ISTM 209 Exam 1 – TAMU Questions and
Answers
With E-commerce and the internet, which of the following depicts a trend in advertising? - correct
answer-✅E-commerce and Internet advertising have grown while traditional advertising and commerce
have remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of computers on
the Internet that can perform tasks previously performed on corporate computers? - correct answer-
✅Cloud computing
Which of the following most accurately describes an information system - correct answer-✅A set of
components that gather, analyze, store, and utilize information for making better decisions for a firm
What are the dimensions of information systems? - correct answer-✅Organizations, People, and
Information Technology
What are the steps of the problem solving process? - correct answer-✅Problem Identification, Solution
Design, Solution Evaluation and Choice, and Implementation
What primary goal does the San Francisco Giants' "dynamic ticket pricing" help accomplish? - correct
answer-✅It allows ticket prices to fluctuate according to demand.
Businesses in America will spend approximately $600 _____ on hardware, software, and
telecommunications equipment in 2015. - correct answer-✅Billion
With new laws requiring the storage of emails and other important documents, estimates of information
systems storage now exceeds 1.8 - correct answer-✅Zettabytes
When talking about changes related to information technology, the text identifies three interrelated
changes that are responsible for the bulk of innovations. These include the mobile digital platform,
_____ and the growth of cloud computing. - correct answer-✅The growing use of big data
_____ is a business driver which focuses on ways to achieve better efficiencies to increase profits. -
correct answer-✅Operational exellence
If a competitor to your business introduces an effective product or service (i.e., when Citibank first
introduced the ATM), your need to follow is considered an example of the business driver. - correct
answer-✅Survival
A manager upset that he or she is not receiving forecasts, sales projections, or appropriate dashboards is
expressing frustration for having poor _____ business driver. - correct answer-✅Improved Decision
Making
An automobile rental company interested in learning and adapting to the needs of its customers is
focusing on the business driver. - correct answer-✅Customer and Supplier Intimacy
Which is an example of a business using information systems for customer intimacy? - correct answer-
✅Mandarin Oriental Hotel's customer-preference tracking system
In its simplest form, _____ represents streams of raw facts with limited usefulness until organized. -
correct answer-✅Data
An information system can be defined technically as a set of interrelated components that collect (or
retrieve), process, store, and distribute information to support which of the following? - correct answer-
✅Decision making and control in an organization
What is the name for the process of converting raw data into a more meaningful form? - correct answer-
✅Processing
What is the name for the field that deals with behavioral issues as well as technical issues surrounding
the development, use, and impact of information systems used by managers and employees in the firm?
- correct answer-✅Management information systems
, Information systems, management information systems, information technology, information
management, and computer information systems are often confused with one another. Which of these
focuses primarily on hardware and software? - correct answer-✅Information Technology
Which of the following is NOT an element of critical thinking?
A. Testing alternatives and letting experience guide
B. Being aware of different perspectives
C. Being aware of organizational and personal limitations
D. Providing iterative feedback
E. Maintaining doubt and suspending judgment - correct answer-✅D. Providing iterative feedback
Which of the following business problem in the technology dimension?
A. Rapid technological change
B. Incompatibility of old systems
C. Outdated software
D. Inadequate database capacity
E. Complexity task - correct answer-✅E. Complexity task
Which of the following is NOT a step in the problem-solving process?
A. Solution design
B. Solution evaluation and choice
C. Problem identification
D. Implementation
E. Solution analysis - correct answer-✅E. Solution analysis
Which of the following is NOT considered to be a typical people problem?
A. Work environment
B. Difficulties of evaluating performance
C. Lack of employee training
D. Wrong incentives
E. Political conflict - correct answer-✅E. Political conflict
The problem solving model consists of problem identification, solution design, _____, and
implementation. - correct answer-✅Solution evaluation and choice
If you are solving a problem using the problem solving model, the phase where you identify as many
possible solutions as possible would represent _____ phase. - correct answer-✅Solution design
The final phase of the problem solving model is the _____ phase. - correct answer-✅Implementation
Accountants rely heavily on information systems to do all of the following EXCEPT _____.
A. Manage financial investments
B. Organize data
C. Perform financial analysis
D. Create financial records
E. Summarize transactions - correct answer-✅A. Manage financial investments
Which of the following is FALSE about the information systems occupations through 2022?
