MAR 3203: FINAL EXAM QUESTIONS WITH CORRECT ANSWERS |LATEST UPDATE 100%
SOLVED| GRADED A+
Risk Pooling the relationship between the number of warehouses, inventory and customer
service; it can be explained intuitively as follows: when market demand is random, it is very
likely that higher-than-average demand from some customers will be offset by lower-than-
average demand from other customers
Market-positioned strategy warehouses close to customers to maximize distribution
services and improve transportation economies of scale
Product positioned strategy close to supply source for firm to collect goods and consolidate
Intermediately positioned strategy midway between supply source and customers when
distribution requirements are high and product comes from various locations
Foreign Trade Zones secure sits in U.S. under supervision of U.S. customs
Sustainable Development a development that meets the needs of the present without
compromising the ability of future generations to meet their own needs
Green Development prioritizes what its proponents consider to be environmental
sustainability over economic and cultural considerations
, Improving service productivity is challenging due to high labor content, individual
customized services, difficulty of automating services, and problem of assessing service quality
Capacity Management when demand exceeds available service capacity firms turn away
customers or hire personnel
Why waiting lines cause concern the cost to provide waiting space, possible loss of business
when customers leave the line before being served or refuse to wait at all, a possible loss of
good will, a possible reduction in customer satisfaction, resulting congestion may disrupt other
business operations and/or customers
Managing perceived wait times place magazines in the waiting room; keep patients
informed about the wait times; have the patient fill out forms while waiting
Distribution steps taken to move and store a product from the supplier to the customer in
the supply chain
Distribution network performance customer needs that are met, cost of meeting customer
needs
Differing distribution networks response time, product variety, product availability,
customer experience, time to market, order visibility, return-ability
SOLVED| GRADED A+
Risk Pooling the relationship between the number of warehouses, inventory and customer
service; it can be explained intuitively as follows: when market demand is random, it is very
likely that higher-than-average demand from some customers will be offset by lower-than-
average demand from other customers
Market-positioned strategy warehouses close to customers to maximize distribution
services and improve transportation economies of scale
Product positioned strategy close to supply source for firm to collect goods and consolidate
Intermediately positioned strategy midway between supply source and customers when
distribution requirements are high and product comes from various locations
Foreign Trade Zones secure sits in U.S. under supervision of U.S. customs
Sustainable Development a development that meets the needs of the present without
compromising the ability of future generations to meet their own needs
Green Development prioritizes what its proponents consider to be environmental
sustainability over economic and cultural considerations
, Improving service productivity is challenging due to high labor content, individual
customized services, difficulty of automating services, and problem of assessing service quality
Capacity Management when demand exceeds available service capacity firms turn away
customers or hire personnel
Why waiting lines cause concern the cost to provide waiting space, possible loss of business
when customers leave the line before being served or refuse to wait at all, a possible loss of
good will, a possible reduction in customer satisfaction, resulting congestion may disrupt other
business operations and/or customers
Managing perceived wait times place magazines in the waiting room; keep patients
informed about the wait times; have the patient fill out forms while waiting
Distribution steps taken to move and store a product from the supplier to the customer in
the supply chain
Distribution network performance customer needs that are met, cost of meeting customer
needs
Differing distribution networks response time, product variety, product availability,
customer experience, time to market, order visibility, return-ability
