WGU C232 Study Guide
Study online at https://quizlet.com/_4epgzf
1. What role does the planning func- Strategic and short & medium range planning Align
tion of human resource manage- human resources with strategic mission of organi-
ment play within organizations? zation
2. What role does the staffing func- Recruiting and selection of people with the needed
tion of human resource manage- skills of jobs within the organization
ment play within organizations?
3. What are the types of employee com- Direct and indirect
pensation?
4. What is the role of performance ap- Measure and monitor employee performance
praisals?
5. How does HRM enhance human po- Through training and development
tential?
6. HRM's work on improving the work- Physical and psychological
place environment focuses what two
environments?
7. What must management be aware of Employee rights
in order to maintain effective work
relationships?
8. What impact has globalization had HR policies need international applicability and be
on HR practices? cognizant (and inclusive) of other cultures
9. What are the four implicit HR objec- Improve productivity Improve quality of work life
tives? Ensure legal compliance Foster ethical behavior
10. How can HR managers make a signif- Work organization-processes/distribution organi-
icant contribution toward productiv- zation of work design Work design-contents, meth-
ity improvements? ods, and relationships among jobs
, WGU C232 Study Guide
Study online at https://quizlet.com/_4epgzf
11. How do organizations improve the Greater involvement in work-enjoy more autonomy
quality of work life? How have em- and chance to have input
ployees' attitudes regarding involve-
ment with their work shifted?
12. Why is it important that HR mangers Protect employees, protect organizaiton, and avoid
and personnel be familiar with the liability
laws and regulations?
13. Define the term "moral philosophy." Principles, rules, and values people use when de-
ciding what is right or wrong
14. How can HR professionals create a Create a positive work environment Hiring ethical
culture where ethical behavior is en- individuals Provide ethical training Labeling and
couraged? modeling ethical behavior Creating a well-defined
code of ethics Establishing a open-door policy Pro-
viding an employee assisntance program
15. Define the term "business ethics." Values and principles used to decide whether the
collective behavior of an organization's members is
appropriate
16. What are the six major trends have Increased competition Costs and benefits asso-
been identified as influencing the ciated with HR utilization Productivity changes
work environment? (changes in technology, capital investment, eco-
nomic changes, capital utilization, outsourcing, and
government policies
17. Internal Environment: Define "cul- Organization's value system-identified people's val-
ture" and identify who shapes an or- ues and assumptions about their willingness to
ganization's culture. work, their ethics, and the way they should be treat-
ed
, WGU C232 Study Guide
Study online at https://quizlet.com/_4epgzf
18. Internal Environment: Define tech- Equipment and knowledge used to produce goods
nology. and services
19. Internal Environment: How does Technology can influence how jobs are borken
technology influence an organiza- down and the overall heirarchy--flat versus vertical
tion's structure?
20. Internal Environment: Organization- HR activities
al size is an important factor in deter-
mining ________________.
21. Internal Environment: How does the Strong economy=tight labor market (low unem-
economy influence HR activities? ployment, higher wages, competitive recruitment,
and desire for training)
22. Internal Environment: How does in- Changes in laws (tariff, NAFTA, import/export), for-
ternational competition influence HR eign labor forces, and economic developments
activities? force competitiveness
23. Define the term "SWOT". Strengths, weakness, opportunities, and
threats--strengths and weakness are internal to the
organization and things we can control; opportuni-
ties and threats are external to the organization and
things we cannot control
24. What is the purpose of a SWOT analy- play to strengths, moderate weaknesses, make the
sis? most of opportunities, and manage or eliminate
threats
25. What are the six HR competencies? Provide transformational leadership Collaborate
and resolve strategic challenges within the firm En-
courage real employee invovlement Empower and
Study online at https://quizlet.com/_4epgzf
1. What role does the planning func- Strategic and short & medium range planning Align
tion of human resource manage- human resources with strategic mission of organi-
ment play within organizations? zation
2. What role does the staffing func- Recruiting and selection of people with the needed
tion of human resource manage- skills of jobs within the organization
ment play within organizations?
3. What are the types of employee com- Direct and indirect
pensation?
4. What is the role of performance ap- Measure and monitor employee performance
praisals?
5. How does HRM enhance human po- Through training and development
tential?
6. HRM's work on improving the work- Physical and psychological
place environment focuses what two
environments?
7. What must management be aware of Employee rights
in order to maintain effective work
relationships?
8. What impact has globalization had HR policies need international applicability and be
on HR practices? cognizant (and inclusive) of other cultures
9. What are the four implicit HR objec- Improve productivity Improve quality of work life
tives? Ensure legal compliance Foster ethical behavior
10. How can HR managers make a signif- Work organization-processes/distribution organi-
icant contribution toward productiv- zation of work design Work design-contents, meth-
ity improvements? ods, and relationships among jobs
, WGU C232 Study Guide
Study online at https://quizlet.com/_4epgzf
11. How do organizations improve the Greater involvement in work-enjoy more autonomy
quality of work life? How have em- and chance to have input
ployees' attitudes regarding involve-
ment with their work shifted?
12. Why is it important that HR mangers Protect employees, protect organizaiton, and avoid
and personnel be familiar with the liability
laws and regulations?
13. Define the term "moral philosophy." Principles, rules, and values people use when de-
ciding what is right or wrong
14. How can HR professionals create a Create a positive work environment Hiring ethical
culture where ethical behavior is en- individuals Provide ethical training Labeling and
couraged? modeling ethical behavior Creating a well-defined
code of ethics Establishing a open-door policy Pro-
viding an employee assisntance program
15. Define the term "business ethics." Values and principles used to decide whether the
collective behavior of an organization's members is
appropriate
16. What are the six major trends have Increased competition Costs and benefits asso-
been identified as influencing the ciated with HR utilization Productivity changes
work environment? (changes in technology, capital investment, eco-
nomic changes, capital utilization, outsourcing, and
government policies
17. Internal Environment: Define "cul- Organization's value system-identified people's val-
ture" and identify who shapes an or- ues and assumptions about their willingness to
ganization's culture. work, their ethics, and the way they should be treat-
ed
, WGU C232 Study Guide
Study online at https://quizlet.com/_4epgzf
18. Internal Environment: Define tech- Equipment and knowledge used to produce goods
nology. and services
19. Internal Environment: How does Technology can influence how jobs are borken
technology influence an organiza- down and the overall heirarchy--flat versus vertical
tion's structure?
20. Internal Environment: Organization- HR activities
al size is an important factor in deter-
mining ________________.
21. Internal Environment: How does the Strong economy=tight labor market (low unem-
economy influence HR activities? ployment, higher wages, competitive recruitment,
and desire for training)
22. Internal Environment: How does in- Changes in laws (tariff, NAFTA, import/export), for-
ternational competition influence HR eign labor forces, and economic developments
activities? force competitiveness
23. Define the term "SWOT". Strengths, weakness, opportunities, and
threats--strengths and weakness are internal to the
organization and things we can control; opportuni-
ties and threats are external to the organization and
things we cannot control
24. What is the purpose of a SWOT analy- play to strengths, moderate weaknesses, make the
sis? most of opportunities, and manage or eliminate
threats
25. What are the six HR competencies? Provide transformational leadership Collaborate
and resolve strategic challenges within the firm En-
courage real employee invovlement Empower and
