QUESTIONS!!
What are the five basic requirements for personal and professional health? correct answers
hygiene,rest and relaxation, nutrition and exercise
What are four important personal hygiene habits? correct answers wash your hands, self-
checks, brush and floss your teeth and do not smoke during work hours
What is the best way to ensure you are dressed for success? correct answers visualize how
you would looks and function in them while performing services
What are five ways you can avoid ergonomic-related injuries? correct answers keep your
wrists in a straight or neutral position, use ergonomically designed implements, keep your
back and neck straight , stand on an antifatigue mat, when standing to cut hair, position your
legs hip-width apart, bend your knees slightly and align your pelvic area with your abdomen
What is a rapport ? correct answers establishing a close and empathetic relationship that
fosters agreement and harmony between individuals
What are five desirable qualities for effective client relations? correct answers talking less
and listening more, emotional control, positive approach , good manners , mannerisms
What are the three communication steps that help determine a clients service explanations?
correct answers organize your thoughts, clarify, and repeat
What are four things no to do when it comes to social media ? correct answers use profane
language, participate in or entertain arguments online, post nude or embarrassing
photographs, forward spam
effective communication correct answers the act of successfully sharing information between
two people(or groups of people) so that the information is understood
ergonomics correct answers The science of designing the workplace as well as its equipment
and tools to make specific body movements more comfortable, efficient, and safe.
human relations correct answers the interactions and relationship between two or more people
personal grooming correct answers The process of caring for parts of the body and
maintaining an overall polished look.
personal hygiene correct answers Daily maintenance of cleanliness by practicing good
healthful habits
physical presentation correct answers Your posture, as well as the way you walk and move.
professional image correct answers The impression you project through both your outward
appearance and your conduct in the workplace.