CMAA Study Guide
Lieny Arteaga
1. Scheduling
1. If a patient is having blood work done and needs to fast when should the appointment be
made?
a. First thing in the morning
b. 12 in the afternoon
c. Last appointment of the day
d. 3 in the afternoon
2. What should the CMAA do if the physician has been called out of the office for an
emergency and there are patients?
a. Tell patients to go home
b. Tell patients to wait until the end of the day
c. Ask patients if they would like to reschedule
d. Attend patients without the physician
3. What is double booking?
a. Patients are set to come every 2 hours
b. 2-3 patients are scheduled to come at the same time
c. 5 patients come at once
d. Patients come in every 2 minutes
4. What kind of scheduling puts patients for specific times at regular intervals?
a. Cluster
b. Open booking
c. Modified wave booking
d. Stream scheduling
5. What should you do with the patients charts that have an appointment the upcoming day?
a. Don’t look at the charts till before you go into the patient’s room
b. Don’t look at the chat at all
c. Look at the chart the evening before the appointment
d. Look at the chart 5 minutes before the patient’s appointment
2.Types of Charting
1. What is CHEDDAR used for?
a. To feel better
b. It’s an organizational approach to keep medical records
c. A problem lists
d. Treatment management
, 2. How many sections is POMR divided into?
a. 4 sections
b. Chronological order
c. 3 sections
d. 2 sections
3. What should you do with old records?
a. File them
b. Give them to the patient
c. Have them shredded but first check the retention schedule according to the state
guideline for each state
d. Do nothing
4. What is SOMR?
a. Source oriented medical record
b. Old records
c. 3-10 working days
d. Keep medical records
5. What should you do when you make a mistake on a record?
a. Erase it
b. Get a new sheet of paper
c. Don’t do anything
d. Do not cross it out, white or erase – you draw a line through it and initial it
3. Types of referrals
1. How long does it take for urgent referrals to get approved?
a. 2 days
b. 3 days
c. 24 hours
d. 20 minutes
2. How many kinds of referrals are there?
a. 1
b. 2
c. 3
d. 4
3. How many days does it take a regular referral to be approved?
a. 1-2 days
b. 3-10 days
c. 20-30 days
d. 2 months
, 4. HMOs require a referral.
a. True
b. False
5. Stat referrals (emergent care) can be approved by…?
a. A phone call after review
b. Having to go to the office
c. Waiting 24 hours
d. Signing a paper
4. Emergency action plan
1. What do you need before putting an emergency action plan in place?
a. Fire extinguisher
b. Have a material safety data sheet
c. Need 10 or more employees in a company
d. RACE
2. What does RACE stand for?
a. Remove, Alarm, Contain, Extinguish
b. Pull pin first
c. Exposure control plan
d. Red bag
3. What is the red bag?
a. Biohazardous waste
b. A gift bags
c. An alarm
d. Flammable chemicals
4. What’s the exposure control plan?
a. Material safety data sheet
b. A red bag
c. Plan that describes task employees must perform if there is a risk of exposure to
blood or other potentially infectious materials
d. Steps to take after being exposed
5. What’s the first thing you do when using a fire extinguisher?
a. Pull pin first
b. Remove the pin
5.OSHA Facts
1. What does OSHA stand for?
A. Occupational Safety and Health Administration
Lieny Arteaga
1. Scheduling
1. If a patient is having blood work done and needs to fast when should the appointment be
made?
a. First thing in the morning
b. 12 in the afternoon
c. Last appointment of the day
d. 3 in the afternoon
2. What should the CMAA do if the physician has been called out of the office for an
emergency and there are patients?
a. Tell patients to go home
b. Tell patients to wait until the end of the day
c. Ask patients if they would like to reschedule
d. Attend patients without the physician
3. What is double booking?
a. Patients are set to come every 2 hours
b. 2-3 patients are scheduled to come at the same time
c. 5 patients come at once
d. Patients come in every 2 minutes
4. What kind of scheduling puts patients for specific times at regular intervals?
a. Cluster
b. Open booking
c. Modified wave booking
d. Stream scheduling
5. What should you do with the patients charts that have an appointment the upcoming day?
a. Don’t look at the charts till before you go into the patient’s room
b. Don’t look at the chat at all
c. Look at the chart the evening before the appointment
d. Look at the chart 5 minutes before the patient’s appointment
2.Types of Charting
1. What is CHEDDAR used for?
a. To feel better
b. It’s an organizational approach to keep medical records
c. A problem lists
d. Treatment management
, 2. How many sections is POMR divided into?
a. 4 sections
b. Chronological order
c. 3 sections
d. 2 sections
3. What should you do with old records?
a. File them
b. Give them to the patient
c. Have them shredded but first check the retention schedule according to the state
guideline for each state
d. Do nothing
4. What is SOMR?
a. Source oriented medical record
b. Old records
c. 3-10 working days
d. Keep medical records
5. What should you do when you make a mistake on a record?
a. Erase it
b. Get a new sheet of paper
c. Don’t do anything
d. Do not cross it out, white or erase – you draw a line through it and initial it
3. Types of referrals
1. How long does it take for urgent referrals to get approved?
a. 2 days
b. 3 days
c. 24 hours
d. 20 minutes
2. How many kinds of referrals are there?
a. 1
b. 2
c. 3
d. 4
3. How many days does it take a regular referral to be approved?
a. 1-2 days
b. 3-10 days
c. 20-30 days
d. 2 months
, 4. HMOs require a referral.
a. True
b. False
5. Stat referrals (emergent care) can be approved by…?
a. A phone call after review
b. Having to go to the office
c. Waiting 24 hours
d. Signing a paper
4. Emergency action plan
1. What do you need before putting an emergency action plan in place?
a. Fire extinguisher
b. Have a material safety data sheet
c. Need 10 or more employees in a company
d. RACE
2. What does RACE stand for?
a. Remove, Alarm, Contain, Extinguish
b. Pull pin first
c. Exposure control plan
d. Red bag
3. What is the red bag?
a. Biohazardous waste
b. A gift bags
c. An alarm
d. Flammable chemicals
4. What’s the exposure control plan?
a. Material safety data sheet
b. A red bag
c. Plan that describes task employees must perform if there is a risk of exposure to
blood or other potentially infectious materials
d. Steps to take after being exposed
5. What’s the first thing you do when using a fire extinguisher?
a. Pull pin first
b. Remove the pin
5.OSHA Facts
1. What does OSHA stand for?
A. Occupational Safety and Health Administration
