BPMN EXAM 2 2025 QUESTIONS| WITH
ALREADY SOLVED CORRECTLY
ANSWERS!! | ASSURED SUCCESS
Process Discovery(ch5) - 🧠 ANSWER ✔✔the act of gathering information
about an existing process and organizing it in terms of an "as-is" process
model
Process Discovery - 🧠 ANSWER ✔✔1. Defining the setting: assembling a
team in a company that will be responsible for working on the process.
2. Gathering information: building an understanding of the process (we'll
discuss different discovery methods to acquire information on a process.)
3. Conducting the modeling task: mapping out the process in a systematic
way.
4. Assuring process model quality: make sure that the resulting process
models meet different quality criteria.
Parties Involved - 🧠 ANSWER ✔✔Domain Expert
Process Analyst
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PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Challenges - 🧠 ANSWER ✔✔1. Fragmented Process Knowledge
2. Domain Experts think on Instance Level
3. Knowledge of process modeling is rare
Process Discovery Techniques - 🧠 ANSWER ✔✔1.Evidence-based
Document analysis*
Observation
Process mining
2.Interview-based*
3.Workshop-based
Document Analysis - 🧠 ANSWER ✔✔Documents point to existing roles,
activities and business objects
EX:
Formal documentation in terms of
Website
Organizational chart
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
2
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Internal policies
Glossaries and handbooks
Etc.
Observation - 🧠 ANSWER ✔✔Observe what people do at their workplace
Trace business objects in the course of their life cycle
Inspect the work environment
Process Mining - 🧠 ANSWER ✔✔A.k.a. "automatic process discovery"
Make use of event logs, or data captured by various information systems
Interviews - 🧠 ANSWER ✔✔Semi-structured format
May need to involve many domain experts if process knowledge is
fragmented (it usually is!)
Workshops - 🧠 ANSWER ✔✔Gather all key stakeholders together
One process analyst, multiple domain experts
Participants interact to create shared understanding
Often: software-supported, a model is directly created during the workshop
(separate role)
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
3
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, Model is reference point for discussions
Organizing the Gathered Material - 🧠 ANSWER ✔✔1. Identify the process
boundaries
2. Identify activities and events
3. Identify resources and their handovers
4. Identify the control flow
5. Identify additional elements.
Process Boundaries - 🧠 ANSWER ✔✔How do you name the process of
interest?
Under which condition does the process start?
With which result, or results, does it end?
Quality Assurance - 🧠 ANSWER ✔✔1.Syntactic Quality
2.Semantic Quality
3.Pragmatic Quality
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
4
PRIVACY STATEMENT. ALL RIGHTS RESERVED
ALREADY SOLVED CORRECTLY
ANSWERS!! | ASSURED SUCCESS
Process Discovery(ch5) - 🧠 ANSWER ✔✔the act of gathering information
about an existing process and organizing it in terms of an "as-is" process
model
Process Discovery - 🧠 ANSWER ✔✔1. Defining the setting: assembling a
team in a company that will be responsible for working on the process.
2. Gathering information: building an understanding of the process (we'll
discuss different discovery methods to acquire information on a process.)
3. Conducting the modeling task: mapping out the process in a systematic
way.
4. Assuring process model quality: make sure that the resulting process
models meet different quality criteria.
Parties Involved - 🧠 ANSWER ✔✔Domain Expert
Process Analyst
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
1
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Challenges - 🧠 ANSWER ✔✔1. Fragmented Process Knowledge
2. Domain Experts think on Instance Level
3. Knowledge of process modeling is rare
Process Discovery Techniques - 🧠 ANSWER ✔✔1.Evidence-based
Document analysis*
Observation
Process mining
2.Interview-based*
3.Workshop-based
Document Analysis - 🧠 ANSWER ✔✔Documents point to existing roles,
activities and business objects
EX:
Formal documentation in terms of
Website
Organizational chart
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
2
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Internal policies
Glossaries and handbooks
Etc.
Observation - 🧠 ANSWER ✔✔Observe what people do at their workplace
Trace business objects in the course of their life cycle
Inspect the work environment
Process Mining - 🧠 ANSWER ✔✔A.k.a. "automatic process discovery"
Make use of event logs, or data captured by various information systems
Interviews - 🧠 ANSWER ✔✔Semi-structured format
May need to involve many domain experts if process knowledge is
fragmented (it usually is!)
Workshops - 🧠 ANSWER ✔✔Gather all key stakeholders together
One process analyst, multiple domain experts
Participants interact to create shared understanding
Often: software-supported, a model is directly created during the workshop
(separate role)
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
3
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, Model is reference point for discussions
Organizing the Gathered Material - 🧠 ANSWER ✔✔1. Identify the process
boundaries
2. Identify activities and events
3. Identify resources and their handovers
4. Identify the control flow
5. Identify additional elements.
Process Boundaries - 🧠 ANSWER ✔✔How do you name the process of
interest?
Under which condition does the process start?
With which result, or results, does it end?
Quality Assurance - 🧠 ANSWER ✔✔1.Syntactic Quality
2.Semantic Quality
3.Pragmatic Quality
COPYRIGHT@SARAHROSAPERAL 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
4
PRIVACY STATEMENT. ALL RIGHTS RESERVED
