12/1/23,g9:09gA Wgugd046gintrogtogcaregcoordinationgfinalgexamg2
M 022
WGU D046 Intro to
g g g g
Care Coordination
g g
Final Exam 2022
g g
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,12/1/23,g9:09gA Wgugd046gintrogtogcaregcoordinationgfinalgexamg2
M 022
WGUgD046gIntrogtogCaregCoordination
Agpatientgarrivesgatgyourgorganizationgandgneedsgspecificgcare.gRecently,gyourgor
ganizationgsignedgangagreementgwithgaguniversityghealthgsystemgtogallowgforgteleh
ealthgassessmentgandgidentificationgofgpotentialgtreatmentgoptions.
Asgthegcoordinatorgforgthisgpatient,gwhatgwouldgbegthegnextgstepgtogdeterminegifgthisgisg
a
goodgsolution?
Correctganswer-
gContactgthegleadershipgteamgandgthegtelehealthginformaticsgspecialistgtogidentifygw
hethergeverythinggisgingplacegforgthisgpatientgtogreceivegcaregthroughgthisgassociat
ion.
Telehealthginitiativesghavegassociatedgaglotgofgorganizationsgwithguniversitygandgother
largerghealthgsystemsgtogfacilitategagcollaborativegpracticegforgcaregdelivery.
Agpatientgisgreadygtoggoghome,gandgthegfamilyghasgexpressedgconcerngaboutgthe
gpatientgbeinggonghergowngduringgthegday.gThegpatientgisgunablegtogcompletegfull
gactivitiesgofgdailyglivinggduegtogagrecentginjury.
Isgtheregsomethinggthatgthegcoordinationgteamgcangrecommendgforgprovisiongofglun
chgorgdinner?
Correctganswer-
gRecommendgthatgthegfamilygcontactgtheglocalgMealsgongWheelsgprogram,
sogtheygcangensuregthegpatientghasgaccessgtogfoodgandgdrinkgduringgthegday.gThe
gpatientghasgsomegactivitiesgforgdailyglivinggbutgisgnotgablegtogcompletegallgactiviti
es.gSincegthegconcerngisgaroundgfoodgduringgthegday,gthegcoordinatorgidentifiedgag
servicegthatgprovidesgfreegorgreducedgdeliverygofghotgmealsgonegtimegagday.gUse
gofgthisgservicegalsogprovidesgreassurancegforgthegfamilygthatgsomeoneghasgchec
kedgongthegpatientgthatgday.
Thegcaregteamghasgdeterminedgthatgtogreversegbehaviorsgofgsmoking,gagpatie
ntgandgfamilygshouldgseekgongoinggsupport.
Whatgrecommendationsgwouldgthegcaregcoordinatorgmake?
Correctganswer-
gThegcaregcoordinatorgrecommendsgcurrentgcommunitygoutreachgprogramsgavailabl
egandgassistsgthegpatientgandgfamilygingdecidinggwhichgoptiongwillgmeetgtheirgneed
s.
Thegcaregcoordinatorgshouldghavegaglistgofgpartnersgingthegcommunitygwhogcangas
sistgpatientsgandgfamilies,gencouraginggcompliancegandgpromotingghealthgwellness.
Providegangexamplegofgthegclinic-cliniciangpatientgrelationship.
Correctganswer-gExamplesgofgthegclinic-
cliniciangpatientgrelationshipgincludegtrustgbetweengthegcliniciangandgpatient,gshared
gdecision-making,gandgmechanismsgforgmutualgsupportgofgpatientgself-management.
Providegangexamplegofgthegclinic-clinician-communitygresourcegrelationship.
Correctganswer-gExamplesgofgthegclinic-clinician-
communitygresourcegrelationshipgincludegtheglevelgofginterrelationshipgalonggHimme
lman'sgcontinuumgforgcollaborative
about:blank 2/34
,12/1/23,g9:09gA Wgugd046gintrogtogcaregcoordinationgfinalgexamg2
M 022
Thisgisgagpreview
Dogyougwantgfullgaccess?gGog
Premiumgandgunlockgallg24gpag
es
Accessgtogallgdocumentsg
GetgUnlimitedgDownloadsgI
mprovegyourggrades
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nlock
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, 12/1/23,g9:09gA Wgugd046gintrogtogcaregcoordinationgfinalgexamg2
M 022
processes,gformalgmechanismsgforgreferrals,gandgeffectivegmechanismsgforgfee
dbackgfromgcommunitygresourcegtogclinic.
