Job Satisfaction and Work Behaviors correct answers -satisfaction is influenced by personal,
group, and organizational factors
-satisfied employees are absent less often, make positive contributions, and stay with the
organization
-dissatisfied employees are absent more often, may experience stress which disrupts coworkers,
and may be continually looking for another job
-high levels of job satisfaction do not necessarily lead to high job performance
Psychological Contract correct answers the overall set of expectations held by an individual with
respect to what he or she will contribute to the organization and what the organization will
provide in return (inducements)
Person-Job Fit correct answers extent to which the contributions made by the individual will
match the inducements offered by the organization
Poor Person-Job Fit correct answers -imperfect organizational selection procedures
-change in both people and organization over time
-new technologies require new employee skills
-unique individuals and unique jobs
Individual Differences correct answers personal attributes (physical, pyscohological, or
emotional) that vary from one person to another
Personality correct answers the relatively stable set of psychological and behavioral attributes
that distinguish one person from another
Big Five Personality Traits correct answers -agreeableness
-conscientiousness
-negative emotionality
-extraversion
-openness
-OCEAN or CANOE
Agreeableness correct answers a person's ability to get along with others
,Conscientiousness correct answers -the number of goals on which a person focuses
-best predictor of success across all jobs
Negative Emotionality correct answers the extent to which a person is calm, resilient, and secure
Extraversion correct answers a person's comfort level with relationships
Openness correct answers a person's rigidity of beliefs and range of interests
The Break Up correct answers -example of Big 5
-couple is too different in concientiousness
Myers-Briggs Type Indicator (MBTI) correct answers -popular questionnaire that some
organizations use to assess personality types
-is a useful method for determining communication styles and interaction preferences
Personality Types correct answers -Extraversion vs. Introversion
-Sensing vs. Intuition
-Thinking vs. Feeling
-Judging vs. Perceiving
Locus of Control correct answers the extent to which people believe that their behavior has a real
effect on what happens to them
Internal Locus of Control correct answers individuals who believe they are in control of their
lives/destiny
,External Locus of Control correct answers individuals believe that external forces dictate what
happens to them
Self-Efficacy correct answers -a person's belief about his or her capabilities to perform a task
-high self efficacy individuals believe they can perform well while low self efficacy individuals
doubt their ability to perform
Authoritarianism correct answers the extent to which an individual believes that power and status
differences are appropriate within hierarchical social organizations
Machiavellianism correct answers behavior directed at gaining power and controlling the
behavior of others
Self-Esteem correct answers the extent to which a person believes they are a worthwhile
individual
Risk Propensity correct answers the degree to which an individual is willing to take chances and
make risky decisions
Emotional Intelligence correct answers the extent to which people are self-aware, can manage
their emotions, can motivate themselves, express empathy for others, and possess social skills
Self-Awareness correct answers a person's capacity for being aware of how they are feeling
Managing Emotions correct answers a person's capacity to ensure that feelings do not interfere
with getting things accomplished
Motivating Oneself correct answers a person's ability to remain optimistic in the face of failure
Empathy correct answers -a person's ability to understand how others are feeling
, -best indicator of work well internationally
Social Skill correct answers a person's ability to get along with others
Attitudes correct answers complexes of beliefs and feelings that people have about specific ideas,
situations, or other people
Affective Component correct answers feelings and emotions toward a situation (how we feel)
Cognitive Component correct answers perceived knowledge (why we feel the way we feel)
Intentional Component correct answers expected behavior in a given situation (what we intend to
do about the situation)
Cognitive Dissonance correct answers -the conflict individuals experience among their attitudes
-the affective and cognitive components of the individual's attitude are in conflict with intended
behavior
Job Satisfaction or Dissatisfaction correct answers an attitude that reflects the extent to which an
individual is gratified or fulfilled by his or her work
Job Satisfaction and Work Behaviors correct answers -satisfaction is influenced by personal,
group, and organizational factors
-satisfied employees are absent less often, make positive contributions, and stay with the
organization
-dissatisfied employees are absent more often, may experience stress which disrupts coworkers,
and may be continually looking for another job
-high levels of job satisfaction do not necessarily lead to high job performance
