2025 Final Study Guide (GLYNCO)
controlling the situation - CORRECT ANSWERS-The way you respond to inmates either
de-escalates or escalates the situation
Cooperative Controls (BLUE LEVEL) - CORRECT ANSWERS--controlled by normal
correctional supervision
-best enforcement technique is effective communication
Containment Techniques (GREEN LEVEL) - CORRECT ANSWERS--inmate is
noncompliant but is passive and not physically defiant.
-best enforcement technique is still effective communication BUT might also issue a
warning order and incident report.
How to keep a conflict from escalating - CORRECT ANSWERS--follow basic principles
of effective corrective correctional supervision
-be aware of inmates needs and motivations
-project self-confidence and inner authority
-Enforce Policy and resist manipulation
-Use non-confrontational body language
-Ask before you tell or order
-never use more force then required
AS a Correctional officer you have an obligation to: - CORRECT ANSWERS--ensure
safety
-establish order
-Maintain security
to meet these obligations of a CO, you may have to: - CORRECT ANSWERS--
Intervene
-take responsibility for resolving the situation
-get both sides of the story
inmate profiles: - CORRECT ANSWERS--Predatory
-Weak
-Average
-psychologically Disturbed
, Predatory Inmate - CORRECT ANSWERS-Charming, heartless, narcissistic, thrill-
seeking, impulsive, aggressive, manipulative
100 and 200 series most often
Weak Inmate - CORRECT ANSWERS-passive, dependent, insecure, emotional, tense,
isolative
300 and 400 series most often
Average Inmate - CORRECT ANSWERS-Middle-of-the-road, quiet, just doing their time,
may engage in politics, may fight if needed or provoked
100 through 400 series
Psychologically disturbed Inmate - CORRECT ANSWERS-5% of inmates at mainlines,
unstable, paranoid, delusional, unpredictable, depressed, rapid change in character,
mood or behaviors.
Administrative Detention (A/D) - CORRECT ANSWERS--necessary of safety, pending
classification/transfer/investigation, mental health concerns, awaiting DHO
-A/D order: details reason for placement, copy given to inmate within 24 Hours
-must generally be provided the same privileges given to inmates on unit/compound
Disciplinary segregation (D/S) - CORRECT ANSWERS--Sanction for violating
regulations be the DHO
-warden may place an inmate on DS for 5 days
-less property/freedoms
SHU (restrictive housing) - CORRECT ANSWERS-SHU conditions:
-well-ventilated, adequately lighted, heated/cooled, with beds
-inmates get clothing, bedding, hygiene, exercise, access to staff during rounds, mail,
personal property
-Weekly SHU meeting will occur
Responding to suicide emergency - CORRECT ANSWERS-high risk groups:
-New inmates
-PC inmates
-Inmates on mental health meds
Responding:
-call for additional staff before entering SHU cell
-Additional staff must be present to open SHU cell
-Cut-Down toll will be available
-In the event of a suicide, treat the area like a crime scene
Hunger Strike - CORRECT ANSWERS-Inmate is observed by staff to be refraining from
eating for a period of 72 hours
-refer to medical & psychology
controlling the situation - CORRECT ANSWERS-The way you respond to inmates either
de-escalates or escalates the situation
Cooperative Controls (BLUE LEVEL) - CORRECT ANSWERS--controlled by normal
correctional supervision
-best enforcement technique is effective communication
Containment Techniques (GREEN LEVEL) - CORRECT ANSWERS--inmate is
noncompliant but is passive and not physically defiant.
-best enforcement technique is still effective communication BUT might also issue a
warning order and incident report.
How to keep a conflict from escalating - CORRECT ANSWERS--follow basic principles
of effective corrective correctional supervision
-be aware of inmates needs and motivations
-project self-confidence and inner authority
-Enforce Policy and resist manipulation
-Use non-confrontational body language
-Ask before you tell or order
-never use more force then required
AS a Correctional officer you have an obligation to: - CORRECT ANSWERS--ensure
safety
-establish order
-Maintain security
to meet these obligations of a CO, you may have to: - CORRECT ANSWERS--
Intervene
-take responsibility for resolving the situation
-get both sides of the story
inmate profiles: - CORRECT ANSWERS--Predatory
-Weak
-Average
-psychologically Disturbed
, Predatory Inmate - CORRECT ANSWERS-Charming, heartless, narcissistic, thrill-
seeking, impulsive, aggressive, manipulative
100 and 200 series most often
Weak Inmate - CORRECT ANSWERS-passive, dependent, insecure, emotional, tense,
isolative
300 and 400 series most often
Average Inmate - CORRECT ANSWERS-Middle-of-the-road, quiet, just doing their time,
may engage in politics, may fight if needed or provoked
100 through 400 series
Psychologically disturbed Inmate - CORRECT ANSWERS-5% of inmates at mainlines,
unstable, paranoid, delusional, unpredictable, depressed, rapid change in character,
mood or behaviors.
Administrative Detention (A/D) - CORRECT ANSWERS--necessary of safety, pending
classification/transfer/investigation, mental health concerns, awaiting DHO
-A/D order: details reason for placement, copy given to inmate within 24 Hours
-must generally be provided the same privileges given to inmates on unit/compound
Disciplinary segregation (D/S) - CORRECT ANSWERS--Sanction for violating
regulations be the DHO
-warden may place an inmate on DS for 5 days
-less property/freedoms
SHU (restrictive housing) - CORRECT ANSWERS-SHU conditions:
-well-ventilated, adequately lighted, heated/cooled, with beds
-inmates get clothing, bedding, hygiene, exercise, access to staff during rounds, mail,
personal property
-Weekly SHU meeting will occur
Responding to suicide emergency - CORRECT ANSWERS-high risk groups:
-New inmates
-PC inmates
-Inmates on mental health meds
Responding:
-call for additional staff before entering SHU cell
-Additional staff must be present to open SHU cell
-Cut-Down toll will be available
-In the event of a suicide, treat the area like a crime scene
Hunger Strike - CORRECT ANSWERS-Inmate is observed by staff to be refraining from
eating for a period of 72 hours
-refer to medical & psychology