Providegangexamplegofgthegpatient-communitygresourcegrelationship.
Correctganswer-gExamplesgofgthegpatient-
communitygresourcegrelationshipgincludegpatients'gperceptiongandgtrustgofgthegcom
munitygresource,gformalgmechanismsgforgreferrals,gandgeffectivegcommunicationgbet
weengpatientgandgcommunitygresource.
Usingghealthgtechnologygtoggathergpatient-
specificgdatagingtheirgelectronicghealthgrecord,ghowgcouldgthegcaregcoordinationgtea
mgfocusgcaregongangindividualgpatient?
Correctganswer-
gUsinggthegdatagcollectedgprovidesgagcollectiongofgproblemsgandgdiagnosis-
relatedggroupsg(DRGs)gthatgcanghelpgthegcaregteamgdeterminegdischargegnee
ds.gReviewgofgdemographicgdatagcangprovideginformationgaftergvalidationgthatgt
heginformationgisgcorrectgduringgthegassessmentgphasegofgcontactgwithgthegp
atientgandgfamily.
Thegelectronicghealthgrecordgisgagtoolgusedgbygthegcoordinationgteamgandgothersgt
oggatherginformationgongwhatgisggoinggongwithgthegpatient,gbygprovidingginformati
ongongbothgthegcurrentgsituationgandgthegmedicalghistory.gItgcangalsogincludegadv
ancegdirectiveginformationgforgthegfuture.
Wheregshouldgthegdocumentationgofgthegcaregplangbegrecorded?
Correctganswer-gIngthegcaregplanninggmodulegofgthegelectronicghealthgrecord
Thegelectronicghealthgrecordgisgwheregallgthegcaregteamgmembersghavegaccessgto
gthegrecordgofgthegpatient,gandgitgisgthegofficialghealthgrecordgforgthatgpatient.
AgpregnantgclientgisglivinggingthegwildsgofgAlaska.gShegisgnotgconsideredgtogbeg
highgriskgandgtheregisgnogreasongforghergtogstaygclosegtogtowngsincegagfrontierg
midwifegisgavailablegtogtravelgtogherghomegeverygmonth.
Whatgwouldgthegcaregcoordinatorgrecommendgforgthegclient?g
Correctganswer-gSatellitegtelecommunicationsgdevice
Agsatellitegphonegisgrecommendedgtogensuregthatgifganygquestionsgarisegwhen
gthegmidwifegisgnotgavailable,gthegclientgcangcallgforghelp.
Whichgstatementgdescribesghowgaghealthcaregcoordinatorgimprovesgthegqualitygo
fgcaregdeliveredgingthegcommunity?
Correctganswer-
gServesgasgagbridgegbetweengpatients,gfamilies,gandgotherghealthgcaregprovider
s.
Caregcoordinatorsgorganizegcaregprovidedgbygmultiplegprovidersgthatgmaygnotgha
vegthegabilitygorgmeansgtogcommunicategwithgeachgother.gCoordinatinggcaregimp
rovesgdiseasegmanagementgandgpatientgcompliance,goffersgresources,gandgremo
vesgbarriers.
Agcaregcoordinatorgcollaboratesgwithghealthgcaregprovidersgtogensuregthatgagpatien
tgwithgagchronicghealthgproblemgreceivesgappropriategcare,gavoidsghospitalization,
gandgattendsgfollow-upgvisitsgasgscheduled.
