Chapter 3 Project Management: A Case
Study Questions And Answers
A jdifference jbetween joperations jand jprojects jis jthat joperations jend jwhen jtheir jobjectives jhave
jbeen jreached, jwhereas jprojects jdo jnot. j- jAnswer j- j False--
Projects jare jdifferent jfrom joperations jin jthat jthey jend jwhen jtheir jobjectives jhave jbeen jreached jor
jthe jproject jhas jbeen jterminated.
A jproject jmanager's jprimary jrole jis jto jprovide jthe jfunding jfor ja jproject. j- jAnswer j- jFalse
Managing jthe jtriple jconstraint jprimarily jinvolves jmaking jtrade-offs jbetween jresources jand jquality. j-
jAnswer j- jFalse
Managing jthe jtriple jconstraint jinvolves jmaking jtrade-offs jbetween jscope, jtime, jand jcost jgoals jfor ja
jproject. jExperienced jproject jmanagers jknow jthat jone jmust jdecide jwhich jaspect jof jthe jtriple
jconstraint jis jmost jimportant.
A jproject's jstakeholders jconsist jof jits jcustomers, jusers, jand jsuppliers. j- jAnswer j- jTrue
The jimportance jof jstakeholders' jneeds jand jexpectations jis jlimited jto jthe jbeginning jof ja jproject. j-
jAnswer j- jFalse
Stakeholders' jneeds jand jexpectations jare jimportant jin jthe jbeginning jand jthroughout jthe jlife jof ja
jproject. jSuccessful jproject jmanagers jdevelop jgood jrelationships jwith jproject jstakeholders jto
junderstand jand jmeet jtheir jneeds jand jexpectations.
The jprimary jrole jof jproject jstakeholder jmanagement jis jto jensure jthat jthe jproject jwill jsatisfy jthe
jstated jneeds jfor jwhich jit jwas jundertaken. j- jAnswer j - jFalse
,Project jmanagement jknowledge jareas jdescribe jthe jkey jcompetencies jthat jproject jmanagers jmust
jdevelop. jProject jstakeholder jmanagement jincludes jidentifying jand janalyzing jstakeholder jneeds
jwhile jmanaging jand jcontrolling jtheir jengagement jthroughout jthe jlife jof jthe j product.
Project jmanagers jwork jwith jthe jproject jsponsors jto jdefine jsuccess jfor jparticular jprojects. j- jAnswer j-
jTrue
To jbe ja jsuccessful jmanager, jthe jonly jskills jan jIT jproject jmanager jneeds jto jpossess jis jexcellent
jtechnical jskills. j- jAnswer j- jFalse
Project j_____ jmanagement jinvolves jdefining jand jmanaging jall jthe jwork jrequired jto jcomplete jthe
jproject jsuccessfully. j- jAnswer j- jScope
Which jof jthe jfollowing jproject jmanagement jknowledge jareas jprimarily jinvolve jgenerating, jcollecting,
jdisseminating, jand jstoring jproject jinformation? j- jAnswer j- jproject jcommunications jmanagement
Which jof jthe jfollowing jproject jmanagement jknowledge jareas jis jan joverarching jfunction jthat jaffects
jand jis jaffected jby jthe j different jknowledge jareas? j- j Answer j- jProject jintegration jmanagement
In jwhich jof jthe jfollowing jareas jof jmanagement jis jpayback janalysis jmost jlikely jto jbe jused? j- jAnswer
j- jCost
Tools jused jin jcost jmanagement jinclude jpayback janalysis, jearned jvalue jmanagement, jproject
jportfolio jmanagement, jand jcost jestimates jamong jothers.
Which jof jthe jfollowing jis jtrue jof jprogram jmanagers? j- jAnswer j- jThey jprovide jleadership jand
jdirection jfor jproject jmanagers jheading jthe jprojects j within ja jprogram.
A jcritical jpath: j- jAnswer j- jdetermines jthe jearliest jcompletion jdate jof ja jproject.
Which jof jthe jfollowing jprovides jcertification jas ja jProject jManagement jProfessional? j- jAnswer j- jPMI j
,PMI jor jthe jProject jManagement jInstitute jprovides jcertification jas ja jProject jManagement
jProfessional j(PMP). jA jProject jManagement jProfessional j(PMP) jis jsomeone jwho jhas jdocumented
jsufficient jproject jexperience jand jeducation, jagreed j to jfollow jthe jPMI j code jof jprofessional jconduct,
jand jdemonstrated jknowledge jof jproject jmanagement jby jpassing ja j comprehensive jexamination.
