QUESTIONS WITH COMPLETE SOLUTIONS GUARANTEED PASS
BRAND NEW 2025
Appraiser A says storage charges are calculated per day at the
prevailing market rate. Appraiser B says they are calculated at
the shop's posted rate. Who is right? A, B, A & B, neither A or
B? - CORRECT ANSWER - >Appraiser B only. The shop in
possession of the vehicle can charge whatever they want,
although most insurance companies will only pay for charges
that correspond to reasonable market prices.
Appraiser A Says the factory E-coat corrosion protection must
be replaced anytime it is damaged in a collision. Appraiser B
says the E-coat must be restored to a level equivalent to that
created at the factory. Who is right? A, B, A & B, neither A or B?
- CORRECT ANSWER - >Both A & B. The factory E-coat must
always be replaced when damaged and it must be done to a
level equivalent with the factory work.
"Set up and measure" refers to what? - CORRECT ANSWER -
>The dollar allowance for the time a technician needs to mount
a vehicle on a repair system to measure length, width from
center-line and height from the datum plane.
,What are air conditioning components generally classified as? -
CORRECT ANSWER - >Mechanical items. Mechanical operations
are generally those bolted items inward of the radiator.
Would an alternator be classified as a "betterment" item? -
CORRECT ANSWER - >No. Betterment applies to normal wear &
tear items that a vehicle owner should expect to replace in the
life of a vehicle. Example: Battery, shocks, brake linings, tires,
etc.
Would aftermarket paint sealant cause a problem with a
vehicle warranty? - CORRECT ANSWER - >No. Example of things
that could cause a problem with a vehicle warranty are:
repaired wiring harness, wire splicing, etc.
A hybrid vehicles electric traction motors operate on... -
CORRECT ANSWER - >650 volts. While some components may
run on 12 volts, some Nickel Metal Hydride (NiMH) batteries
contain as much as 650 volts
TTY (torque to yield) refers to... - CORRECT ANSWER - >The
strength of a fastener, its allowable reuse and the fact that a
fastener deforms upon application of torque. It is a one time
use fastener that is used on critical applications. When it is
torqued, the threads deform. locking it in to place.
UPCR stands for... - CORRECT ANSWER - >Uniform Procedures
for Collision Repair (by I-CAR).
, To be considered "damaged", its _____ and _________ must be
unequal with that before the accident in terms of the way
something looks and operates. - CORRECT ANSWER - >form and
function.
Another term often used to describe "damage"
is____________. - CORRECT ANSWER - >Nonconformity.
When checking beneath a vehicle, you divide the under-body
into three parts. What are those parts? - CORRECT ANSWER -
>Front, middle/center and rear.
The centerline of a vehicle is.... - CORRECT ANSWER - >an
imaginary plane that divides the vehicle in half from front to
rear.
What is the difference between a unitized frame and a uni-
body? - CORRECT ANSWER - >There is no difference. In a uni-
body or unitized vehicle, the frame and body are incorporated
into a single welded structure.
Should exhaust damaged systems be welded and repaired, or
replaced all together? - CORRECT ANSWER - >Replaced. Exhaust
gases contain poisonous carbon monoxide and leaks could
create dangerous conditions for passengers.
The "Inside Out" sequence refers to... - CORRECT ANSWER -
>Calculating Labor times