ServiceNow Certified System Administration questions and
answers 2024\2025
A map to determine relationships between fields displaying an Import Set to fields in an existing table
- correct answer What is a Transform Map in ServiceNow?
Self-Service
- correct answer What application is available to all users?
Modify the order field
- correct answer How do you change the sort sequence of fields or tasks?
Record List
Form
Tables and Columns
- correct answer In which three places can Tables and Fields be viewed and manipulated?
Click arrow next to breadcrumb in list
- correct answer Where do you change the Smart Filter Condition Builder?
Click List Mechanic gear above check boxes
- correct answer How do you display the slushbucket?
A view
- correct answer What do you call a saved version of a personalized form?
Click on the table name at the top of a list and select filter
- correct answer How do you apply a saved filter?
A Form
- correct answer What displays fields from one record and can be used to edit the record data?
,Light red - required but has a saved value.
Green - Modified field content - need to save.
Red - Required and needs value.
Orange - Read-only
- correct answer What are the field status indicators?
Invalid data or mis-typed word
- correct answer What does a red-dashed line indicate?
Submit
- correct answer What do you click to save changes on a new form and return to the previoiusly viewed
page?
Update
- correct answer What do you click to save changes on an existing record and return to the previously
viewed form?
Right click form header and click save
- correct answer What do you click on to save changes without leaving the form?
Insert or Insert and stay
- correct answer What do you do to save a new record to the db instead of updating the current item?
UI Policy
- correct answer What is a rule that applies to a form to dynamically change form information on the
form itself?
Data Policy (not used much)
- correct answer What enables admins to set mandatory and read-only states for a field?
UI Actions
- correct answer What do you use to put buttons, links and context menu items on forms and lists?
, A Business Rule
- correct answer What is a control that applies permissions, sends notifications and triggers other
processes when a record is displayed, inserted, updated or deleted or when a table is queried?
When accessed through the form
- correct answer Client scripts only apply when?
Globally
- correct answer Business Rules apply when?
When you can use UI policies or Access Control Rules
- correct answer When SHOULDN'T you use client scripts?
onCellEdit
onChange
onLoad
onSubmit
- correct answer Client scripts can be executed in four ways. What are they?
No, but they can be disabled
- correct answer Can plug-ins be removed?
Record list view
Schema map
Tables and Columns module
- correct answer Name three interfaces for viewing and manipulating tables?
Data Dictionary
- correct answer What stores structure and relationship definitions?
Sys_dictionary
sys_documentation
answers 2024\2025
A map to determine relationships between fields displaying an Import Set to fields in an existing table
- correct answer What is a Transform Map in ServiceNow?
Self-Service
- correct answer What application is available to all users?
Modify the order field
- correct answer How do you change the sort sequence of fields or tasks?
Record List
Form
Tables and Columns
- correct answer In which three places can Tables and Fields be viewed and manipulated?
Click arrow next to breadcrumb in list
- correct answer Where do you change the Smart Filter Condition Builder?
Click List Mechanic gear above check boxes
- correct answer How do you display the slushbucket?
A view
- correct answer What do you call a saved version of a personalized form?
Click on the table name at the top of a list and select filter
- correct answer How do you apply a saved filter?
A Form
- correct answer What displays fields from one record and can be used to edit the record data?
,Light red - required but has a saved value.
Green - Modified field content - need to save.
Red - Required and needs value.
Orange - Read-only
- correct answer What are the field status indicators?
Invalid data or mis-typed word
- correct answer What does a red-dashed line indicate?
Submit
- correct answer What do you click to save changes on a new form and return to the previoiusly viewed
page?
Update
- correct answer What do you click to save changes on an existing record and return to the previously
viewed form?
Right click form header and click save
- correct answer What do you click on to save changes without leaving the form?
Insert or Insert and stay
- correct answer What do you do to save a new record to the db instead of updating the current item?
UI Policy
- correct answer What is a rule that applies to a form to dynamically change form information on the
form itself?
Data Policy (not used much)
- correct answer What enables admins to set mandatory and read-only states for a field?
UI Actions
- correct answer What do you use to put buttons, links and context menu items on forms and lists?
, A Business Rule
- correct answer What is a control that applies permissions, sends notifications and triggers other
processes when a record is displayed, inserted, updated or deleted or when a table is queried?
When accessed through the form
- correct answer Client scripts only apply when?
Globally
- correct answer Business Rules apply when?
When you can use UI policies or Access Control Rules
- correct answer When SHOULDN'T you use client scripts?
onCellEdit
onChange
onLoad
onSubmit
- correct answer Client scripts can be executed in four ways. What are they?
No, but they can be disabled
- correct answer Can plug-ins be removed?
Record list view
Schema map
Tables and Columns module
- correct answer Name three interfaces for viewing and manipulating tables?
Data Dictionary
- correct answer What stores structure and relationship definitions?
Sys_dictionary
sys_documentation
