Administration AMCA Study Guide with
Complete Solutions
A 15 year old comes into the office with her parents for results of a pregnancy test: -
ANSWER-Always tell them to wait to discuss the results with the Dr.
A chronological file used as a reminder is called: - ANSWER-tickler file
A coding compliance program must be in place to ensure the office remains in
compliance due to what regulations? - ANSWER-The federal goverment
A matrix in a schedule is the - ANSWER-Time not available
A patient's I.D. card: - ANSWER-Is Not usual in determining if a patient is eligible to be
a dependent
A type of healthcare organization which contracts with many healthcare providers and
medical facilities are called: - ANSWER-MCOs (managed care organizations)
abandomnment - ANSWER-when a provider withdraws from care without giving
reasonable notice
Abcess - ANSWER-Know the correct spelling
Accounts payable - ANSWER-Money owed by the practice
Accounts Receivable - ANSWER-a record of all monies due
AED ( Used when someone is in cardiac arrest) - ANSWER-automated external
defibrillator
afferent nerve - ANSWER-carries messages toward the brain and spinal cord
all the standard elements for an office memorandum - ANSWER-Heading, date, to,
from, subject
Allowed amount - ANSWER-The insurance carrier is allowed to use any method to
determine the amount for services.
Ambulatory Care - ANSWER-outpatient care
an adjustment - ANSWER-the "amount" that an insurance company may say is "not
allow" and not the responsiblity of the patients, for a contracted physician, would
become " what " on th e patient's account
, An elderly person collaspses in the waiting area, and you are the only Medical Assistant
there. What is your FIRST step? - ANSWER-Alert the Provider
Anterior - ANSWER-toward the front
At the minimum how many fire exits need to be identified as EXITS - ANSWER-2
Basophilla - ANSWER-An overabundance of a particular white blood cell
Bioethics - ANSWER-The study of ethics related to issues that arise in health care.
block letter format - ANSWER-No indentations used; all lines of letter begin at left
margin
Capitation - ANSWER-System of payment used by managed care plans in which
physicians and hospitals are paid a fixed, per capita amount for each patient enrolled
over a stated period regardless of the type and number of services provided;
reimbursement to the hospital on a per-member/per-month basis to cover costs for the
members of the plan.
CDC - ANSWER-Center for Disease Control
CHAMPVA - ANSWER-Veterans with service related disabilities are eligible for care
under this.
Choose the communication method that is most widely used interoffice: - ANSWER-A
Memo (memorandum)
chronological order - ANSWER-the order in which events happen in time
Clean claim - ANSWER-Error free claim form that has been processed and paid
CLIA-waived tests - ANSWER-tests that provide simple, unvarying results and require a
minimum amount of judgment and interpretation
cluster scheduling - ANSWER-A method that brings several patients in at the same
time, such as on the hour, to be seen by the provider; also known as wave scheduling.
Co-insurance - ANSWER-the percentage of the bill for services that the policy holder
must pay
Copayment (copay) - ANSWER-The amount of money due from the subscriber (patient)
to cover a portion of a bill. For most health maintenance organizations (HMOs), this
amount is usually a small fixed fee, such as $10, per office visit.
Complete Solutions
A 15 year old comes into the office with her parents for results of a pregnancy test: -
ANSWER-Always tell them to wait to discuss the results with the Dr.
A chronological file used as a reminder is called: - ANSWER-tickler file
A coding compliance program must be in place to ensure the office remains in
compliance due to what regulations? - ANSWER-The federal goverment
A matrix in a schedule is the - ANSWER-Time not available
A patient's I.D. card: - ANSWER-Is Not usual in determining if a patient is eligible to be
a dependent
A type of healthcare organization which contracts with many healthcare providers and
medical facilities are called: - ANSWER-MCOs (managed care organizations)
abandomnment - ANSWER-when a provider withdraws from care without giving
reasonable notice
Abcess - ANSWER-Know the correct spelling
Accounts payable - ANSWER-Money owed by the practice
Accounts Receivable - ANSWER-a record of all monies due
AED ( Used when someone is in cardiac arrest) - ANSWER-automated external
defibrillator
afferent nerve - ANSWER-carries messages toward the brain and spinal cord
all the standard elements for an office memorandum - ANSWER-Heading, date, to,
from, subject
Allowed amount - ANSWER-The insurance carrier is allowed to use any method to
determine the amount for services.
Ambulatory Care - ANSWER-outpatient care
an adjustment - ANSWER-the "amount" that an insurance company may say is "not
allow" and not the responsiblity of the patients, for a contracted physician, would
become " what " on th e patient's account
, An elderly person collaspses in the waiting area, and you are the only Medical Assistant
there. What is your FIRST step? - ANSWER-Alert the Provider
Anterior - ANSWER-toward the front
At the minimum how many fire exits need to be identified as EXITS - ANSWER-2
Basophilla - ANSWER-An overabundance of a particular white blood cell
Bioethics - ANSWER-The study of ethics related to issues that arise in health care.
block letter format - ANSWER-No indentations used; all lines of letter begin at left
margin
Capitation - ANSWER-System of payment used by managed care plans in which
physicians and hospitals are paid a fixed, per capita amount for each patient enrolled
over a stated period regardless of the type and number of services provided;
reimbursement to the hospital on a per-member/per-month basis to cover costs for the
members of the plan.
CDC - ANSWER-Center for Disease Control
CHAMPVA - ANSWER-Veterans with service related disabilities are eligible for care
under this.
Choose the communication method that is most widely used interoffice: - ANSWER-A
Memo (memorandum)
chronological order - ANSWER-the order in which events happen in time
Clean claim - ANSWER-Error free claim form that has been processed and paid
CLIA-waived tests - ANSWER-tests that provide simple, unvarying results and require a
minimum amount of judgment and interpretation
cluster scheduling - ANSWER-A method that brings several patients in at the same
time, such as on the hour, to be seen by the provider; also known as wave scheduling.
Co-insurance - ANSWER-the percentage of the bill for services that the policy holder
must pay
Copayment (copay) - ANSWER-The amount of money due from the subscriber (patient)
to cover a portion of a bill. For most health maintenance organizations (HMOs), this
amount is usually a small fixed fee, such as $10, per office visit.