Which jof jthe jfollowing jis jtrue jof jlow-end jtools jof jthe jproject jmanagement jsoftware? j- jAnswer j-
jThey jprovide jbasic jproject jmanagement jfeatures.
Enterprise jproject jmanagement jsoftwares jare jalso jknown jas j_____ jtools jof jproject jmanagement
jsoftware. j- jAnswer j- jhigh-end
Using ja jsystems japproach jis jcritical jto jsuccessful jproject jmanagement. j- jAnswer j- jTrue
Project jmanagers jand jtheir jteams jmust jkeep jin jmind jthe jeffects jof jany jproject jon jthe jinterests jand
jneeds jof jthe jentire jsystem jor jorganization jinstead jof jfocusing jon j the jimmediate jconcerns jof jthe
jproject. j- jAnswer j- j True
According jto jthe jsymbolic jframe, jthe jmost jimportant jaspect jof jany jevent jin jan jorganization jis jnot
jwhat jactually jhappened, jbut jwhat jit jmeans. j- jAnswer j- jTrue
The jsymbolic jframe jfocuses jon jsymbols jand jmeanings
An jorganization jthat juses ja jproject jorganizational jstructure jearns jtheir jrevenue jprimarily jfrom
jperforming jprojects jfor jother jgroups junder jcontract. j- jAnswer j- jTrue
A jproject jorganizational jstructure jis jhierarchical, jbut jinstead jof jfunctional jmanagers jor jvice
jpresidents jreporting jto jthe jCEO, jprogram jmanagers jreport jto jthe jCEO. jTheir jstaffs jhave ja jvariety jof
jskills jneeded jto jcomplete jthe jprojects jwithin jtheir jprograms. jAn jorganization jthat juses jthis
jstructure jearns jits jrevenue jprimarily jfrom jperforming jprojects jfor jother jgroups junder jcontract.
Most jpeople jbelieve jthat jthe junderlying jcauses jof jmany jcompanies' jproblems jcan jbe jtraced jto jits
jorganizational jstructure. j- jAnswer j- jFalse
, Organizational jculture jis jvery jpowerful, jand jmany jpeople jbelieve jthe junderlying jcauses jof jmany
jcompanies j' jproblems jare jnot jin jthe j organizational jstructure j or jstaff; jthey jare jin jthe jculture.
Internal jstakeholders jinclude jgroups jaffected jby jthe jproject jsuch jas jgovernment jofficials jor
jconcerned j citizens. j- jAnswer j- jFalse
External jproject jstakeholders jinclude jthe jproject j's jcustomers j(if jthey jare jexternal jto jthe
jorganization), jcompetitors, jsuppliers, jand jother jexternal jgroups jpotentially jinvolved jin jthe jproject
jor jaffected j by jit, jsuch jas jgovernment jofficials jor jconcerned jcitizens.
Standards jand jguidelines jto jfollow jwhen jperforming jproject jmanagement jmust jbe jdevised jby jtop
jmanagement. j- jAnswer j- jTrue
_____ jrefers jto ja jproblem-solving japproach jthat jrequires jdefining jthe jscope jof ja jsystem, jdividing jit
jinto jits jcomponents, jand jthen jidentifying jand jevaluating jits jproblems, jopportunities, j constraints,
jand jneeds. j- jAnswer j- jSystems janalysis
Systems janalysis jis ja jproblem-solving japproach jthat jrequires jdefining jthe jscope jof jthe jsystem,
jdividing jit jinto jcomponents, jand jthen jidentifying jand jevaluating jits jproblems, jopportunities,
jconstraints, jand jneeds.
The j_____ jperspective jon jorganizations jassumes jthat jorganizations jare jcoalitions jcomposed jof
jvaried jindividuals jand jinterest jgroups. j- jAnswer j- jPolitical jframe
In ja j_____ jorganizational jstructure, jpersonnel joften jreport jto jboth ja jfunctional jmanager jand jone jor
jmore jproject jmanagers. j- jAnswer j- jMatrix
A jmatrix jorganizational jstructure jrepresents jthe jmiddle jground jbetween jfunctional jand jproject
jstructures.
