B&E 201 FINAL TEST LATEST UPDATED
Intrinsic rewards - ANSWER: personal satisfaction you feel when you perform
well and complete goals.
extrinsic reward - ANSWER Something given to you by someone else as
recognition for good work ex. pay increases, praise, promotions
Maslow's Hierarchy of Needs - ANSWER Theory of motivation based on
unmet human needs from basic physiological needs to safety, social, and esteem
needs to self-actualization needs.
Herzberg - job content - ANSWER Factors receiving the most votes all
clustered around job content
Theory Z - ANSWER Theory Z includes long-term employment, collective
decision making, individual responsibility for the outcomes of decisions, slow
evaluation and promotion, moderately specialized career paths, and holistic
concern for employees (including family). Theory Z views the organization as a
family that fosters cooperation and organizational values.
Management by Objectives - ANSWER A system of goal setting and
implementation; it involves a cycle of discussion, review, and evaluation of
objectives among top and middle-level managers, supervisors, and employees.
Job Enrichment - ANSWER A motivational strategy that emphasizes
motivating the worker through the job itself.
Human Resource Management - ANSWER the process of determining human
resource needs and then recruiting, selecting, developing, motivating,
evaluating, compensating, and scheduling employees to achieve organizational
goals
, EEOC - ANSWER Equal Employment Opportunity Commission; became a
formidable regulatory force in the administration of human resource
management.
Recruiting - internal sources - ANSWER sources include those hired from
within (transfers, promotions, reassignments) and employees who recommend
others to hire
Recruiting - external sources - ANSWER sources include advertisements,
public and private employment agencies, college placement bureaus,
management consultants, professional organizations, referrals, walk-in
applications, and the Internet
Contingent workers - ANSWER Employees that include part-time workers,
temporary workers, seasonal workers, independent contractors, interns, and co-
op students.
Performance appraisal - ANSWER An evaluation that measures employee
performance against established standards in order to make decisions about
promotions, compensation, training, or termination.
Scheduling employees - home based work - ANSWER workers now
telecommute, working at home at least several days per month. 12 percent of
businesses use some home-based work. can choose their own hours, interrupt
work for child care or other tasks, and take time out for personal reasons.
Moving employees up, over and out - ANSWER Employees are promoted or
reassigned. Employees are terminated due to performance or economic
situations. Employees retire.
Labor Union - ANSWER an employee organization whose main goal is
representing its members in employee-management negotiations over job-
related issues. argely responsible for the establishment of minimum-wage laws,
overtime rules, workers' compensation, severance pay, child-labor laws, job
safety regulations, and more.
Collective Bargaining - ANSWER the process whereby union and management
representatives negotiate a contract for workers.
Intrinsic rewards - ANSWER: personal satisfaction you feel when you perform
well and complete goals.
extrinsic reward - ANSWER Something given to you by someone else as
recognition for good work ex. pay increases, praise, promotions
Maslow's Hierarchy of Needs - ANSWER Theory of motivation based on
unmet human needs from basic physiological needs to safety, social, and esteem
needs to self-actualization needs.
Herzberg - job content - ANSWER Factors receiving the most votes all
clustered around job content
Theory Z - ANSWER Theory Z includes long-term employment, collective
decision making, individual responsibility for the outcomes of decisions, slow
evaluation and promotion, moderately specialized career paths, and holistic
concern for employees (including family). Theory Z views the organization as a
family that fosters cooperation and organizational values.
Management by Objectives - ANSWER A system of goal setting and
implementation; it involves a cycle of discussion, review, and evaluation of
objectives among top and middle-level managers, supervisors, and employees.
Job Enrichment - ANSWER A motivational strategy that emphasizes
motivating the worker through the job itself.
Human Resource Management - ANSWER the process of determining human
resource needs and then recruiting, selecting, developing, motivating,
evaluating, compensating, and scheduling employees to achieve organizational
goals
, EEOC - ANSWER Equal Employment Opportunity Commission; became a
formidable regulatory force in the administration of human resource
management.
Recruiting - internal sources - ANSWER sources include those hired from
within (transfers, promotions, reassignments) and employees who recommend
others to hire
Recruiting - external sources - ANSWER sources include advertisements,
public and private employment agencies, college placement bureaus,
management consultants, professional organizations, referrals, walk-in
applications, and the Internet
Contingent workers - ANSWER Employees that include part-time workers,
temporary workers, seasonal workers, independent contractors, interns, and co-
op students.
Performance appraisal - ANSWER An evaluation that measures employee
performance against established standards in order to make decisions about
promotions, compensation, training, or termination.
Scheduling employees - home based work - ANSWER workers now
telecommute, working at home at least several days per month. 12 percent of
businesses use some home-based work. can choose their own hours, interrupt
work for child care or other tasks, and take time out for personal reasons.
Moving employees up, over and out - ANSWER Employees are promoted or
reassigned. Employees are terminated due to performance or economic
situations. Employees retire.
Labor Union - ANSWER an employee organization whose main goal is
representing its members in employee-management negotiations over job-
related issues. argely responsible for the establishment of minimum-wage laws,
overtime rules, workers' compensation, severance pay, child-labor laws, job
safety regulations, and more.
Collective Bargaining - ANSWER the process whereby union and management
representatives negotiate a contract for workers.
