BUSOBA 3230 Exam 1 ACTUAL
UPDATED Exam Questions and CORRECT
Answers
Operations and supply chain management (OSCM) - CORRECT ANSWER - the design,
operation, and improvement of the systems that create and deliver the firm's primary products
and services
process - CORRECT ANSWER - One or more activities that transform inputs into outputs
Efficiency - CORRECT ANSWER - doing something at the lowest possible cost
effectiveness - CORRECT ANSWER - doing the right things to create the most value for
the company
value - CORRECT ANSWER - quality / price
Operations and supply chain strategy - CORRECT ANSWER - concerned with setting
broad policies and plans for using the resources of a firm and must be integrated with corporate
strategy. main focus is operation effectiveness
strategic analysis
initiatives
implementation process
Operations effectiveness - CORRECT ANSWER - performing activities in a manner that
best implements strategic priorities at minimum cost
straddling - CORRECT ANSWER - When a firm seeks to match what a competitor is
doing by adding new features, services, or technologies to existing activities. This often creates
problems if trade-offs need to be made.
, Competitive Priorities - CORRECT ANSWER - cost, quality, delivery speed, flexibility,
changes in volume, new product introduction speed
Order Winners - CORRECT ANSWER - One or more specific marketing-oriented
dimensions that clearly differentiate a product from competing products. eg price, reliability
Order Qualifiers - CORRECT ANSWER - Dimensions used to screen a product or service
as a candidate for purchase.
productivity measures (ratios) - CORRECT ANSWER - productivity = output / input
multifactor measure = output / labor + capital + materials
or output / labor + capital + energy
partial measure = output / labor
or output / capital
or output / materials
or output / energy
sustainability - CORRECT ANSWER - The ability to meet current resource needs without
compromising the ability of future generations to meet their needs.
triple bottom line - CORRECT ANSWER - A business strategy that includes social,
economic, and environmental criteria.
manufacturing strategy - CORRECT ANSWER - emphasizes how a factory's capabilities
could be used strategically to gain advantage over a competing company. manufacturing
tradeoffs among low cost, high quality, high flexiblity
UPDATED Exam Questions and CORRECT
Answers
Operations and supply chain management (OSCM) - CORRECT ANSWER - the design,
operation, and improvement of the systems that create and deliver the firm's primary products
and services
process - CORRECT ANSWER - One or more activities that transform inputs into outputs
Efficiency - CORRECT ANSWER - doing something at the lowest possible cost
effectiveness - CORRECT ANSWER - doing the right things to create the most value for
the company
value - CORRECT ANSWER - quality / price
Operations and supply chain strategy - CORRECT ANSWER - concerned with setting
broad policies and plans for using the resources of a firm and must be integrated with corporate
strategy. main focus is operation effectiveness
strategic analysis
initiatives
implementation process
Operations effectiveness - CORRECT ANSWER - performing activities in a manner that
best implements strategic priorities at minimum cost
straddling - CORRECT ANSWER - When a firm seeks to match what a competitor is
doing by adding new features, services, or technologies to existing activities. This often creates
problems if trade-offs need to be made.
, Competitive Priorities - CORRECT ANSWER - cost, quality, delivery speed, flexibility,
changes in volume, new product introduction speed
Order Winners - CORRECT ANSWER - One or more specific marketing-oriented
dimensions that clearly differentiate a product from competing products. eg price, reliability
Order Qualifiers - CORRECT ANSWER - Dimensions used to screen a product or service
as a candidate for purchase.
productivity measures (ratios) - CORRECT ANSWER - productivity = output / input
multifactor measure = output / labor + capital + materials
or output / labor + capital + energy
partial measure = output / labor
or output / capital
or output / materials
or output / energy
sustainability - CORRECT ANSWER - The ability to meet current resource needs without
compromising the ability of future generations to meet their needs.
triple bottom line - CORRECT ANSWER - A business strategy that includes social,
economic, and environmental criteria.
manufacturing strategy - CORRECT ANSWER - emphasizes how a factory's capabilities
could be used strategically to gain advantage over a competing company. manufacturing
tradeoffs among low cost, high quality, high flexiblity