Project jmanagers jhave jthe jleast jamount jof jauthority jin ja jpure j_____ jorganizational jstructure. j-
jAnswer j- jfunctional
Study Questions And Answers
A jdifference jbetween joperations jand jprojects jis jthat joperations jend jwhen jtheir jobjectives jhave
jbeen jreached, jwhereas jprojects jdo jnot. j- jAnswer j- j False--
Projects jare jdifferent jfrom joperations jin jthat jthey jend jwhen jtheir jobjectives jhave jbeen jreached jor
jthe jproject jhas jbeen jterminated.
A jproject jmanager's jprimary jrole jis jto jprovide jthe jfunding jfor ja jproject. j- jAnswer j- jFalse
Managing jthe jtriple jconstraint jprimarily jinvolves jmaking jtrade-offs jbetween jresources jand jquality. j-
jAnswer j- jFalse
Managing jthe jtriple jconstraint jinvolves jmaking jtrade-offs jbetween jscope, jtime, jand jcost jgoals jfor ja
jproject. jExperienced jproject jmanagers jknow jthat jone jmust jdecide jwhich jaspect jof jthe jtriple
jconstraint jis jmost jimportant.
A jproject's jstakeholders jconsist jof jits jcustomers, jusers, jand jsuppliers. j- jAnswer j- jTrue
The jimportance jof jstakeholders' jneeds jand jexpectations jis jlimited jto jthe jbeginning jof ja jproject. j-
jAnswer j- jFalse
Stakeholders' jneeds jand jexpectations jare jimportant jin jthe jbeginning jand jthroughout jthe jlife jof ja
jproject. jSuccessful jproject jmanagers jdevelop jgood jrelationships jwith jproject jstakeholders jto
junderstand jand jmeet jtheir jneeds jand jexpectations.
The jprimary jrole jof jproject jstakeholder jmanagement jis jto jensure jthat jthe jproject jwill jsatisfy jthe
jstated jneeds jfor jwhich jit jwas jundertaken. j- jAnswer j - jFalse
,Project jmanagement jknowledge jareas jdescribe jthe jkey jcompetencies jthat jproject jmanagers jmust
jdevelop. jProject jstakeholder jmanagement jincludes jidentifying jand janalyzing jstakeholder jneeds
jwhile jmanaging jand jcontrolling jtheir jengagement jthroughout jthe jlife jof jthe j product.
Project jmanagers jwork jwith jthe jproject jsponsors jto jdefine jsuccess jfor jparticular jprojects. j- jAnswer j-
jTrue
To jbe ja jsuccessful jmanager, jthe jonly jskills jan jIT jproject jmanager jneeds jto jpossess jis jexcellent
jtechnical jskills. j- jAnswer j- jFalse
Project j_____ jmanagement jinvolves jdefining jand jmanaging jall jthe jwork jrequired jto jcomplete jthe
jproject jsuccessfully. j- jAnswer j- jScope
Which jof jthe jfollowing jproject jmanagement jknowledge jareas jprimarily jinvolve jgenerating, jcollecting,
jdisseminating, jand jstoring jproject jinformation? j- jAnswer j- jproject jcommunications jmanagement
Which jof jthe jfollowing jproject jmanagement jknowledge jareas jis jan joverarching jfunction jthat jaffects
jand jis jaffected jby jthe j different jknowledge jareas? j- j Answer j- jProject jintegration jmanagement
In jwhich jof jthe jfollowing jareas jof jmanagement jis jpayback janalysis jmost jlikely jto jbe jused? j- jAnswer
j- jCost
Tools jused jin jcost jmanagement jinclude jpayback janalysis, jearned jvalue jmanagement, jproject
jportfolio jmanagement, jand jcost jestimates jamong jothers.
Which jof jthe jfollowing jis jtrue jof jprogram jmanagers? j- jAnswer j- jThey jprovide jleadership jand
jdirection jfor jproject jmanagers jheading jthe jprojects j within ja jprogram.
A jcritical jpath: j- jAnswer j- jdetermines jthe jearliest jcompletion jdate jof ja jproject.
Which jof jthe jfollowing jprovides jcertification jas ja jProject jManagement jProfessional? j- jAnswer j- jPMI j
,PMI jor jthe jProject jManagement jInstitute jprovides jcertification jas ja jProject jManagement
jProfessional j(PMP). jA jProject jManagement jProfessional j(PMP) jis jsomeone jwho jhas jdocumented
jsufficient jproject jexperience jand jeducation, jagreed j to jfollow jthe jPMI j code jof jprofessional jconduct,
jand jdemonstrated jknowledge jof jproject jmanagement jby jpassing ja j comprehensive jexamination.
