CSAM Exam - Questions With Fully Explained Solutions
A mature ITAM Program leads to Correct Answer - risk mitigation
Set responsibilities need to be assigned throughout Correct Answer - ITAM
Business Units
Artifacts Correct Answer - Requests, software licenses, certs of
destruction, ownership, justification, approvals, proof of payment, IT
standard, configurations, vendor management, technical evaluations,
contracts, usage, dependencies, policies
Separate the roll-out of a program into Correct Answer - quick successive
phases
SAM is Correct Answer - the set of business practices that support the
management of software for an organization in a responsible and productive
way
SAM supports Correct Answer - the responsible and productive use of
software
RFI Correct Answer - request for information
RFP Correct Answer - Request for Proposal
, RFB Correct Answer - Request for Bid
RFQ Correct Answer - Request for Quote
The IT Asset Manager is the best choice to Correct Answer - host the asset
selection committee
TCO Correct Answer - Total Cost Ownership: A calculation of what the
asset costs the organization over the entire lifecycle, not just purchase price
ROI Correct Answer - return on investment: A calculation of what value
the organization receives from the investment in the asset
Compatibility Correct Answer - A determination of whether the
acquisition is usable in the established IT environment and against future
plans
Non-standard requests require Correct Answer - TCO/ROI calculations
Benchmark: Tests for the impact of software are Correct Answer -
Training requirements, network configuration, performance, impact on
related resources, ease of asset management
Where do artifacts live? Correct Answer -
A mature ITAM Program leads to Correct Answer - risk mitigation
Set responsibilities need to be assigned throughout Correct Answer - ITAM
Business Units
Artifacts Correct Answer - Requests, software licenses, certs of
destruction, ownership, justification, approvals, proof of payment, IT
standard, configurations, vendor management, technical evaluations,
contracts, usage, dependencies, policies
Separate the roll-out of a program into Correct Answer - quick successive
phases
SAM is Correct Answer - the set of business practices that support the
management of software for an organization in a responsible and productive
way
SAM supports Correct Answer - the responsible and productive use of
software
RFI Correct Answer - request for information
RFP Correct Answer - Request for Proposal
, RFB Correct Answer - Request for Bid
RFQ Correct Answer - Request for Quote
The IT Asset Manager is the best choice to Correct Answer - host the asset
selection committee
TCO Correct Answer - Total Cost Ownership: A calculation of what the
asset costs the organization over the entire lifecycle, not just purchase price
ROI Correct Answer - return on investment: A calculation of what value
the organization receives from the investment in the asset
Compatibility Correct Answer - A determination of whether the
acquisition is usable in the established IT environment and against future
plans
Non-standard requests require Correct Answer - TCO/ROI calculations
Benchmark: Tests for the impact of software are Correct Answer -
Training requirements, network configuration, performance, impact on
related resources, ease of asset management
Where do artifacts live? Correct Answer -