A. There will be a 15 percent growth in information systems manager jobs in the U.S.
B. The information systems field is one of the most fast-changing and dynamic of all the business
professions
C. Five of the top 20 fastest growing occupations are in information systems
D. Offshore outsourcing will decrease demand in the U.S. for managerial IS positions
E. Network systems and data communications analysts jobs will grow by 12 percent - correct answer-
✅D. Offshore outsourcing will decrease demand in the U.S. for managerial IS positions
_____ is the largest single group in the U.S. business labor force and this group dramatically benefits
from information to help with the decision making process. - correct answer-✅management
Answers
With E-commerce and the internet, which of the following depicts a trend in advertising? - correct
answer-✅E-commerce and Internet advertising have grown while traditional advertising and commerce
have remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of computers on
the Internet that can perform tasks previously performed on corporate computers? - correct answer-
✅Cloud computing
Which of the following most accurately describes an information system - correct answer-✅A set of
components that gather, analyze, store, and utilize information for making better decisions for a firm
What are the dimensions of information systems? - correct answer-✅Organizations, People, and
Information Technology
What are the steps of the problem solving process? - correct answer-✅Problem Identification, Solution
Design, Solution Evaluation and Choice, and Implementation
What primary goal does the San Francisco Giants' "dynamic ticket pricing" help accomplish? - correct
answer-✅It allows ticket prices to fluctuate according to demand.
Businesses in America will spend approximately $600 _____ on hardware, software, and
telecommunications equipment in 2015. - correct answer-✅Billion
With new laws requiring the storage of emails and other important documents, estimates of information
systems storage now exceeds 1.8 - correct answer-✅Zettabytes
When talking about changes related to information technology, the text identifies three interrelated
changes that are responsible for the bulk of innovations. These include the mobile digital platform,
_____ and the growth of cloud computing. - correct answer-✅The growing use of big data
_____ is a business driver which focuses on ways to achieve better efficiencies to increase profits. -
correct answer-✅Operational exellence
If a competitor to your business introduces an effective product or service (i.e., when Citibank first
introduced the ATM), your need to follow is considered an example of the business driver. - correct
answer-✅Survival
A manager upset that he or she is not receiving forecasts, sales projections, or appropriate dashboards is
expressing frustration for having poor _____ business driver. - correct answer-✅Improved Decision
Making
An automobile rental company interested in learning and adapting to the needs of its customers is
focusing on the business driver. - correct answer-✅Customer and Supplier Intimacy
Which is an example of a business using information systems for customer intimacy? - correct answer-
✅Mandarin Oriental Hotel's customer-preference tracking system
In its simplest form, _____ represents streams of raw facts with limited usefulness until organized. -
correct answer-✅Data
An information system can be defined technically as a set of interrelated components that collect (or
retrieve), process, store, and distribute information to support which of the following? - correct answer-
✅Decision making and control in an organization
What is the name for the process of converting raw data into a more meaningful form? - correct answer-
✅Processing
What is the name for the field that deals with behavioral issues as well as technical issues surrounding
the development, use, and impact of information systems used by managers and employees in the firm?
- correct answer-✅Management information systems
, Information systems, management information systems, information technology, information
management, and computer information systems are often confused with one another. Which of these
focuses primarily on hardware and software? - correct answer-✅Information Technology
Which of the following is NOT an element of critical thinking?
A. Testing alternatives and letting experience guide
B. Being aware of different perspectives
C. Being aware of organizational and personal limitations
D. Providing iterative feedback
E. Maintaining doubt and suspending judgment - correct answer-✅D. Providing iterative feedback
Which of the following business problem in the technology dimension?
A. Rapid technological change
B. Incompatibility of old systems
C. Outdated software
D. Inadequate database capacity
E. Complexity task - correct answer-✅E. Complexity task
Which of the following is NOT a step in the problem-solving process?
A. Solution design
B. Solution evaluation and choice
C. Problem identification
D. Implementation
E. Solution analysis - correct answer-✅E. Solution analysis
Which of the following is NOT considered to be a typical people problem?
A. Work environment
B. Difficulties of evaluating performance
C. Lack of employee training
D. Wrong incentives
E. Political conflict - correct answer-✅E. Political conflict
The problem solving model consists of problem identification, solution design, _____, and
implementation. - correct answer-✅Solution evaluation and choice
If you are solving a problem using the problem solving model, the phase where you identify as many
possible solutions as possible would represent _____ phase. - correct answer-✅Solution design
The final phase of the problem solving model is the _____ phase. - correct answer-✅Implementation
Accountants rely heavily on information systems to do all of the following EXCEPT _____.
A. Manage financial investments
B. Organize data
C. Perform financial analysis
D. Create financial records
E. Summarize transactions - correct answer-✅A. Manage financial investments
Which of the following is FALSE about the information systems occupations through 2022?
A. There will be a 15 percent growth in information systems manager jobs in the U.S.
B. The information systems field is one of the most fast-changing and dynamic of all the business
professions
C. Five of the top 20 fastest growing occupations are in information systems
D. Offshore outsourcing will decrease demand in the U.S. for managerial IS positions
E. Network systems and data communications analysts jobs will grow by 12 percent - correct answer-
✅D. Offshore outsourcing will decrease demand in the U.S. for managerial IS positions
_____ is the largest single group in the U.S. business labor force and this group dramatically benefits
from information to help with the decision making process. - correct answer-✅management
