311 Unit 6 Patient Centered Care (Whole)
with verified answers passed
Definitions - correct answer ✔✔•Institute for Healthcare Improvement (IHI)
-Person & Family-Centered Care- Putting the patient and family at the heart of every decision &
empowering them to be genuine partners in their care.
-"What matters to you?"
•Picker Institute
-What do patients want from healthcare providers?
-Eight Principles
•QSEN
- Quality and Safety Education for Nurses
- Recognize the patient or designee as the source of control and full partner in providing
compassionate and coordinated care based on respect for patient's preferences, values, and
needs.
•IOM
-PCC is providing care that is respectful of and responsive to individual patient preferences,
needs, and values and ensuring that patient values guide all clinical decisions.
Patient Centered Care - correct answer ✔✔Recognize the patient or designee as the source of
control and full partner in providing compassionate and coordinated care based on respect for
patient's preferences, values, and needs.
, Family-Centered Care - correct answer ✔✔is an extension of patient-centered care, "widening
the circle of concern to include those persons who are important in a patient's life."
QSEN KSAs for Patient-Centered Care include: - correct answer ✔✔K—Integrate understanding
of multiple dimensions of person-centered care: patient, family, and community preferences
and values; coordination and integration of care; information, communication, and education;
physical comfort and emotional support; involvement of family and friends; and transition and
continuity.
S—Elicit patient values, preferences, and expressed needs as part of the clinical interview,
implementation of care plan, and evaluation of care.
A—Value seeing health care situations "through patients' eyes."
What do patients and families want? - correct answer ✔✔*to know the prognosis
• to talk with the nurse each day
• to know how the patient was being treated
• to know why things were done for the patient
• to be called at home about changes in the patient's condition
• to receive information about the patient daily
• to know exactly what was being done for the patient
with verified answers passed
Definitions - correct answer ✔✔•Institute for Healthcare Improvement (IHI)
-Person & Family-Centered Care- Putting the patient and family at the heart of every decision &
empowering them to be genuine partners in their care.
-"What matters to you?"
•Picker Institute
-What do patients want from healthcare providers?
-Eight Principles
•QSEN
- Quality and Safety Education for Nurses
- Recognize the patient or designee as the source of control and full partner in providing
compassionate and coordinated care based on respect for patient's preferences, values, and
needs.
•IOM
-PCC is providing care that is respectful of and responsive to individual patient preferences,
needs, and values and ensuring that patient values guide all clinical decisions.
Patient Centered Care - correct answer ✔✔Recognize the patient or designee as the source of
control and full partner in providing compassionate and coordinated care based on respect for
patient's preferences, values, and needs.
, Family-Centered Care - correct answer ✔✔is an extension of patient-centered care, "widening
the circle of concern to include those persons who are important in a patient's life."
QSEN KSAs for Patient-Centered Care include: - correct answer ✔✔K—Integrate understanding
of multiple dimensions of person-centered care: patient, family, and community preferences
and values; coordination and integration of care; information, communication, and education;
physical comfort and emotional support; involvement of family and friends; and transition and
continuity.
S—Elicit patient values, preferences, and expressed needs as part of the clinical interview,
implementation of care plan, and evaluation of care.
A—Value seeing health care situations "through patients' eyes."
What do patients and families want? - correct answer ✔✔*to know the prognosis
• to talk with the nurse each day
• to know how the patient was being treated
• to know why things were done for the patient
• to be called at home about changes in the patient's condition
• to receive information about the patient daily
• to know exactly what was being done for the patient