Forgwhichgreasongshouldgtheghealthcaregcoordinatorguseghealthginformationgtechnol
ogyg(HIT)gtogimprovegagpatient'sgcare?
about:blank 4/34
M 022
WGU D046 Intro to
g g g g
Care Coordination
g g
Final Exam 2022
g g
about:blank 1/34
,12/1/23,g9:09gA Wgugd046gintrogtogcaregcoordinationgfinalgexamg2
M 022
WGUgD046gIntrogtogCaregCoordination
Agpatientgarrivesgatgyourgorganizationgandgneedsgspecificgcare.gRecently,gyourgor
ganizationgsignedgangagreementgwithgaguniversityghealthgsystemgtogallowgforgteleh
ealthgassessmentgandgidentificationgofgpotentialgtreatmentgoptions.
Asgthegcoordinatorgforgthisgpatient,gwhatgwouldgbegthegnextgstepgtogdeterminegifgthisgisg
a
goodgsolution?
Correctganswer-
gContactgthegleadershipgteamgandgthegtelehealthginformaticsgspecialistgtogidentifygw
hethergeverythinggisgingplacegforgthisgpatientgtogreceivegcaregthroughgthisgassociat
ion.
Telehealthginitiativesghavegassociatedgaglotgofgorganizationsgwithguniversitygandgother
largerghealthgsystemsgtogfacilitategagcollaborativegpracticegforgcaregdelivery.
Agpatientgisgreadygtoggoghome,gandgthegfamilyghasgexpressedgconcerngaboutgthe
gpatientgbeinggonghergowngduringgthegday.gThegpatientgisgunablegtogcompletegfull
gactivitiesgofgdailyglivinggduegtogagrecentginjury.
Isgtheregsomethinggthatgthegcoordinationgteamgcangrecommendgforgprovisiongofglun
chgorgdinner?
Correctganswer-
gRecommendgthatgthegfamilygcontactgtheglocalgMealsgongWheelsgprogram,
sogtheygcangensuregthegpatientghasgaccessgtogfoodgandgdrinkgduringgthegday.gThe
gpatientghasgsomegactivitiesgforgdailyglivinggbutgisgnotgablegtogcompletegallgactiviti
es.gSincegthegconcerngisgaroundgfoodgduringgthegday,gthegcoordinatorgidentifiedgag
servicegthatgprovidesgfreegorgreducedgdeliverygofghotgmealsgonegtimegagday.gUse
gofgthisgservicegalsogprovidesgreassurancegforgthegfamilygthatgsomeoneghasgchec
kedgongthegpatientgthatgday.
Thegcaregteamghasgdeterminedgthatgtogreversegbehaviorsgofgsmoking,gagpatie
ntgandgfamilygshouldgseekgongoinggsupport.
Whatgrecommendationsgwouldgthegcaregcoordinatorgmake?
Correctganswer-
gThegcaregcoordinatorgrecommendsgcurrentgcommunitygoutreachgprogramsgavailabl
egandgassistsgthegpatientgandgfamilygingdecidinggwhichgoptiongwillgmeetgtheirgneed
s.
Thegcaregcoordinatorgshouldghavegaglistgofgpartnersgingthegcommunitygwhogcangas
sistgpatientsgandgfamilies,gencouraginggcompliancegandgpromotingghealthgwellness.
Providegangexamplegofgthegclinic-cliniciangpatientgrelationship.
Correctganswer-gExamplesgofgthegclinic-
cliniciangpatientgrelationshipgincludegtrustgbetweengthegcliniciangandgpatient,gshared
gdecision-making,gandgmechanismsgforgmutualgsupportgofgpatientgself-management.
Providegangexamplegofgthegclinic-clinician-communitygresourcegrelationship.
Correctganswer-gExamplesgofgthegclinic-clinician-
communitygresourcegrelationshipgincludegtheglevelgofginterrelationshipgalonggHimme
lman'sgcontinuumgforgcollaborative
about:blank 2/34
,12/1/23,g9:09gA Wgugd046gintrogtogcaregcoordinationgfinalgexamg2
M 022
Thisgisgagpreview
Dogyougwantgfullgaccess?gGog
Premiumgandgunlockgallg24gpag
es
Accessgtogallgdocumentsg
GetgUnlimitedgDownloadsgI
mprovegyourggrades
Upload
Sharegyourgdocumentsgtogu
nlock
FreegTrial
Getg30gdaysgofgfr
eegPremium
Alreadyg Premium?g Logg in
about:blank 3/34
, 12/1/23,g9:09gA Wgugd046gintrogtogcaregcoordinationgfinalgexamg2
M 022
processes,gformalgmechanismsgforgreferrals,gandgeffectivegmechanismsgforgfee
dbackgfromgcommunitygresourcegtogclinic.