Which jof jthe jfollowing jis jtrue jof jlow-end jtools jof jthe jproject jmanagement jsoftware? j- jAnswer j-
jThey jprovide jbasic jproject jmanagement jfeatures.
Enterprise jproject jmanagement jsoftwares jare jalso jknown jas j_____ jtools jof jproject jmanagement
jsoftware. j- jAnswer j- jhigh-end
Using ja jsystems japproach jis jcritical jto jsuccessful jproject jmanagement. j- jAnswer j- jTrue
Project jmanagers jand jtheir jteams jmust jkeep jin jmind jthe jeffects jof jany jproject jon jthe jinterests jand
jneeds jof jthe jentire jsystem jor jorganization jinstead jof jfocusing jon j the jimmediate jconcerns jof jthe
jproject. j- jAnswer j- j True
According jto jthe jsymbolic jframe, jthe jmost jimportant jaspect jof jany jevent jin jan jorganization jis jnot
jwhat jactually jhappened, jbut jwhat jit jmeans. j- jAnswer j- jTrue
The jsymbolic jframe jfocuses jon jsymbols jand jmeanings
An jorganization jthat juses ja jproject jorganizational jstructure jearns jtheir jrevenue jprimarily jfrom
jperforming jprojects jfor jother jgroups junder jcontract. j- jAnswer j- jTrue
A jproject jorganizational jstructure jis jhierarchical, jbut jinstead jof jfunctional jmanagers jor jvice
jpresidents jreporting jto jthe jCEO, jprogram jmanagers jreport jto jthe jCEO. jTheir jstaffs jhave ja jvariety jof
jskills jneeded jto jcomplete jthe jprojects jwithin jtheir jprograms. jAn jorganization jthat juses jthis
jstructure jearns jits jrevenue jprimarily jfrom jperforming jprojects jfor jother jgroups junder jcontract.
Most jpeople jbelieve jthat jthe junderlying jcauses jof jmany jcompanies' jproblems jcan jbe jtraced jto jits
jorganizational jstructure. j- jAnswer j- jFalse
, Organizational jculture jis jvery jpowerful, jand jmany jpeople jbelieve jthe junderlying jcauses jof jmany
jcompanies j' jproblems jare jnot jin jthe j organizational jstructure j or jstaff; jthey jare jin jthe jculture.
Internal jstakeholders jinclude jgroups jaffected jby jthe jproject jsuch jas jgovernment jofficials jor
jconcerned j citizens. j- jAnswer j- jFalse
External jproject jstakeholders jinclude jthe jproject j's jcustomers j(if jthey jare jexternal jto jthe
jorganization), jcompetitors, jsuppliers, jand jother jexternal jgroups jpotentially jinvolved jin jthe jproject
jor jaffected j by jit, jsuch jas jgovernment jofficials jor jconcerned jcitizens.
Standards jand jguidelines jto jfollow jwhen jperforming jproject jmanagement jmust jbe jdevised jby jtop
jmanagement. j- jAnswer j- jTrue
_____ jrefers jto ja jproblem-solving japproach jthat jrequires jdefining jthe jscope jof ja jsystem, jdividing jit
jinto jits jcomponents, jand jthen jidentifying jand jevaluating jits jproblems, jopportunities, j constraints,
jand jneeds. j- jAnswer j- jSystems janalysis
Systems janalysis jis ja jproblem-solving japproach jthat jrequires jdefining jthe jscope jof jthe jsystem,
jdividing jit jinto jcomponents, jand jthen jidentifying jand jevaluating jits jproblems, jopportunities,
jconstraints, jand jneeds.
The j_____ jperspective jon jorganizations jassumes jthat jorganizations jare jcoalitions jcomposed jof
jvaried jindividuals jand jinterest jgroups. j- jAnswer j- jPolitical jframe
In ja j_____ jorganizational jstructure, jpersonnel joften jreport jto jboth ja jfunctional jmanager jand jone jor
jmore jproject jmanagers. j- jAnswer j- jMatrix
A jmatrix jorganizational jstructure jrepresents jthe jmiddle jground jbetween jfunctional jand jproject
jstructures.
Project jmanagers jhave jthe jleast jamount jof jauthority jin ja jpure j_____ jorganizational jstructure. j-
jAnswer j- jfunctional
