Relias - Case Management Assessment A QUESTIONS
WITH DETAILED VERIFIED ANSWERS 2025/2026
(100% CORRECT ANSWERS) /ALREADY GRADED A+
//BRAND NEW!!
(CHAPTER 1) Case Management Definition - Correct Answer---A creative,
collaborative process involving planning assessment, coordination, teaching,
modeling and advocacy that aim to enhance the optimum social functioning of
the client served and positive outcomes for the agency
Types of Agencies that Provide Case Management Services... - Correct Answer---
Child welfare, hospitals, schools, Nursing homes, inpatient or outpatient mental
health, drug and alcohol, vocational services, juvenile detention programs,
homeless shelters, & criminal justice system
Vulnerable populations case managers provide services to... - Correct Answer---
Older adults,
-clients with chronic mental illness,
-clients with physical disabilities,
-LGBTQ+
-clients struggling with substance abuse,
-those who have experienced trauma,
-clients who have been abused or neglected,
-those involved with criminal justice system
Voluntary, non-voluntary, and involuntary clients - Correct Answer--1. Voluntary
-Client comes on their own and asks for help
,2. Non-voluntary
-Client is coming because of pressure to come
EX: child brought by other due to behavior
OR wife tells husband to come or she will leave him
3. Involuntary or Mandated
-Court orders them to participate in program
EX: juvenile delinquency, rehabilitation services
3 Phases of case management:
Assessment, Planning, Implementation - Correct Answer--Assessment:-study of
client and their environment-initial contact is starting point for assessing info.
about client
EX- completing forms, gathering insurance info.
Planning:-determining future service delivery in organized way-what services will
be provided and how they're arranged-provide them with proper evaluations
Implementation:-service plan is carried out and evaluated-monitoring services at
this phase, see effectiveness
Advocacy - Correct Answer---The act or process of representing the interests of
the client and teaching the client to advocate for him/herself
, Continuity of Care - Correct Answer---Delivering uninterrupted care to patient
from the moment they go through intake, to termination
-Maintain relationship with client's family
Client Empowerment - Correct Answer---Respecting clients as individuals, building
on their strengths and interests, moving them towards self-sufficiency
-All individuals regardless of disability, have integrity and worth
Self-Determination - Correct Answer---Allowing clients to chose goals and
interventions
-Includes respect for the client and their need of services
-Clients may need to be taught decision-making or problem-solving skills
(CHAPTER 2) Deinstitutionalization in the 1970s and the impact on Case
Management - Correct Answer---Had positive and negative impacts...
Positive:
-released individuals who were forced to stay in psychiatric institutions
Negatives:
-people were homeless once released, some require isolation for treatment
Social Security Act - Correct Answer---Established SSI programs
-Cash income to low-income person with a disability (or mental illness)
-For children and adults
WITH DETAILED VERIFIED ANSWERS 2025/2026
(100% CORRECT ANSWERS) /ALREADY GRADED A+
//BRAND NEW!!
(CHAPTER 1) Case Management Definition - Correct Answer---A creative,
collaborative process involving planning assessment, coordination, teaching,
modeling and advocacy that aim to enhance the optimum social functioning of
the client served and positive outcomes for the agency
Types of Agencies that Provide Case Management Services... - Correct Answer---
Child welfare, hospitals, schools, Nursing homes, inpatient or outpatient mental
health, drug and alcohol, vocational services, juvenile detention programs,
homeless shelters, & criminal justice system
Vulnerable populations case managers provide services to... - Correct Answer---
Older adults,
-clients with chronic mental illness,
-clients with physical disabilities,
-LGBTQ+
-clients struggling with substance abuse,
-those who have experienced trauma,
-clients who have been abused or neglected,
-those involved with criminal justice system
Voluntary, non-voluntary, and involuntary clients - Correct Answer--1. Voluntary
-Client comes on their own and asks for help
,2. Non-voluntary
-Client is coming because of pressure to come
EX: child brought by other due to behavior
OR wife tells husband to come or she will leave him
3. Involuntary or Mandated
-Court orders them to participate in program
EX: juvenile delinquency, rehabilitation services
3 Phases of case management:
Assessment, Planning, Implementation - Correct Answer--Assessment:-study of
client and their environment-initial contact is starting point for assessing info.
about client
EX- completing forms, gathering insurance info.
Planning:-determining future service delivery in organized way-what services will
be provided and how they're arranged-provide them with proper evaluations
Implementation:-service plan is carried out and evaluated-monitoring services at
this phase, see effectiveness
Advocacy - Correct Answer---The act or process of representing the interests of
the client and teaching the client to advocate for him/herself
, Continuity of Care - Correct Answer---Delivering uninterrupted care to patient
from the moment they go through intake, to termination
-Maintain relationship with client's family
Client Empowerment - Correct Answer---Respecting clients as individuals, building
on their strengths and interests, moving them towards self-sufficiency
-All individuals regardless of disability, have integrity and worth
Self-Determination - Correct Answer---Allowing clients to chose goals and
interventions
-Includes respect for the client and their need of services
-Clients may need to be taught decision-making or problem-solving skills
(CHAPTER 2) Deinstitutionalization in the 1970s and the impact on Case
Management - Correct Answer---Had positive and negative impacts...
Positive:
-released individuals who were forced to stay in psychiatric institutions
Negatives:
-people were homeless once released, some require isolation for treatment
Social Security Act - Correct Answer---Established SSI programs
-Cash income to low-income person with a disability (or mental illness)
-For children and adults
