Dell Client Foundations Study Guide
Questions with Correct Answers
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode? The
systemboard jumper is at SERVICE_MODE state
BIOS Recovery 2 from Hard Drive option can be disabled in ______. BIOS
T/F: Discrete Graphics cards connect to the motherboard of a computer system using a slot,
typically an Accelerated Graphics Port (AGP) or a Peripheral Component Interconnect Express
(PCIe) connection. True
Which is the easiest way to verify the functionality of system board? By removing the
memory module
Select the correct service scenario for a Dell system factory installed with Windows 10 which
has been root caused to a fault MB. Replacement motherboard will be dispatched together
with Windows Universal Replacement DPK which will be used for activation.
, T/F: 32 GB DIMMs are only supported on systems using Xeon W Series CPUs. True
To preserve BIOS settings before recovering it, user need to _________. Set the "Reset
NVRAM" option to "Disabled" before starting the recovery process.
On Dell Venue Pro Tablets or Latitude portable systems without a keyboard, what are the steps
required to access BIOS/System? Press the power button, before the Dell logo is displayed
press the Volume Down button.
How do you enable BIOS Auto-Recovery? Click Maintenance under BIOS Settings -> Select
BIOS Recovery -> Check BIOS Auto Recovery -> Click Apply -> Exit
T/F: Dell notebook portfolios include Inspiron, Latitude, Vostro, XPS, and Precision. True
Choose all that apply: Which of the following are valid steps in launching ePSA diagnostics?
Use the up and down arrow keys to select <Diagnostics> on the menu and press the Enter key
Power up the system and press the F12 key multiple times during boot process to go to the Boot
menu
Questions with Correct Answers
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode? The
systemboard jumper is at SERVICE_MODE state
BIOS Recovery 2 from Hard Drive option can be disabled in ______. BIOS
T/F: Discrete Graphics cards connect to the motherboard of a computer system using a slot,
typically an Accelerated Graphics Port (AGP) or a Peripheral Component Interconnect Express
(PCIe) connection. True
Which is the easiest way to verify the functionality of system board? By removing the
memory module
Select the correct service scenario for a Dell system factory installed with Windows 10 which
has been root caused to a fault MB. Replacement motherboard will be dispatched together
with Windows Universal Replacement DPK which will be used for activation.
, T/F: 32 GB DIMMs are only supported on systems using Xeon W Series CPUs. True
To preserve BIOS settings before recovering it, user need to _________. Set the "Reset
NVRAM" option to "Disabled" before starting the recovery process.
On Dell Venue Pro Tablets or Latitude portable systems without a keyboard, what are the steps
required to access BIOS/System? Press the power button, before the Dell logo is displayed
press the Volume Down button.
How do you enable BIOS Auto-Recovery? Click Maintenance under BIOS Settings -> Select
BIOS Recovery -> Check BIOS Auto Recovery -> Click Apply -> Exit
T/F: Dell notebook portfolios include Inspiron, Latitude, Vostro, XPS, and Precision. True
Choose all that apply: Which of the following are valid steps in launching ePSA diagnostics?
Use the up and down arrow keys to select <Diagnostics> on the menu and press the Enter key
Power up the system and press the F12 key multiple times during boot process to go to the Boot
menu