Providegangexamplegofgthegpatient-communitygresourcegrelationship.
Correctganswer-gExamplesgofgthegpatient-
communitygresourcegrelationshipgincludegpatients'gperceptiongandgtrustgofgthegcom
munitygresource,gformalgmechanismsgforgreferrals,gandgeffectivegcommunicationgbet
weengpatientgandgcommunitygresource.
Usingghealthgtechnologygtoggathergpatient-
specificgdatagingtheirgelectronicghealthgrecord,ghowgcouldgthegcaregcoordinationgtea
mgfocusgcaregongangindividualgpatient?
Correctganswer-
gUsinggthegdatagcollectedgprovidesgagcollectiongofgproblemsgandgdiagnosis-
relatedggroupsg(DRGs)gthatgcanghelpgthegcaregteamgdeterminegdischargegnee
ds.gReviewgofgdemographicgdatagcangprovideginformationgaftergvalidationgthatgt
heginformationgisgcorrectgduringgthegassessmentgphasegofgcontactgwithgthegp
atientgandgfamily.
Thegelectronicghealthgrecordgisgagtoolgusedgbygthegcoordinationgteamgandgothersgt
oggatherginformationgongwhatgisggoinggongwithgthegpatient,gbygprovidingginformati
ongongbothgthegcurrentgsituationgandgthegmedicalghistory.gItgcangalsogincludegadv
ancegdirectiveginformationgforgthegfuture.
Wheregshouldgthegdocumentationgofgthegcaregplangbegrecorded?
Correctganswer-gIngthegcaregplanninggmodulegofgthegelectronicghealthgrecord
Thegelectronicghealthgrecordgisgwheregallgthegcaregteamgmembersghavegaccessgto
gthegrecordgofgthegpatient,gandgitgisgthegofficialghealthgrecordgforgthatgpatient.
AgpregnantgclientgisglivinggingthegwildsgofgAlaska.gShegisgnotgconsideredgtogbeg
highgriskgandgtheregisgnogreasongforghergtogstaygclosegtogtowngsincegagfrontierg
midwifegisgavailablegtogtravelgtogherghomegeverygmonth.
Whatgwouldgthegcaregcoordinatorgrecommendgforgthegclient?g
Correctganswer-gSatellitegtelecommunicationsgdevice
Agsatellitegphonegisgrecommendedgtogensuregthatgifganygquestionsgarisegwhen
gthegmidwifegisgnotgavailable,gthegclientgcangcallgforghelp.
Whichgstatementgdescribesghowgaghealthcaregcoordinatorgimprovesgthegqualitygo
fgcaregdeliveredgingthegcommunity?
Correctganswer-
gServesgasgagbridgegbetweengpatients,gfamilies,gandgotherghealthgcaregprovider
s.
Caregcoordinatorsgorganizegcaregprovidedgbygmultiplegprovidersgthatgmaygnotgha
vegthegabilitygorgmeansgtogcommunicategwithgeachgother.gCoordinatinggcaregimp
rovesgdiseasegmanagementgandgpatientgcompliance,goffersgresources,gandgremo
vesgbarriers.
Agcaregcoordinatorgcollaboratesgwithghealthgcaregprovidersgtogensuregthatgagpatien
tgwithgagchronicghealthgproblemgreceivesgappropriategcare,gavoidsghospitalization,
gandgattendsgfollow-upgvisitsgasgscheduled.
Forgwhichgreasongshouldgtheghealthcaregcoordinatorguseghealthginformationgtechnol
ogyg(HIT)gtogimprovegagpatient'sgcare?
about:blank 4/34
